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Condeco
Was ist Condeco?
Condeco Desk Booking ist eine nutzerfreundliche, webbasierte Anwendung, mit der du Schreibtische buchen, Buchungen verwalten und Kollegen finden kannst. Die Software hilft dir, die Schreibtischnutzung zu verstehen, Desksharing-Programme zu vereinfachen und neue Arbeitsweisen zu entwickeln, um immer mehr mobilen Mitarbeitern Platz zu bieten.
Wer verwendet Condeco?
Mit Condeco können fortschrittliche Unternehmen fundiertere Entscheidungen über ihre Arbeitsbereiche treffen. Die vernetzten Produkte verändern den Betrieb und helfen den Menschen, produktiver auf der ganzen Welt zu arbeiten.
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Bewertungen über Condeco
Software for booking
Kommentare: Good software suitable for most companies.
Vorteile:
Customization and options to meet our needs
Nachteile:
Early integration with meeting rooms and hardware teams
Meets so many needs in one product
Kommentare: Since Covid we have been able to simply rollout out the desk booking to new sites, and it was so easy. A great product that allows us to set up groups for whatever we need, and set access levels to meet the demand.
Vorteile:
For me the ability to easily move meetings around, we call it room Tetris, to make the most use of our meeting rooms. Condeco is certainly the easiest that we have seen. The support team are also great at helping, if stuck with something not working, or suggestions on how we can do something better.
Nachteile:
Nothing that we can think of, and with regular reviews with account team they tell us what is coming up, and we also have the ability to log ideas as well.
Great product - user and admin friendly
Kommentare: Great product overall and makes desk / meeting room bookings easy for users / reporting on.
Vorteile:
User friendly software both for end user and admin users. Back end configuration is simple to navigate and the onboarding process / team are great to work with.
Nachteile:
If an issue is raised, sometimes it can be a bit lengthy for a fix to be applied. I appreciate these things need investigatory works etc. but when asking for an ETA on a fix being applied responses are not helpful.
Reactive versus innovative
Vorteile:
I like that as an admin, I don't have to operate from two different portals. Also, the ability to make so much customization and allowing us to build/control/troubleshoot on our own first before involving Eptura engineering.
Nachteile:
Reliant on the users to push through innovation or innovating as a reaction, versus trying to forecast and keep up with the market. There is no tracking and admin access cannot be further limited within the categories. No cancellation reporting. All new advancements require further monetary investment and everything is an add on.
Antwort von Eptura
vor 9 Monaten
Thanks for sharing your feedback, Erin! We're glad to hear that Condeco provides you with the convenience of a single portal and the flexibility to customise and troubleshoot on your own. Regarding your concerns, we understand the importance of staying ahead of the market and our teams are continuously working on forecasting and innovating! We have some exciting developments and enhancements coming this year, and we'll share more information very soon. Rest assured, we are committed to providing value-added solutions without additional costs to our customers! Thanks again for the feedback, The Condeco by Eptura team
Easy desk booking...
Vorteile:
Ease of booking desks and overview of who is in each day. As an administrator, ease of cancelling a desk for a colleague not coming in.
Nachteile:
Pulling reports is not intuitive and fiddly. Not easy to see who was in in the past.
Antwort von Eptura
vor 7 Monaten
Hi Suzi, thank you for your feedback on Condeco. We're glad to hear that the platform has made desk booking and daily occupancy management easier for you. We appreciate the feedback on reporting, and I will pass this along to the relevant teams, so we can look at enhancing the reporting aspect in the future. Thanks again, The Condeco by Eptura team
Highly Recommend Condeco Desk Booking
Vorteile:
Condeco has greatly streamlined our organization's ability to leverage shared working space in hybrid environment.
Nachteile:
There are occasional issues with synchronization between the desktop and mobile applications, though this issue has improved over time.
