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All In The Loop
Was ist All In The Loop?
Event-App und Konferenz-Apps von All In The Loop, einer branchenführenden Event-App-Plattform mit Event-Registrierung und Abruf von Leads. Individuelle Event-Apps, die einige der größten und bekanntesten Events der Welt unterstützen.
Konferenz-Apps für Networking und Matchmaking bei Unternehmensveranstaltungen mit konkurrenzloser Kundenbetreuung und Projektmanagement.
All In The Loop ist das erste Unternehmen, das neue Funktionen für Veranstaltungen entwickelt hat, um eine bessere Kommunikation zu ermöglichen.
Wer verwendet All In The Loop?
Das Unternehmen betreut eine Vielzahl von Kund*innen vor allem in der Welt der Corporate Events. Große Messen bis hin zu kleinen, intimen C-Level-Konferenzen. Die Lösung hat auch mit Comic Con und anderen B2C-Events zusammengearbeitet.
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All In The Loop
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Bewertungen über All In The Loop
Leading Event Tech Provider
Kommentare: Very good. In a burly market of event tech providers, AITL has been a great partner for us on multiple events.
Vorteile:
We've used a lot of the major event tech providers over the years but have found AITL to be by far the better technology for our event portfolio. We can utilise it for every type of event. Excellent service. Our exhibitors and attendees praised the app in particular.
Nachteile:
We found AITL to be the best event app in the market and have no complaints about the product. The service was fantastic.
Incredible Service and Tech Support from AITL!
Kommentare:
“Our TARS 2021 conference held August 18-20, 2021 was indeed a memorable one! Not only was it the 10th anniversary, this was the first virtual edition for TARSs. Naturally, we were anxious. But the team at All In the Loop (AITL) Team patiently held us together throughout. AITL was able to customize, design and replicate the actual event experience for close to 400 attendees who came from 20 countries and across different time zones. The Team was professional, attentive and willing to go the extra mile to meet our needs. The AITL event app and web platform is easy to navigate and efficiently facilitated the live and pre-recorded sessions, Sponsor/Exhibitors Hall, Breakout Sessions, E-Poster Gallery and much more. The Attendee Networking on the left hand menu provided a unique opportunity for attendees to search, filter and connect via private messaging and meetings, resulting in lead generation and positive business relationships. Many said TARS 2021 was a fun event! If you’re looking to host your next virtual event, I highly recommend AITL!”
Irene M Gomez
Conference Director, TARS 2021
Vorteile:
Easy to navigate across all virtual platforms, seems integration, real-time analytics
Nachteile:
The software works best with a Google Chrome browser. It should be optimised for other browsers as all.
Better Off Using Zoom
Kommentare: We paid for features and a level of service that was not delivered; therefore, we asked for at least a partial refund. We were offered another free event instead, which we obviously turned down. We have heard from multiple attendees, “I hope you get your money back, because honestly that was a disaster.” We gave them a chance to make this right and they declined. We wanted to write this review to save anyone else from making the mistake we did – you are better off using Zoom.
Vorteile:
We converted our largest event of the year to a virtual format like everyone else due to COVID. We are unique in how we run events and were looking for a provider who would allow us to maintain some of the features our attendees expect, like personalized networking and peer groups. We spent a ton of money with this company and if we were able to do it all over again we 100% would not. This software is from the UK and in the USA there are huge firewall issues. They knew this ahead of time but never warned us. 60% of our attendees couldn’t even view the sessions due to firewall issues. We were blindsided the first day of the conference. In addition to those who couldn’t get in, 54% of attendees reported randomly being kicked out of sessions. The majority of the tech requests needed to be handled by our team (when they were sent to AITL, they left more frustrated). We had two attendees email us and totally give up on the entire 4-day event after their customer service experience with AITL.
Nachteile:
They won our business by promising functionality that was important to us (pre-recorded sessions paired with live Q&A, assigned peer groups, recordings of live sessions available within 15 minutes) only to inform us those capabilities weren’t really in place about 10 minutes before our first session was starting. When we had issues with software capabilities before and during the event, we often needed to wait 12-24 hours for a response because our rep had to defer to their supervisor who wasn’t on shift yet. There was clearly a lack of understanding of the software from their team which resulted in false information and lack of any ability to troubleshoot. Many of these issues could have been avoided if they had been available to meet with our team, understand the event, and communicate proactively. Instead, they took our money and ignored us until two weeks before our event, then paired us with a rep who did not have full understanding of the event or the platform.
All in the Loop Miracle Workers
Kommentare: Working with AITL was a true partnership! They were as committed to the success of our program as we were. What was particularly appealing is the "can do" attitude of their service/support team and their proactive suggestions as to how we could improve our approach to virtual events. They are an outstanding team of professionals who desire excellence for all concerned!! We are so very grateful to them for their willingness to go to all lengths to create success! I could not endorse them enough!
Vorteile:
We were introduced to AITL last year, and stayed with them this year due to their exceptional customer service and support. While we discovered some natural glitches in the software along the way, the support/service team addressed them immediately. Additionally, when we hit a MAJOR snag on our end (lack of venue connectivity discovered two days before the event), AITL pivoted instantly with a solutions-based approach that enabled us to have a successful event.
Nachteile:
Some of the custom features were clumsy, but the support/service team were continually upgrading and improving.
A unique and customizable platform provided from a friendly team with great service
Kommentare: The service was great from the team, really communicative and always on hand to answer questions & make and changes/updates to the event platform. On a few occasions they really went above and beyond and committed lots of time and energy to make our event as successful as possible. They also had lots of advice and guidance throughout the process and were always keen to offer their expertise and experience from other events. Big thank you in particular to [SENSITIVE CONTENT HIDDEN] for all their efforts.
Vorteile:
It's brilliant as an event platform to have everything in one place so that users can explore other areas rather than just the live stream. The messaging and meeting functionality is great so attendees can still network and collaborate even online. Makes a big difference to attendees overall experience, making it feel like more of a whole day event/experience for those missing face-to-face events. I really liked how customizable the platform was so it looked like our own personal app rather than a generic platform. Easy to navigate and helpful instruction videos and guides were provided. Really positive feedback from our users so far, 74% rated it 'Excellent' or 'Very good' out of 46 reviews.
Nachteile:
The tech is not quite as slick as some other platforms so there is an extra element of nerves about how the tech might work for event attendees. Results and reviews regarding the tech from attendees on the day were very positive. There were minimal glitches where poor service/connections from speakers/attendees were likely the cause rather than the platform itself. From a speaker/presenter point of view, the platform is simple to use once shown however it's not as straight forward as other platforms so onboarding sessions for speakers are essential.
