AzureDesk
von AzureDesk
Wer nutzt diese Software?
Alle Unternehmen
Durchschnittliche Bewertung
34 Bewertungen-
Gesamt
-
Bedienkomfort
-
Kundenservice
-
Funktionen
-
Preis-Leistungs-Verhältnis
Produktdetails
-
Startpreis$12/Monat
-
Kostenlose VersionJa
-
Kostenlose TestversionJa
-
EinsatzInstalliert - Mac
Cloud, SaaS, Web
Installiert - Windows
Mobile - iOS Native
Mobile - Android Native
-
TrainingPersönlich
Live Online
Webinare
Dokumentation
-
Kundenbetreuung24/7 (Live Vertreter)
Geschäftszeiten
Online
Angaben zum Hersteller
- AzureDesk
- http://www.azuredesk.co/
- Gegründet 2014
Über diese Software
AzureDesk - Die einzige Helpdesk-Software mit allen „Must have“-Features von Enterprise-Class-Systemen für alle Unternehmen zu minimalen Kosten. Verschwende keine Hoffnung auf eine Helpdesk-Lösung. Probiere azuredesk.co gratis für 14 Tage. Es bietet ein Ticketing-System mit JIRA, Olark, Slack, Charge-Desk & viel weitere Software, Berichterstellung, Ticket Fields, Tabbed UI, Regeln Support-Fälle, Sleek UI für Admin-Anfragen, 3-Parteien-Integration
AzureDesk Funktionen
- Automatisiertes Routing
- Dokumentenspeicher
- E-Mail-Integration
- Echtzeit-Chat
- IT-Asset-Management
- Kundenspezifisches Branding
- Management von Dienstgütevereinbarungen (SLA)
- Multi-Channel-Kommunikation
- Netzwerküberwachung
- Self-Service Portal
- Ticket-/Issueverfolgung
- Verfolgung von Interaktionen
- Warnungen / Eskalation
- Wissensbasis-Management
Die hilfreichsten Reviews für AzureDesk
AzureDesk is a software that highlights by its simplicity of use.
Bewertet am 20.7.2017
Diego Quintero
designer
canarias.com
Verwendete die Software für:
6-12 Monate
Quelle des Nutzers
Awesome Customer Support Software
Bewertet am 6.12.2016
Bahuguna Goyal
MBR INFO SYSTEMS
Computer-Software, 2-10 Mitarbeiter
Verwendete die Software für:
6-12 Monate
Quelle des Nutzers
Kommentare: AzureDesk.co has helped us improve our productivity and improve our customer satisfaction. We tried several other helpdesk systems but AzureDesk.co had the best features/price ratio and the support team is great! AzureDesk.co is an end-to-end customer support engine for rapidly growing companies. The system contains a variety of reporting features that help administrators make key business solutions.
Vorteile: We never knew the importance of IT help desk software until we got one, and got the right one. We chose Azure desk and it has never disappointed us.
Nachteile: We have education management software. we are solving our customer problems using azuredesk.co customer support software. My main problem was with my customer, it was impossible to keep track of their query, doubts & errors. Using Azure desk my problems are solved quickly.
Vorteile: AzureDesk is a software that highlights by its simplicity of use.
After you register, you can start using the product with all its features for only a small fee per agent at month.
The support team is really helpful, they answer in just a few minutes, and they will give you a free Skype meeting to show you all the features deeply if you need it.
They have also Support for HTML signatures! A very interesting feature that no others helpdesk software have out there.
We are really happy with this product after several months of use, it has helped us to organize our support requests and give more control over thems.
Very recommended for anyone needing a Customer Service and Helpdesk Ticket Software.
Nachteile: Nothing, I like all features of this product including: simplicity of use, small fee per agent at month.