Review Ann
Vorteile:
Easy to setup and to use - end user tool for dummies
Nachteile:
not that stable when issues are solved - come up again
Antwort von Eptura
vor 9 Monaten
Hi Ann, thank you for the valuable feedback. We're delighted to hear that you find Condeco easy to set up and use! Your input regarding stability and issue resolution is really useful, as we are constantly striving to provide a seamless experience for all our users. Our team has been working hard behind the scenes, and we have some exciting enhancements and developments coming to the platform this year—stay tuned for more updates. The Condeco by Eptura team
Desk Bookings
Kommentare: It's a basic tool for desk booking. Would like to have more flexibility with reports, floor plan viewing.
Vorteile:
Provides basic functions for the end user
Nachteile:
Several factors but one that stands out is the floor plan. It's not intuitive enough.
Antwort von Eptura
vor 9 Monaten
Thank you for your review of Condeco, Emiley. We're glad to hear that it provides the necessary desk booking functionality for your end users. Your suggestions for improvements are really useful, as we are continuously working on enhancing our user interface and expanding our features and functionalities to meet our user's needs. In fact, we have some exciting enhancements coming soon to the Condeco floor plan on both the web and mobile app. More information will be shared as we get closer to the release dates. Thanks again for the feedback—The Condeco by Eptura team
space booking system
Vorteile:
Multiple platforms to parking, desks, meeting spaces. Helpful booking grid gives you view of bookings for weeks ahead. Love floorplan. Updated mobile app is modern and userfriendly can book and manage any time v convenient. integrated with m365 and out look add-in is no brainer. Syncs with ldap and sso for smooth user experience and means we can leverage existing authentication infrastructure. Customer support = great.
Nachteile:
One drawback was outlook addin lacked ability to book multiple meeting space But this has been developed and we’re looking forward for the release
Antwort von Eptura
vor 10 Monaten
Hi Sarah, thank you for your positive review! We're thrilled to hear that the platform is working well for you and that you're excited about the upcoming release of multi-space booking. We appreciate your feedback as we're always looking for ways to improve. The Condeco by Eptura team
Condeco Overview
Vorteile:
A great product and well managed by the Eptura team
Nachteile:
Price point can be a talking point as being not as competitive in the marktet.
Condeco Review - 9.11.23
Kommentare: Overall experience has been good and support has been very responsive when needed.
Vorteile:
Compared with other solutions we reviewed, Condeco proved the most intuitive by our end-user testers. It also addressed the requirements we were seeking in a resource management solution.
Nachteile:
I feel like the administrative side of the portal could be a bit more initiative or laid out a bit more efficiently. It seems you have to jump between multiple menu sections to accomplish tasks that should be handled within a single menu and process flow. I'd also like to see all th eCondeco portals contained within one Portal so it is not necessary to jump between them to accomplish admin tasks. (Eg. Condeco Portal, Vendor Portal, Support Portals)
Condeco Meeting Room & desk booking
Kommentare: Generally been positive. Product support & service desk are very good with prompt resonse times.
Vorteile:
The product is stable & easy to use. The web app does almost everything, Vendor & Visitor sections are useful and Outlook smart calandar is handy
Nachteile:
If you haven't used a desk/room booking product before, careful advanced usage planning is recommended prior to submitting the setup spread sheet - and decide early on if you plan to use SSOIt was difficult to get the Outlook add in to work proprely at the beginning and needed quite a lot of project meetings to get it up & running, but this may have been because the office 365 version had just been released.The Outlook add in needs much more develpment to make it the complete product unfortunately and the promised additions must have a much higher priority on the product road map -
Top workspace booking tool
Vorteile:
Having both browser and mobile app is great so easy to book a desk or space I need when I go to office. Can see what days the office is going to be busy and when to go in The team day feature is really good, love being able to organise getting my team in for our weekly inoffice day and book one of our ‘areas’. Seeing the spaces visually on the floor plan is great also. We use it to book our parking spaces. Nice having all your bookings (desks rooms parking) in one place on portal. Condeco has become engrained into our work lives and its become a fun tool that you want to use!
