Connect Childcare

Connect Software Childcare

Kommentare: Their support and product knowledge is exceptionally.

Vorteile:

It’s flexibility and functionality. The integration of auto posting payments through the app directly to the customers accounts.

Nachteile:

Some aspects of the software do require some learning. Some of the functionality is quite complex. But this gives you great flexibility.

Everything you need in one package

Vorteile:

Connect software does all the management tasks that we need to run our business all in one programme. Parents love the ParentZone and we like the ability to easily run various reports to help that our management team operate efficiently.

Nachteile:

As we were one of he first companies to use the software we have been a few teething problems as the software has evolved however they do get resolved

Our opinion

Kommentare: Improving as time goes on.

Vorteile:

We like the fact that parents have access to the app whenever suits them especially if a child is upset we can directly forward some reassuring pictures to help ease anxiety. You can return to obs throughout period by saving info.

Nachteile:

You cannot go back on register to check as to whether a child was in. From a parents perspective we cannot see how they see the app and upload images too Also sometimes it gets stuck and takes time to redo. And information is easily lost if it doesn’t save so you have to start again.

use of softwere

Kommentare: took me a while to get everything installed, that is all the children, but once up and running it's a brilliant tool to have te ease every day bookings days off etc

Vorteile:

once familiarised it is a brilliant softwere to use

Nachteile:

ease of having childrens bookings in secure place and showing actual bookings

Brook Farm Children's Nursery

Kommentare: As an early years setting we are so happy that we have transitioned to Connect. The team are very professional, very friendly and knowledgeable. They are always on hand to help with any issues that we may have. The reports produced are amazing and are extremely efficient. Iconnect has made tracking children's learning and development so much easier for our team and the parents LOVE the app.

Vorteile:

Reporting system is outstanding and very efficient. Parent communication app

Nachteile:

I think face-to-face training upon the implementation stage would be very helpful.

We could not manage without it!

Kommentare: The service we receive is second to none - they follow up on every cal to ensure that any issues have been dealt with we have reduced our staffing costs due to their staff ratio module and are able to move staff to other settings to fill any gaps. The utilisation of staff accross 3 setting has greatly reduced the wage bill.

Vorteile:

The fact that I can work from anywhere and manage all three nursery's from any where in the country. It is once you have had the training easy to use, does all our staff ratios, grant allocation and invoicing. The parentzone zone and I connect is easy for the practitioner to use, with parent partnership and two way communication playing a major part in our day to day activities. The management reports and widgits provide clear concise information. We have looked at other systems and nothing comes close.

Nachteile:

The price! - it is not the cheapest, but you get what you pay for. The software team are there to answer and question you might have and can log in and sort it for you if your struggling. There is always going to be cheaper options but its like buying a cheap car and a Rolls oyce the money you save in time far out ways the cost

What I like about Connect

Kommentare: Using Connect has helped us to reduce our debt as it gives you much more control and the information is straight at hand. It has improved communication with parents/customers and as the system is easy to use for observations and assessments, it means that my staff have more time to spend with the children rather than doing paperwork.
The support is fantastic as any issues are addressed immediately. Also customers pay via an app so makes it easier for customers to pay.
All staff training, contracts and information is in one place.

Vorteile:

That I could manage staff, parents, billing, etc all from one computer

Nachteile:

Inputting all the information initially was time consuming . Also advice when setting up the system would have been appreciated as some things are difficult to change once the system has been set up.

Connect childcare

Kommentare: Invoicing and debt management. Working in partnership with head office for enquiries.

Vorteile:

Easy to use for invoicing and billing. Grants are easy to use and helpful to break down how funding has been applied to each childs account.

Nachteile:

The icon of what you are selecting covers the actual icon you want can get annoying and difficult to see all icons clearly. Would like for the population figures to be quicker to calculate, would be great to move between rooms /age groups for a date range rather than reloading each age group to forecast a booking for a childs duration of care.

Superb investment

Kommentare: It has made our system easier to manage, less chance of mistakes being made and better used by staff to reduce time spent on tablets and increase interaction time with children

Vorteile:

It was easy to use, variety of reports and options. The service provided allowed adaptability and consultants endeavour to make the system work for your needs.

Nachteile:

It does contradict the above but some elements cannot be moulded to suit or needs so we have had to adapt our methods to match the system (but nothing that was a major issue for us) This was minimal in comparison to the impact it had.

5 Stars ⭐️⭐️⭐️⭐️⭐️

Kommentare: We have had a really good experience with connect. Any issues are resolved quickly. Business productivity is so much better.

Vorteile:

The system made life at nursery a lot easier for us. The fee side of things is brilliant and we have so much more time on our hands.

Nachteile:

We didnt like the fact that we couldn’t log children’s absence reasons on the tablet but after putting this forward to the team this came as part of the last update so happy days.

Excellent Nursery Managemetn Software

Kommentare: A fantastic bit of software which I wouldn't hesitate to recommend.

Vorteile:

The invoicing feature saves time allowing 200+ people to be invoiced in minutes before we used to issue paper invoices which would have to be printed, given out etc.

Nachteile:

All the data entry which has to be done at the start, however, with everything on a paper-based system before I appreciate Connect Childcare isn't responsible for this!

When it works it works

Kommentare: Good, many times we have had support, made changes to the software to make it fit our business

Vorteile:

Parent links, shared learning. Instant messaging. Data all in one place.

Nachteile:

Back ground workings to connect some simple actions are complicated to solve and have many steps. Invoicing and payments don’t always get deducted from bill amount.

Highly Recommend

Kommentare: Great customer service, if you have a problem, great support team always have the answers and very helpful.

Vorteile:

Connect Childcare is a great system, does just about everything we need it to do for full childcare management, invoicing, registers, staff rotas, etc. Excellent for parent partnership with Parentzone and for staff to record observations and assessments in Iconnect

Nachteile:

Nothing springs to mind, great software, love it :)

User friendly

Kommentare: Helps me to manage debt from a distance, view occupancy. Forecast and compare on last years figures

Vorteile:

User friendly, good support functions Feeds into parent facilities Can recommend changes

Nachteile:

took a while to get used to the software and navigate my way around but I think that is because I was used to another software

Fantastic

Kommentare: We are able to provide speedy service to parents as we inform them of their child's day, keeping them happy whilst they are at work as they can check up on their child whenever they can.

Vorteile:

The convenience of the service and how fast staff can upload observations, meals etc. to ease the minds of parents.

Nachteile:

When the internet isn't working - not software's fault however!

Highly recommend Connect Childcare software

Vorteile:

This early years management system is the best one I've ever used. It is straight forward, uncomplicated and does exactly what you need. Customer service is excellent and responsive, highly recommend

Nachteile:

Nothing, everything has been smooth with customer services there when needed.

Excelent Service

Kommentare: Store children info, email to parents...

Vorteile:

The storage of all info, easy to access

Nachteile:

sometimes having difficulties to switch from one page to other

Easy for a Systems Administrator

Vorteile:

Very easy to deploy across our school network

Nachteile:

As it is cloud based may go down, but we haven't seen any critical downtime yet.

Excellent Functionality

Kommentare: I think that the page needs to be changed, as Connect now does most of the points that you are basing the review on, such as parent portal, staff management and also observations, all integrated into one database.