Wer nutzt diese Software?

Nonprofits, schools, churches and other organizations that want an easy and bulletproof solution for their volunteers to track time against requirements, signup for events and have access to reports.

Durchschnittliche Bewertung

26 Bewertungen
  • Gesamt 4.8 / 5
  • Benutzerfreundlichkeit 4.8 / 5
  • Kundenservice 5 / 5
  • Funktionen 4.4 / 5
  • Preis-Leistungs-Verhältnis 4.8 / 5

Produktinformationen

  • Startpreis 30,00 $/Monat
  • Preisinformationen Additional $30 for every +100 users
  • Kostenlose Version Ja
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Track It Forward
  • https://www.trackitforward.com/
  • Gegründet 2009

Über Volunteer Time Tracking

The affordable volunteer time tracking solution for non-profits, schools, universities and other types of organizations. Volunteers can have access to their own dashboard to view and export their hours, how much of their goal they've achieved and sign up for events. This allows the Organizer to focus on rewarding those who have hit their requirement, creating/inviting others to events, running reports, and verifying hours submitted.

Volunteer Time Tracking Funktionen

Der Softwareanbieter hat diese Information nicht vervollständigt.

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Die hilfreichsten Reviews für Volunteer Time Tracking

I have been extremely pleased with the response & support I have received from the TIF team.

Bewertet am 26.6.2018
Michelle H.
Volunteer/Track It Forward Coordinator
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: I like the Track-It Forward software because of its versatility and ease of use. I took over from the previous administrator with no real insight into the software. It was easy enough for me to just click around and figure out. I was quickly able to make changes and customize the site to our needs. The few occasions that I couldn't figure something out, representatives responded to my email queries very quickly...usually within a couple of hours or quicker. The customer service is spot on and very pleasant.

Nachteile: I don't like that I can't customize the start & end times for my events. I am limited to top of hour or half hour only, but have events that start/end on the quarter hour. I also can't seem to get the reports to contain the exact information I want/need. The TIF people have been great about trying to help me, but for whatever reason, I can't choose the specific categories that I want/need for my reports so I have manually input into Excel. Hopefully, this year we can figure out a fix so that I don't have to spend six hours three times per year manually creating my reports.

Antwort des Softwareanbieters

von Track It Forward an 28.6.2018

Thanks for the feedback Michelle. We are working on some new features which includes more robust reporting so hopefully that'll give you what you're looking for. Also, you actually can set you start/end times to whatever you'd like. The dropdown options are limited, however you can type in that field as well. Let us know if you need help with that!

Easily the best Volunteer Management system

Bewertet am 10.3.2015
Carmen E.
Program & Volunteer Coordinator
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: I have been using OV for 2 years, & I plan to stick with it for the remainder of my work days! This is easily the best volunteer management system around, for several reasons.
1. The founders are incredibly helpful! There is an area on the site which allows you to request & vote on new features. When I have questions, the founders usually reply within minutes-the service is personal, helpful, & timely.
2.I have volunteers in MS all the way to volunteers who are in their late 70s, which means there is a huge range of computer skills/comfort. All of my volunteers use this site to log their hours & not a single person has had a complaint.
3.It is mobile. All of my regular volunteers have downloaded the OV app onto their smart phones, & log their hours before they even leave the volunteer site! This feature is easily the favorite feature for my volunteers.
4.It allows me to customized nearly all of the fields. When Volunteers log in, I have certain fields I require so my records are always up-to-date. I also have all of the volunteer activities personalized for my volunteers & there is an area for them to add notes.
5.Scheduling. This is a feature I haven't used yet, but I will be using it this fall. The Volunteers can sign up for a shift based on what I make available to them. OV will even send out reminder emails to volunteers!
6. OV keeps track of all volunteer hours, & I can easily pull reports on all of my volunteers, certain volunteers, by date, or by activity (to name a few). I also have categories (set # of hours) set up on OV, & it displays a message each time I log in to alert me when a Volunteer enters a new category.
7. OV has a widget that was easy to put on our volunteer page, making it even easier for Volunteers to log their hours.
8.I can log hours for my volunteers. I have some volunteers who don't have computers, or who only volunteer one-time, & I log the volunteer hours for them. I can easily add new volunteers, or adjust hours if one of my regular volunteers accidentally logged too many/too few hours. The #1 indicator of how great this site is is the fact that my Volunteers love it! There are graphs that show how many hours have been volunteered, both in the past 6 weeks & overall, which makes it fun for my volunteers--they can compete to "stay on top" & love hearing who has "won" the most hours at the end of the year. I recommend OV to every Volunteer Manager I interact with.

Antwort des Softwareanbieters

von Track It Forward an 11.3.2015

Wow Carmen, you know OurVolts as good as we do. We've really appreciated you being with us for as long as you have and it really shows with your ability to really maximize the efficiency you get out of OurVolts.

Simple system, easy to use, customer service friendly

Bewertet am 17.5.2018
Kelly M.
Assistant Director of Operations
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: Track it Forward is a simple platform that allows for ease of use by our staff and students. The reporting features allow us to easily run daily and weekly reports. During initial set-up, the Track it Forward team was extremely helpful too.

Nachteile: We have run into some minor glitches with the mobile application and there has been some significant delays in our dashboard but the Track it Forward team has been working to improve both issues.

Antwort des Softwareanbieters

von Track It Forward an 11.6.2018

Thanks for your feedback Kelly! We've done some performance optimization on the Organizer Dashboard these last 2 weeks so hopefully you see an improvement on your side! Your opinion is of utmost value to us and we'll keep striving to be better every day.

Exactly what we need--nothing of what we don't

Bewertet am 1.10.2018
John N.
Volunteer Coordinator
Umweltdienstleistungen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We're a nature focused organization that 1) Tracks volunteer hours 2) Tracks continuing education hours and 3) Run an event calendar to connect vols to volunteers ops. I went through about 4 software solutions before stumbling across TIF. It was a pretty painful process, especially because I'm unpaid. With the other guys, you'd have to sort through tons of modules and functionalities just to understand what all the software did. But TIF was perfect.

Vorteile: 1) Out-of-the-box functionality is perfect for us.
2) Easy to use so it doesn't confuse technophobes/old people.
3) Very reasonably priced
4) Easy to implement. Low learning curve for both using and administrating.

Nachteile: There are a few rough edges, mainly cosmetic or user-experience focused. For example, sometimes our users can't see the "Reset Your Password" option, but that just may be because they are stupid. The app is a little bear bones, but that's ok, since the price is so low.

Antwort des Softwareanbieters

von Track It Forward an 4.10.2018

Thanks for the feedback, John. We love having you as a customer and appreciate the review.

TrackItForward, has exceeded all my expectations from the software to customer service.

Bewertet am 11.4.2018
Delena H.
Counselor
Bildungsmanagement, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Simple tracking of volunteer hours and easy reports for our purposes.

Vorteile: Customer Service is very fast, usually within 24-48 hours, in responding to request for help, they follow-up, and each time they respond, it is in easy to understand language, not something I have to figure out before executing

Nachteile: The filter search has to be input each time even when looking for the same volunteer. Very minor inconvenience.

Antwort des Softwareanbieters

von Track It Forward an 16.5.2018

Thanks for the compliment Delena! Please (if you haven't done so already)post your idea to our IDEA BOARD! We'd love to review it with you.

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