Nachteile:
We are excited for more work to be done on mobile app and team day feature. Be good to be able to click on floor plan and see who has booked what spot
Antwort von Eptura
letztes Jahr
Hi Joseph, thank you for your review and feedback on Condeco. It's great to hear that our web and mobile app have made it easy for you to book workspaces and stay organized. We really appreciate your suggestions for improvements, and the team are continously working on enhancing our mobile app and the popular team day feature. Stay tuned for more updates coming soon! The Condeco by Eptura team
Great tool / Need to listen to their clients / Improvement needed concerning the support team
Kommentare: Concerning the app, we experienced several bugs, each one with different gravity level (from the orthographic correction to an incapacity to use the tool). The time response and correction are hardly respecting the SLA.Very often, we have to explain to the support team how to diagnos the bugs.Fortunatly, we have the web version...
Vorteile:
A great tool with Microsoft Multi-Tenant support.We have quality exchanges with the team, nevertheless we face technical issues (see cons)
Nachteile:
Mandatory configuration we should pay to use their last plugin.The support team which doesn't know what is a bug and tells us to ask for an evolution.Infra team which takes too much time to answer us.Unnecessary system with votes for evolutions.More than 3 weeks to correct a misspelling.
Antwort von Eptura
letztes Jahr
Thank you for your feedback. We appreciate your positive comments about the tool’s Microsoft Multi-Tenant support and your exchanges with our team. We apologize for the bugs and any delays you experienced in receiving support. We strive to provide prompt assistance to all our customers, and we apologize if we fell short in this instance. If you are still facing issues, please reach out to us via the support portal, and we will ensure that it is addressed promptly. The Condeco by Eptura team
Early experiences by administrator
Kommentare: Reserving personal space works very well.New user experience reserving rooms and using the Polycon is still in the learning phase.
Vorteile:
1. Search function to find team members.2. Booking personal spaces is easy to do.3. Booking meeting room spaces using Microsoft via the Condeco add-in is very helpful.4. Booking grid allows us to see what resources are available all at once.
Nachteile:
Installation was not easy. Especially getting the room's note pads to connect properly.We would like to link meeting rooms into existing meetings.
Antwort von Eptura
letztes Jahr
Thanks for the feedback, Teresa! It’s great to hear your positive comments about the ‘Find a colleague’ search function, ease of booking personal spaces, and the helpfulness of the Condeco Outlook add-in for booking meeting rooms. We apologize for any challenges you faced with the installation, particularly getting your equipment connected. We take all this feedback on board, as we’re always looking at areas we can improve in. Thank you. The Condeco by Eptura team.
desk booking
Kommentare: We got really good help from [sensitive content hidden] how to use easily.
Vorteile:
Easy to use, working on global and world wide.
Nachteile:
Not easy to implement, and learn all the features, it would have been better if we had training material, but [sensitive content hidden] was really helpful and patient with us.
Antwort von Eptura
vor 12 Monaten
Thank you for your review Anita. It's great to hear that you find the system easy to use and that it works well on a global scale. We understand that learning all the features can be challenging, so we wanted to let you know about our Knowledge Center (customer.eptura.com). It contains product guides, how-to guides, and best practices to help you make the most of our system. If you have any further questions or need assistance with anything specific, please don't hesitate to reach out to us via the Support Portal. Our team will be happy to walk you through anything you need. The Condeco by Eptura team
Review for a great product
Kommentare: It’s been great. Was easy + quick to get set up and the customer service has been v good.
Vorteile:
It makes collaborating with my team when we’re in the office very easy. If we have a hectic week packed with lots of meetings we can schedule and book the meeting rooms we need. I like how we can see what meeting rooms are available through the booking grid or the option of booking directly in outlook. We have the touch screens outside each room as well which look really sleek/modern
Nachteile:
At the moment we haven’t really found anything that we don’t like about it. It does exactly what we need it to do and in my opinion is a must have for a modern office..
