Wer nutzt diese Software?

Unit Trac erlaubt Eigentümern/Betreibern, Familienunternehmen oder Multi-Anlagen/Mitarbeiter-Self-Storage-Unternehmen, ihre Anlage mit cloudbasierter Software zu verwalten, um Kunden professionell zu bedienen.

Durchschnittliche Bewertung

53 Bewertungen
  • Gesamt 5 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 5 / 5

Produktdetails

  • Startpreis 0,50 $/Monat
  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Unit Trac
  • https://www.unittrac.com/
  • Gegründet 2014

Über Unit Trac

Unit Trac ist eine cloudbasierte Self-Storage-Management-Software mit Features zur Steigerung der Produktivität, die eine benutzerfreundliche Schnittstelle, interaktive Einrichtungskarte, benutzerdefinierte Website, Kreditkartenverarbeitung, Finanzberichterstattung und viel mehr beinhaltet, auf die von überall zugegriffen werden kann, zu jeder Zeit auf jedem Gerät, sodass Self-Storage-Einrichtungen Kunden schnell und professionell bedienen können. Unbegrenzte Anzahl von Benutzern und tägliche Datensicherung. Überprüfe die Full-Feature-Demo und probiere Unit Trac ohne Risiko 30 Tage lang aus.

Unit Trac Funktionen

  • Anzahlungs-Nachverfolgung
  • Einzug- / Auszug-Assistent
  • Interaktive Immobilienkarte
  • Kundenmanagement
  • Leadmanagement
  • Mehrere Standorte
  • Säumnisgebühren-Berechnung
  • Zugriffkontrolle

Die hilfreichsten Reviews für Unit Trac

I am extremely satisfied with Unittrac, they have gone above and beyond to keep me a happy customer!

Bewertet am 28.4.2017
Meredith M.
Owner & Operator
Lagerung, Selbstständig
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Quick, seamless software for the organization and operation of our storage facility business.

Vorteile: Customer service is exceptional and obviously a high priority to them. The software design is very user friendly for our self storage facility, the features are easy to navigate. As a new owner of our storage facility, I needed a software package that could quickly get my business up and running, Unittrac was everything I was looking for. I began with the free trial and within 24 hours, I had my customer based entered and organized, and had the gist of the system figured out. It's by far the best valued software out there for self storage facilities. I highly recommend! My favorite software feature is the site map builder, and the fact that the storage units show availability in "real time" to the customer via the in house website feature. Using the provided website, my addition media outlets, Facebook and Twitter buttons can be easily found. Customers can apply online, download the rental application, select a unit, make online payments, and receive automated email invoicing following a payment. In a competitive storage market, Unittrac has organized my business and mainstreamed all the information to my customer base.

Nachteile: I would love to see the ability to enter and track external business and operating expenses, or have a spreadsheet for tax preparation statements with income and expenses balanced. Although there are a variety of financial reports available to run, none include all the true facts and figures of running the business, only the income.

Antwort des Softwareanbieters

von Unit Trac an 2.5.2017

Meredith - we are delighted that you chose Unit Trac and are happy to help you easily manage your facility. Stay tuned for new features rolling out to address your accounting needs. Your questions and comments about the software are always welcomed!

Unit Trac is a Great Fit for Our Facility!

Bewertet am 14.12.2018
Margot G.
Owner
Lagerung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It is easy to use for both us and for our customers. My customers are impressed that they can rent up online and have autopay enabled free of charge. I like it because it draws the right customers, those with decent credit, to our facility. Unit Trac automatically records their payments, which is also a time saver I like.

Vorteile: More customers would rather sign up online than stop in because they are busy. This allows them to sign up on their schedule and get things taken care of before move-in day. So units can be rented up even while I am out of the office or after business hours.

Nachteile: I have asked for a way to automatically send an email payment reminder to customers that request it. I was told this would be implemented last year. Has it been done and have I just missed seeing it?

