Was ist AzureDesk?
AzureDesk - Die einzige Helpdesk-Software mit allen „Must have“-Features von Enterprise-Class-Systemen für alle Unternehmen zu minimalen Kosten. Verschwende keine Hoffnung auf eine Helpdesk-Lösung. Probiere azuredesk.co gratis für 14 Tage. Es bietet ein Ticketing-System mit JIRA, Olark, Slack, Charge-Desk & viel weitere Software, Berichterstellung, Ticket Fields, Tabbed UI, Regeln Support-Fälle, Sleek UI für Admin-Anfragen, 3-Parteien-Integration
Wer verwendet AzureDesk?
Alle Unternehmen
Wo kann AzureDesk bereitgestellt werden?
Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)
Über den Anbieter
- AzureDesk
- Ansässig in piscataway, USA
- 2014 gegründet
- Telefon-Support
- 24/7 Live-Support
- Chat
Erhältlich in diesen Ländern
Vereinigte Staaten
Sprachen
Deutsch, Englisch, Französisch, Niederländisch, Spanisch
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Über den Anbieter
- AzureDesk
- Ansässig in piscataway, USA
- 2014 gegründet
- Telefon-Support
- 24/7 Live-Support
- Chat
Erhältlich in diesen Ländern
Vereinigte Staaten
Sprachen
Deutsch, Englisch, Französisch, Niederländisch, Spanisch
AzureDesk – Videos und Bilder
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Bewertungen über AzureDesk
Mark P.
Azure Desk
Kommentare:
Our main objective is to provide monthly stats for all incidents and problems. We also wanted a browser-based solution and hopefully a mobile app will arrive soon.
We setup the Service Desk quickly and can report on stats very easily.
Vorteile:
Cloud based and very easy to use. Quick to setup
Nachteile:
More features is always good but they do seem to get added once requested
Kaitlyn M.
VPN User Review
Kommentare: It keeps support tickets reasonably organized
Vorteile:
It's more streamlined than other similar products, in my experience.
Nachteile:
Sometimes certain tickets show up repeatedly in the "unassigned" section.
Anthony N.
AzureDesk Product Review
Kommentare: Simple to use , affordable for 1 Man Business or SMB, if mobility is not required.
Vorteile:
Very simple to setup and use Useful Knowledge base
Nachteile:
No manual time logging No Mobile support
Michael D.
Azure Desk
Kommentare: Using Azure Desk enables us to effectively manage all IT incidents for over sixty franchisee operations. We are able to track, monitor and where necessary escalate outstanding tasks and prioritise incidents based on priority levels. The software is very easy to use and we have never experienced any issues or outages to date. We look forward to working with the Azure development team to offer enhancements to what is an excellent software tool.
Vorteile:
Azure Desk is easy to use browser based application. It has a simple to use and intuitive interface to create new incidents, manage existing incidents. Monthly and ad-hoc reporting are easy to run for MI purposes. Another plus point is the ability to update user requests via email during the incident duration.
Nachteile:
Some additional fields would really be useful especially 'Channel' fields which would also assist with better reporting.
Antwort von AzureDesk
vor 3 Jahren
thank you so much
Shaun D.
AzureDesk
Kommentare: We have very pleased with the software and support - at a great price as well!
Vorteile:
We were able to institute and bring the software up from ground zero to a useful internal application very quickly. They were able to take a listing of customers and import them for us for ease of data entry which helped a great deal.
Nachteile:
I haven't had any issues to note - so far its been great.