Antwort von Eptura
letztes Jahr
Hi Mario, Thank you for your great review. It's fantastic to hear that our collaboration features and meeting room booking system has made your office life easier! We appreciate you taking the time to leave your feedback, and if you have any further input, please don't hesitate to reach out. The Condeco by Eptura team
WiserXP review
Kommentare: We have this software working in many clients without any issues and finding a bug is very rare
Vorteile:
Security, Stability, Features, Integration with o365
Nachteile:
Pricing makes it harder to sell for medium-sized companies
Antwort von Eptura
letztes Jahr
Hi Anderson, Thanks for the great feedback. We’re happy to hear that our software has been working smoothly for many of your clients and that you find it to be secure, stable, and feature-rich! We understand your concern on pricing, especially with medium-sized companies. We do offer flexible packages for businesses, allowing us to cater to and accommodate the needs of all our customers. We continuously evaluate our pricing structure to ensure it aligns with the value we provide. Appreciate your feedback on this! The Condeco by Eptura team
Not fit for consumption
Kommentare: Poor. Very poor Very sad Very upset Very disappointed
Vorteile:
Nothing, I need forty characters - so still nothing
Nachteile:
Impossible to get hold of any support. Impossible to activate. No documentation without wading through tonnes of rubbish in the knowledge base.
Antwort von Eptura
vor 7 Monaten
Hi Nick, thank you for your feedback. I apologise for the challenges you've faced with support. We strive to deliver excellent service to our customers, and we missed the mark this time. I have personally looked into the issues you mentioned and have already coordinated with our team to address them promptly. Please expect a follow-up from us shortly to resolve these matters. Appreciate your patience. The Condeco by Eptura team
Easy to Use
Kommentare: We have been using Condeco for 4 years and overall the product has been very helpful in managing room resource especially when people leave and you need to remove recurring appointments. When returning from Covid the adaptability of the system for us to manage the office and peoples expectations was successful. Ensuring cleaning time, space and accessibility was available for all users.
Vorteile:
I like the ease of use when booking resources all in one place.
Nachteile:
The Admin Features are not the most straight forward as the wording used is to describe some parts of the system can be confusing. Not always easy to find what you want quickly and sometimes end up going through most Screens in the Admin area as we don't do many changes.
Excellent desk/meeting room booking system
Kommentare: Good customer service and ease of use of the system
Vorteile:
The ease of use and being able to use on mobile phone as well. Being able to use with Outlook to book personal spaces and meeting spaces
Nachteile:
Not being able to book personal spaces more than 5 weeks in advance
Condeco
Kommentare: mostly great.
Vorteile:
Ease of use, can book a desk and meting space within seconds
Nachteile:
Mobile application lacking functionality.
Antwort von Eptura
letztes Jahr
Hi John, thanks for your review. We’re glad that you found our platform easy to use and that it’s a quick task to book a desk or meeting space. We appreciate your feedback on the mobile app, and we want to let you know that we are actively working on further improving the mobile app and its functionality for our customers. Stay tuned for exciting updates in the near future! The Condeco by Eptura team
Very good tool, generally stable system, very good support.
Kommentare: Generally it's become gradually popular in the company, the problem cases number is not so high. The Support reply swift and are competent.
Vorteile:
Seamless access acfross devices, ease of deployment, support channel is also very good.
Nachteile:
Sometimes it's not stable on mobile App where users get logged out frequently. Instructions and the knowhow is bespoke and sometimes not so straight forward.The switch from Exchange Sync to Smart Calendar turned out not to be so easy, it needs a second test tenant in Azure.
Condeco and Teams Rooms
Kommentare: Not good since we installed Teams Room, because of the lack of Teams intergration with the Condeco Web portal.
Vorteile:
The ability to book rooms and desks, catering booking, Wayfinder board and reports . Users can book desks with ease and search on staff.
Nachteile:
We recently introduced Teams Rooms. Condeco web portal does not integrate with M365 Teams Rooms. The Outlook add-in lacks the ability to book multiple room bookings , Eptura are working on this. Also Admins can't book catering requirements via the Outlook add-in. - need to use the web portal. The Facilities Management team's preference is to use the web portal and this does not integrate with Teams Rooms
Condeco
Kommentare: Effective and serves it purpose to assist managing desks and meeting rooms
Vorteile:
Ease of use and when issues arise and an incident is raised communication from the support desk it clear and understandable
Nachteile:
Nothing springs to mind at the moment, however there is the option to raise suggestions on the portal