Antwort des Softwareanbieters

von Unit Trac an 18.12.2018

Thanks for the review Margot! Online rentals are a great way to have your website on your behalf and customers enjoy how easy it is. The automatic receipt generation is in place - which allows customers to receive an email that payment was received and remind them of their upcoming payment. Our team will reach out because it doesn't look like that is enabled with your account currently - but it's just a click and it will be turned on.

My Customers Love Unit Trac !

Bewertet am 3.3.2018
Margot G.
Owner
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: I started with Unit Trac almost a year ago and am SO glad I did! It's like having a "Personal Assistant" enter the payments for me and send receipts out, I don't have to do a thing. So far, my customers have given very positive feedback about the convenience and I feel more professional, offering my customers more options. Customers feel more in control, being able to access their account through their phone or PC anytime to make payments, print receipts and view their payment history. I am able to get far more customers to set up Auto Pay since they can track the charges themselves (which I really like). One of the rep at Unit Trac and she is super friendly and helpful getting it set up. Five stars all the way!!!

Nachteile: I can't really think of anything, it is very easy to use. But I am hoping they will come up with a way to send an automated payment reminder email for those customers that don't want to sign up with auto-pay.

Antwort des Softwareanbieters

von Unit Trac an 5.3.2018

We are glad that you starting using Unit Trac Margot! We are equally as happy that your customers love Unit Trac too. Thanks for the feedback on the automated emails. We recognize this feature as something that will make managing the facility even easier - stay tuned.

Awesome system! Unit Trac allows me to run my business with ease. Customer support is exceptional!

Bewertet am 3.7.2017
Jack V.
Owner/operator
Architektur & Planung, Selbstständig
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It's so easy to run and track my business with this system, it saves me hours and hours every week

Vorteile: I think it's so good, it's hard to know where to begin...
Setup was a breeze. The user interface it excellent--very intuitive. Web interface made it possible to set up our own, very functional and professional website in a matter of hours. Invoicing and payment processing/recording is easy. Customers (and we) love the customer portal and ability to do automatic billing. We are in a very rural, mountain area with no full-time onsite presence, eSig lease capability makes it easy to onboard new customers without having to be there. Customer support is GREAT!!! We could go on and on... www.littlekingdomstorage.com

Nachteile: I can't really say there is anything I don't like about it, but here are a couple thoughts...
- It would be great if there was a way to set up a new lease (to be activated at a later date) for a unit whose lease has not ended yet.
- I have a few customers who have multiple units/leases. It would be good to combine onto one invoice. I haven't figured out if that is possible, or how to do it if it is
- Can't wait till you release expense tracking!!

Antwort des Softwareanbieters

von Unit Trac an 5.7.2017

We are delighted that Unit Trac has been such a benefit to you and your customers! The time savings is substantial and exactly what the software was designed to do for you - make it easier to manage your facility. Great feedback on the ability to post date a lease and stay tuned for the accounting update coming soon.

Good value for what you get

Bewertet am 21.5.2019
Justin H.
Director
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
3 / 5
Benutzerfreundlichkeit
2 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Really Good program, but needs more work

Vorteile: The price for this software is considerably lower than other Australian based Self Storage software systems.

Nachteile: The Map interface is easy to read but not as detailed as it could be. When hovering on the sitemap there is not enough information that might be able to speed up the process of a larger complex, this also becomes painfully obvious when a customer is waiting in your office and you need to go through multiple screens to find information you need fast. Also, in Australia there is a very large lag when you save or update something from the time you press the buton to the time the browser actually starts to recognise you want to save. I have requested GST tax considerations to be made easier but this is not a function at this time. Other things which would be a massive improvement: 1. There should be a selection so you can email ALL customers at the same time to update them of changes which amy affect ALL customers. At this time other than CSV file there is no easy way to acheive a bulk email. 2. The Send an Email option should be a HTML text editor interface and not just a text field, this way you can change fonts, add H tags or highlight important information in your email.

Antwort des Softwareanbieters

von Unit Trac an 23.5.2019

We appreciate your honest feedback Justin. Our team is working to make updates to the software that will improve usability. Your input is exactly what is needed to make the program better.

Lies weitere Bewertungen