Wer nutzt diese Software?

Storacall offer solutions for 1 to 100's of channels covering single or multiple mixed and complex communications environments utilising TDM and VoIP.

Durchschnittliche Bewertung

4 Bewertungen
  • Gesamt 4.8 / 5
  • Benutzerfreundlichkeit 4.2 / 5
  • Kundenservice 5 / 5
  • Funktionen
  • Preis-Leistungs-Verhältnis

Produktinformationen

  • Startpreis 2.000,00 $/einmalig
  • Kostenlose Version Nein
  • Gratis Testen Ja
  • Einsatz Installiert - Windows
  • Training Persönlich
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Storacall
  • http://www.storacall.co.uk/
  • Gegründet 1969

Über Storacall

Storacall offer a range of call recording solutions to maximise performance, compliance (including PCI), quality assurance and liability protection. Available as a turnkey solution or software only, our solutions allow you to search for calls by date/time, duration, agent/extension number, inbound/outbound number, team/department, notes and much more. We can record extension side or trunk side and cover all telephony options. Whatever your requirements we have a system that will work for you.

Storacall Funktionen

  • Archivierung
  • Aufzeichnung bei Bedarf
  • Aufzeichnung der Bildschirmaktivität
  • Bookmarking-Aufzeichnung
  • Dateitransfer
  • Ereignisgesteuerte Berichtserstattung
  • Programmierte Aufnahme
  • Sofortiger Abruf
  • Teilen von Anrufen
  • Verteilte Anrufaufzeichnung
  • Videoanruf-Aufzeichnung

Alternative Produkte

Die hilfreichsten Reviews für Storacall

Storacall Storm

Bewertet am 31.5.2016
Gareth S.
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: The system has always been easy to use, but the Storm version improves on this.
Reliability remains good with few issues being reported since go live.
Only negative would be that the system is a little cumbersome when dealing with multiple extensions for a single user. It can handle them once the setup is completed, but this setup is a little laborious at times. Having said that this arrangement would be specific to our setup for this most part.

Storacall is an Excellent product!

Bewertet am 25.5.2016
Patrick T.
Security Co-ordinator
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: I reviewed three companies that provided call monitoring equipment and Storacall was the best product.
Storacall has now been fitted for 4 years and the equipment has been faultless, very easy to use and the reviewing software can be networked to one or multiple computers
The customers service staff are always very helpful and Carl N from sales really knows the product inside and out and is a credit to the company.

Very easy to use

Bewertet am 24.5.2016
Marina H.
Sales Manager
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: Pros:
Nice interface
Calls found quickly
Very cost effective
I found the whole process really easy, from my first contact to discuss my requirement right the way through to having the system installed and being trained. It has made life much easier and we can now easily identify any disputes we may have on telephone conversations with customers and provide training and feedback to our telephone sales team.

Great company, excellent support team and account management.

Bewertet am 26.5.2016
Matthew H.
Network & Telecoms Manager
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: Does what it says on the tin as a product but when anything does go wrong the support provided is excellent. Currently in the process of an upgrade to provide even more functionality which will benefit our business.

Lies weitere Bewertungen