--- description: Detaillierte Informationen über ALICE Receptionist zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ALICE Receptionist Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Besuchermanagement Software](/directory/10020/visitor-management/software) > [ALICE Receptionist](/software/151331/alice-receptionist) # ALICE Receptionist Canonical: https://www.capterra.com.de/software/151331/alice-receptionist Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/151331/alice-receptionist?page=2) > Besuchermanagementlösungen für Unternehmen und Regierungseinrichtungen. Echtzeitkommunikation, Ein-/Auschecken, digitale Inhalte und mehr. > > Bewertung: **4.5/5** von 39 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet ALICE Receptionist? Gesellschaften, Großunternehmen, Behörden und KMUs. Unternehmen oder Agenturen jeder Größe können ALICE Receptionist verwenden. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.5/5** | 39 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.3/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: ALICE Receptionist - **Region**: Las Vegas, USA - **Gegründet**: 2011 ## Gewerblicher Kontext - **Startpreis**: 299,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Unterstützte Sprachen**: Chinesisch (traditionell), Deutsch, Englisch, Französisch, Japanisch, Niederländisch, Portugiesisch, Spanisch - **Verfügbare Länder**: Albanien, Andorra, Belarus, Belgien, Bosnien und Herzegowina, Bulgarien, Deutschland, Dänemark, Estland, Finnland, Frankreich, Färöer, Gibraltar, Griechenland, Grönland, Guernsey, Irland, Island, Isle of Man, Italien und 35 weitere ## Funktionen - Abzeichen-Management - Alarmfunktion / Benachrichtigungen - Digitale Unterschrift - ID Scannen - Kontaktmanagement - Merkliste - SMS-Nachrichtenversand - Self Check-In/Check-Out - Vorabregistrierung - Zugriffskontrollen / Berechtigungen ## Integrationen (7 insgesamt) - 3CX - Google Calendar - Microsoft 365 - Microsoft Azure - Microsoft Outlook - Slack - Tpad PBX ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Besuchermanagement Software](https://www.capterra.com.de/directory/10020/visitor-management/software) ## Alternativen 1. [Fusion](https://www.capterra.com.de/software/136876/pediatric-therapy-emr) — 4.3/5 (708 reviews) 2. [ModMed](https://www.capterra.com.de/software/124590/ema) — 4.4/5 (364 reviews) 3. [AestheticsPro](https://www.capterra.com.de/software/93446/aestheticspro) — 4.4/5 (623 reviews) 4. [Genesis Chiropractic Software](https://www.capterra.com.de/software/128411/genesis-chiropractic-software) — 4.5/5 (310 reviews) 5. [zHealth](https://www.capterra.com.de/software/162807/zhealthehr) — 4.6/5 (128 reviews) ## Nutzerbewertungen ### "A great asset to have to any business" — 5.0/5 > **Karley** | *10. Mai 2018* | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: -having a virtual receptionist saves me money since I dont have to pay someone by the hour for the task -convenient -professional > > **Nachteile**: -Nothing so far, overall my experience has been pretty good with them -If there were an option for smaller businesses to have a reduced rate it would be preferred ----- ### "Saving money and adding security." — 5.0/5 > **Carrie** | *7. November 2022* | Finanzdienstleistungen | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Integration of the product was handled with qualified professionals. They were able to make all requests happen and in a timely fashion. It is easy to use, but if it was not they are only an email or phone call away. > > **Nachteile**: The software does require some programming knowledge. The surface level options do not provide you access to all features of the program. > > ALICE Receptionist provides me the ability to reduce the costs of having 2 receptionist and provides a level of security to access our companies. ----- ### "Not in digital front end" — 3.0/5 > **Ulf** | *2. Oktober 2018* | Informationsdienst | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: Easy to call phones from interface. Easy to find users in directory list. > > **Nachteile**: Old looking interface. No updates or new functionallity in years. Needs heavy CPU and GPU to be used, which forces you to buy expensive hardware and limited hardware possibilites. > > Using it as a interactive door bell and works OK for that purpose. I would have hoped nicer and smoother interface (no updates in 3 years). The system "Envoy" is taking over and we are looking at exchanging Alice because of unmodern interface and also too expensive in comparsion. ----- ### "Your Next Receptionist is a Computer" — 5.0/5 > **Philip** | *20. Juni 2016* | Immobilien | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Easy to use and provides a positive first impression of the company without the need to hire and train the right person. Also, since it doesn't need breaks, vacations, or sick time, it is always there to great your guests. > > **Nachteile**: While we really like the idea of the system being triggered by motion, unfortunately our employees go past the system many times everyday triggering it. As a result, we turned off that feature. Also, be aware of ADA accessibility requirements. > > Alice is a virtual receptionist system that eliminates the need to have somebody watch the front door for visitors. In our offices, we don't have a lot of visitors and by nature, receptionists are people who like to communicate with others. Unfortunately, the design of our office space separates them from everybody else, so over time, they leave their desks more and more. Whether the time they are away from the front is warranted or not, the door is left unattended which is both a service and security issue. ----- ### "hey Alice" — 5.0/5 > **Bill** | *2. Oktober 2018* | Chemikalien | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Alice receptionist is just what it claims to be, it is refreshing to buy a product that does what it claims without a lot of add ons required to get the functionality listed in the marketing info. > > **Nachteile**: She tends to hang on updates from time to time. Not a huge deal but I have to endure the "cute" comments about waking Alice back up. > > Alice has very neatly replaced the live receptionist we lost in the 2008 crash. We went a couple years with a note and a phone but Alice is a much more engaging solution and we have gotten quite a few compliments from visitors. ----- Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/151331/alice-receptionist?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/151331/alice-receptionist) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten