--- description: Detaillierte Informationen über Textedly zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Textedly Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [SMS Marketing Tools](/directory/30842/sms-marketing/software) > [Textedly](/software/150912/textedly) # Textedly Canonical: https://www.capterra.com.de/software/150912/textedly Seite: 1 / 15\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/150912/textedly?page=2) > Massen-SMS-Dienste. Ideal für das Versenden von Massennachrichten, Terminerinnerungen, Coupons, Verkäufen und mehr. > > Bewertung: **4.5/5** von 352 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Textedly? Kleine bis mittlere bis große Unternehmen und Organisationen. Einschließlich professioneller Dienstleistungen und gemeinnütziger Organisationen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.5/5** | 352 Nutzerbewertungen | | Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.4/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Textedly - **Region**: West Covina, USA - **Gegründet**: 2015 ## