Wer nutzt diese Software?

Garden centers, greenhouses, retail nurseries, wholesale green product distributors, and landscape architects.

Durchschnittliche Bewertung

8 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4 / 5
  • Kundenservice 4.5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
    Installiert - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)

Angaben zum Hersteller

  • Rapid Garden POS
  • http://rapidgardenpos.com/
  • Gegründet 1985

Über Rapid Garden POS

Complete point-of-sale solution (software and hardware) built for garden centers, nurseries, greenhouses, and landscaping businesses, including: inventory management (mix and match flats, bulk purchases, combo items for planters and baskets, tracking dead count), barcode management and printing, landscaping services (delivery, installation, recycling, design services, invoicing, etc.) reporting, labor management (time tracking), eCommerce, gift card and loyalty programs, and more!

Rapid Garden POS Funktionen

  • Abrechnung & Rechnungsstellung
  • Angebote / Schätzungen
  • Arbeitsauftragsverwaltung
  • Bestandskontrolle
  • Bewässerungs-Nachverfolgung
  • Grünanlagenpflege/Platzwart
  • Job-Management
  • Kundendatenbank
  • Landschaftsdesign
  • Lohn- und Gehaltslisten-Management
  • Mobiler Zugriff
  • Pflanzen-Datenbank
  • Routing
  • Terminplanung & Termine
  • Versandmanagement
  • Vertragsmanagement
  • Abrechnung & Rechnungsstellung
  • Bestell-Management
  • Inventarverwaltung
  • Kundenmanagement
  • Retourenmanagement

Die hilfreichsten Reviews für Rapid Garden POS

The customer service is top notch. The functionality is above and beyond

Mit Google übersetzen Bewertet am 20.3.2018
Greg M.
Nursery Manager
Einzelhandel, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: By switching to Rapid from our old software it has increased productivity and made daily tasks much easier.

Vorteile: The system does everything you could ever want. Its extremely easy to use. Despite the customer service being great, its extremely easy to teach yourself many of the features

Nachteile: I can't say there are any significant red flags through our first year using Rapid POS. If I had to find fault with anything, I have made errors on a few invoice entries and after they are posted I can not amend them.

Antwort des Softwareanbieters

von Rapid Garden POS an 30.3.2018

Greg,

We appreciate all of your kind words. We have immensely enjoyed working with you and the team at Allisonville Nursery. Partners like you are the reason we do what we do (and have a smile on our face doing it).

In response to your issue with amending invoices, I have opened a support ticket and you should be hearing from a member of our team shortly to dig in to how we can help.

As always, any time you are experiencing an issue with Counterpoint, reach out to our help desk at support@rapidpos.com.

Cheers!

We spent a long time preparing for the new program, but have still had many issues.

Mit Google übersetzen Bewertet am 15.8.2017
Gwen P.
Controller
Einzelhandel, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
2 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Please see above

Vorteile: There is much better tracking of transactions, and better reports available, than our previous software.

Nachteile: There are sometimes things that are not as easy to use as we would like. Also it sometimes "forgets" changes we have made, or has other issues that have to be dealt with. I We have not been happy overall with our vendor's handling of the issues or knowledge, although they have solved the issues. There have been issues we should not have had, and/or that they should have been better equipped to solve.

Antwort des Softwareanbieters

von Rapid Garden POS an 29.8.2017

Gwen,

We are sorry to read about the frustrations you are having with your software and the level of service you expect to receive from our team. We take customer service issues very seriously, so we intend to dig deeper into where we may have dropped the ball and how we can make good on our promise to give Swanson's A+ service.

Please expect to receive a phone call from our management team to discuss your concerns in detail.

We value your business and look forward to resolution.

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