Wer verwendet Harbour Assist?
Harbour and Marina market
Was ist Harbour Assist?
Cloud based marina management software. It empowers teams to understand their marinas and their customers.
Harbour Assist – Details
Harbour Assist – Preisübersicht
Harbour Assist bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für Harbour Assist findest du unten.
Harbour Assist – Nutzerbewertungen
Zeigt 3 von 3 Nutzerbewertungen
Bewertet am 20.5.2019
One Stop Harbour Management System
Kommentare: HarbourAssist has allowed us to streamline our existing processes. It is already giving us more useful data than we have had in the past, and its only been live 2 months. Implementing HarbourAssist has also given us the opportunity to look at how we manage all our sites - marina, boatyard, moorings, commercial and fuel and ensure we are being as efficient as we can. The support we have received since day one has been exemplary, the longest we have waited for an answer to a query is a day. The team has been very forth coming with suggestions and implementing changes, along with giving acceptable reasons if something will not be done.
Vorteile: GUI - Clearly alot of thought went into the design of HarbourAssist. The look and presentation of functions is clear and simple. The screens are not cluttered and allow ease of access to the required information. The display on both Desktop and Tablet are very similar allowing users to transition easily between equipment. Functionality - The process flows are well designed and allow users to easily get the required data in to the system. Search function lets you search under a good range of criteria, all from one screen. The customisation allows site specific options and bespoke setup. This setup allowed us to tailor the infrastructure to our current setup meaning we didnt need to rename areas or assets. The process flows have also allowed us to streamline our existing procedures. Security - HarbourAssist allows complete trace-ability for both access and actions. Administrators have complete control over user roles and allocation allowing management to feel confident users are only capable of making changes required. HarbourAssist has also been made GDPR compliant, again allowing managers to feel confident users are remaining compliant whatever functions they are carrying out. Reporting - The range of reports offered by HarbourAssist aids quick access to various elements of the data. They are broken down into the the core reporting elements most companies require i.e financial, occupancy etc. Smart Lists also allow easy filtering on customer & boat data
Nachteile: Reporting - More an individual requirement than a not like. We require very specific reporting which isnt currently offered. That been said discussions are underway to try and build this reporting in to HarbourAssist. Security - No ability to restrict access from external sources. For us it would be good to restrict access to internal network only. This would increase security even more. Benefit at present though is access can be monitored from where the system is signed in from.
Bewertet am 23.10.2019
Excellent Software and Staff
D. aaron B.
Kommentare: HA has made life at Tolchester much easier. Managing reservations is fast and accessible to the entire team. The renewal process, which could take week before, now takes less than an hour. The HA team is also wonderful to work with; they are responsive to new ideas and support queries, and have even added small features upon request to make my life easier. I highly recommend them!
Multiple views/presentations of information. Multiple ways to enter information that propagates across the whole system.
Batch renewals make annual contracts fast and easy.
Nachteile: "Lookups" added by users from other facilities can sometimes make selecting vessel manufacturers cumbersome.
Bewertet am 14.5.2019
Ease of use for all - large fonts, easy workflow
Secure cloud based
Access from any PC
Formatting of reports could be better
Needs an App / mobile fomatted