Wer nutzt diese Software?

Für alle, die ihre Zweitwohnung vermieten und es professionellen Agenturen überlassen möchten, Hunderte von Ferienhäuser verwalten.

Durchschnittliche Bewertung

25 Bewertungen
  • Gesamt 4.4 / 5
  • Benutzerfreundlichkeit 4.2 / 5
  • Kundenservice 4.6 / 5
  • Funktionen 4.2 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktinformationen

  • Startpreis 25,00 $/Monat
  • Kostenlose Version Ja
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Bookster
  • http://www.booksterhq.com/
  • Gegründet 2007

Über Bookster

Wir liefern dir gerne Erfahrungen, die für deine Gäste wichtig sind.

Nimm Buchungen über deine Buchungs-Website oder einen Widget auf einer Website entgegen. Nimm Zahlungen via Stripe, PayPal, Sage Pay oder CyberSource entgegen. Verwalte Gäste anhand einer Berichterstattung vom Moment ihrer Buchung an. Nimm An-, Ausgleichs- und Kautions-Zahlungen entgegen. Führe deine Gäste in einen „Gästebereich", damit sie ihre Buchung überprüfen und Zahlungen leisten können.

Bookster Funktionen

  • Arbeitsauftragsverwaltung
  • Eigentümer-Aussagen
  • Gast-Kommentare / Bewertungen
  • Gebühren- / Kommissionsmanagement
  • Haushaltungsmanagement
  • Immobilien-Datenbank
  • Kontaktmanagement
  • Leadmanagement
  • Lieferanten-Management
  • Reservierung-Management
  • Zahlungsabwicklung

Die hilfreichsten Reviews für Bookster

Fantastic company

Bewertet am 12.7.2016
Gillian C.
Director
Immobilien, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We are holiday letting company based in East Lothian and have found that using this software has completely changed the running of our business, making holiday bookings simple, no more double bookings. The support team are just amazing and react very quickly

Vorteile: Gosh so many things. I think the automated email reminders sent to clients letting them know that their balance payment is due. This tracking system saves us so much time, the system is set to take online payments and alerts us is payments have not been made in time. The live calendars enable holiday guests to book 24 hours a day and so our bookings have increased since taking on this system

Nachteile: The only slight problem is that the software does not link both ways with Holiday Lettings and Trip Advisor.

Antwort des Softwareanbieters

von Bookster an 13.7.2016

Thank you for your very kind words Gillian, we really do appreciate them.

We simply aim to make your lives easier to allow you to continue providing your guests with a brilliant experience of East Lothian.

Have a great summer season!

Perfect Solution for 1 Property, Great Support

Bewertet am 23.2.2017
Weston Z.
Owner
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
3 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The two selling points of this software to me are the affordability for a 1 property rental. I can't afford to pay like some of the more sophisticated options out there. #2 is it does everything I need it to do.
My favorite feature is the Booking.com integration where Ino longer have to chase down renters from Booking.com to pay. Bookster makes it happen automatically. I think us renters all have the same feelings toward Booking.com I hate their system. Well, good news, Bookster removes that PAIN.
It does everything I need it to do,
- availability calender and capability to book directly from my site
- Manage bookings and accept payments through my Stripe account (totally painless)
- Manage damage deposits completely automatically with full customization
- I can produce a professional image to my clients with their email service
- I can also take phone/organic orders and set them up myself in Bookster
Things it needs:
- Ability to connect multiple iCal calendars. One is not enough
- Ability to edit the theme of the calendar plugin so we can make it match our website better
- Ability to edit the payment pages by more than just adding our logo, again, to mathc our website (Needs background and color editting capability. Image BG's would be awesome)
- The whole software should be reworked a bit onlayout and functionality of buttons and pages. It is a bit confusing, and there is room for improvement on a CLEAN DASHBOARD layout.
Over all, I am thrilled with Bookster. Their support is amazing. I live in two different time zones (7 hrs apart) and no matter what time or day, 80% of time they respond to emails, messages instantly. And for sure within 8 hrs the other 20% of time. And you get a super helpful, capable response, with a personal touch.

Vorteile: Their personable helpful support, capability of the software, and the channel integration with Booking.com

Nachteile: The dashboard layout and the inability to edit the calendar plugin for my website

Antwort des Softwareanbieters

von Bookster an 23.2.2017

Thank you very much for the great review and excellent feedback! All fair points.

With our most recent update, we now support multiple iCal feeds! They are listed under the Channel button. If the OTA / website that you are on does not show up on the list, let us know and we can add them.

Mostly satisfactory

Bewertet am 18.5.2018
Gordon D.
Owner
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis

Vorteile: I like that it combines a booking calendar with Stripe payments, and that the calendar import of availability from other channels is frequent, polling every few minutes, which reduces the risk of double booking. The user interface is mostly good, although some options are hard to find.

Nachteile: The calendar export for availability is flawed - Bookster exports all bookings, including those imported from other channels. So when Bookster calendar ICS is re-imported to Homeaway, Airbnb, Tripadvisor those export-and -re-imports show up as conflicts. I can ignore those warnings, but I would rather not have them at all. Those others providers similarly offer calendar import and export, but export only their own bookings.
For Bookster, this does not appear to be a difficult thing to fix - I say that because all the others do it. I did raise this issue with customer support; the response was that I need to set Bookster up as the master booking system, transfer bookings manually and not have the import-export loop. Frankly, that's a bit arrogant - in this game, Bookster is not the Daddy.

Antwort des Softwareanbieters

von Bookster an 21.5.2018

Hi Gordon,

Thanks for your great review, we really do appreciate it.

There is a form of the iCal URL that would mean only passing blocks and bookings created in Bookster out to the channels. Not a complete fix but might work better for you.

I will drop you an email explaining it further.

Robin

Great quality - easy to use booking software - would definitely recommend

Bewertet am 10.7.2016
Laura F.
Owner/Founder
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I've been using Bookster for 3 years. The software has slotted easily in to my existing website and has proven to be 100% reliable. Its now easy to take direct bookings and the system looks after everything including guest confirmation and automated payment processing.

Vorteile: Just as good for small businesses as well as larger ones. Affordable complete booking system. Lots of good tools. I can operate easily from Smart phone. Issues professional looking communication emails to guests. Links in to other marketing channels perfectly. Great team support.

Nachteile: Its all pretty good

Simple and Effective - Great!

Bewertet am 3.2.2017
Emma P.
Business Manager
Freizeit, Reisen & Tourismus, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I have been using Bookster since I joined Reserve Apartments and they continue to improve the customer booking experience and remove so many of the tedious admin parts of running Reserve. They built and look after our website, provide our booking system and allow us to share our properties out to multiple other websites. They are easy to get a hold of and very responsive any time we need help.

Vorteile: It strikes the right balance of having extensive features without being overcomplicated.

Nachteile: Honestly nothing!

Antwort des Softwareanbieters

von Bookster an 3.2.2017

Thank you for your kind words Emma! We will endeavour to continue to support Reserve as much as we can!!

Lies weitere Bewertungen