Visibook

von Visibook

4.5 / 5 605 Bewertungen
Visibook

Wer nutzt diese Software?

Fitness trainers, music teachers, acupuncturists, massage therapists, crossfit gyms, user research and interview signups. Anytime you need to eliminate the hassle of scheduling customers!

Durchschnittliche Bewertung

605 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 4.5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Kostenlose Version Ja
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Visibook
  • https://visibook.com/
  • Gegründet 4

Über Visibook

Simple, powerful, appointment booking tool that you and your clients will love! Use the scheduler anywhere: the app or any browser. Customers can book with ease using the Visibook app or online calendar.
Easy booking and customer tracking.
Reduce no-shows.
Individual and class scheduler.
Payments tool.
Client messaging and notes.
Simple, free set up.
Control your schedule.
Work around your personal calendar.
Less email and hassle.
Manage staff.
Multi-Platform tool.

Visibook Funktionen

  • E-Mail Erinnerungen
  • IVR / Spracherkennung
  • Kalenderverwaltung
  • Online-Buchung
  • SMS-Nachrichtenversand
  • Terminplanung
  • Umschuldung
  • Wiederkehrende Termine
  • Zahlungs-Erinnerungen
  • Zwei-Wege-Messaging
  • Abrechnung & Rechnungsstellung
  • Check-in-Manager
  • Inventarverwaltung
  • Klassen-Management
  • Marketing-Management
  • Mitarbeitermanagement
  • Mitgliedschaft-Management
  • Reservierung-Management
  • Veranstaltungsmanagement
  • Verfolgen der Teilnahme
  • Verkaufspunkt POS
  • Vertragsmanagement
  • E-Mail Marketing
  • Inventarverwaltung
  • Kundenprofile
  • Lohn- und Gehaltslisten-Management
  • Mitarbeitermanagement
  • Termin-Erinnerungen
  • Terminplanung
  • Treueprogramm
  • Verkaufspunkt POS
  • Wartelisten-Management
  • Abrechnung & Rechnungsstellung
  • Automatische Einstufung
  • Elektronische Zuordnungen & Teste
  • Eltern- / Studentenportal
  • Fortschrittsbericht
  • Kundenmanagement
  • Lernpläne
  • Mitarbeitermanagement
  • Online-Unterricht
  • Online-Zahlungen
  • Terminplanung
  • Unterrichtsaufzeichnungen
  • Verfolgen der Teilnahme
Der Softwareanbieter hat diese Information nicht vervollständigt.
  • Alarmfunktion / Benachrichtigungen
  • Automatisierte Terminplanung
  • Echtzeit-Planung
  • Gruppen-Terminplanung
  • Klassenterminplanung
  • Kreditplanung
  • Mehrere Standorte
  • Mitarbeitereinsatzplanung
  • Ressourcen-Planung
  • Terminplanung
  • Zimmerbuchungsverwaltung
  • Inventarverwaltung
  • Kundenprofile
  • Lohn- und Gehaltslisten-Management
  • Mehrere Standorte
  • Mitarbeitermanagement
  • Standvermietungs-Management
  • Treueprogramm
  • Verkaufspunkt POS
  • Wiederkehrende Termine
  • Automatisierte Terminplanung
  • Gruppen-Terminplanung
  • Kalender-Synchronisierung
  • Kundendatenbank
  • Mehrere Standorte
  • Mobiler Zugriff
  • Online-Buchung
  • Online-Zahlungen
  • Termin-Erinnerungen
  • Wiederkehrende Termine
  • Zimmerbuchungsverwaltung

Die hilfreichsten Reviews für Visibook

Wonderful customer service and a huge time saver

Mit Google übersetzen Bewertet am 30.11.2016
Amy F.
Teaching Artist
Musik, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I am a sole proprietor of a business with one person in charge (me) and many clients that I am juggling on a weekly basis. When I began using Visibook about 15 months ago, it took a relatively short period of time to transition my clients to this new system, and I was amazed at how willing Customer Support was in assisting me and my clients with the transition. If ever there is a small issue with the interface, or if a client has difficulty with the Visibook system, Customer Support will be there to help guide through the process. I have also been a Visibook user through multiple iterations of Visibook, and believe that they consistently hear the needs of their users, and make good/helpful changes with each new update. I don't think any booking system will be 100% perfect 100% of the time with 100% of people feeling completely intuitively comfortable with every aspect of the interface, so that's my reason for the 4 stars in features + functionality. I have to say though, that their Customer Support, patience, and willingness to make their product more suited to their users' needs definitely supersedes any imperfection in the product itself.

Vorteile: I like that it is easily compatible with my gcal and with my client's calendar systems. I like that it clearly displays my availability to customers and that I can change my availability easily myself, and that clients feel that the system assists them in being flexible with their lesson times. I also like that it keeps record of cancellations, bookings, and sends reminder emails to clients.

Nachteile: I wish it were a little easier to 'click and drag' availability in the calendar, or interface with the calendar directly, rather than going to an 'edit' function. I also wish I could reply directly to messages sent by Visibook. As in- when clients send messages from the Visibook software and I am notified by email, I wish I could reply in my email, and not have to go to Visibook before responding to the message.

Satisfied but would like more features

Mit Google übersetzen Bewertet am 5.5.2019
Monique J.
Registered Massage Therapist
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I would recommend Visibook to others as their prices are reasonable, I have reached out to them once before about something and they responded very quickly and overall I haven’t had many glitches with the service. There have been a couple clients that told me they couldn’t book, but I believe that was around the time I needed to update my payment info. My clients have told me it’s very easy for them to book an appointment!

Vorteile: I like:
-that it’s quite simple to change the times I’m available
-the new feature of being able to add in personal events and have it sync up with my google calendar
-that I got to use the services for free in the beginning when I started out as a new business. Thank you. This was the biggest selling feature to me in the beginning.

Nachteile: I wish Visibook had these features:
-when someone books an appointment that we can choose a buffer time to come after the appointment (for us to clean up etc). That way I don’t get ppl booking appointments back to back.
-the ability to put the services in order of how we want them to be viewed by the customer instead of in alphabetical/numerical order
-to be able to write a bit longer of a text to a client
-to be able to store both client’s Email and phone number on their profile but have the ability to select *just one* of those for appointment reminders. Instead of both.
-would love if it could sync up with Quickbooks, so there’s less time of me typing in the same client info
-I wish it was easier for me to see how to contact Visibook

Antwort des Softwareanbieters

von Visibook an 8.5.2019

Thanks for your feedback! Fyi, you can apply a buffer time to your services. Just go to 'Services' and edit them to add a buffer time after each of them.

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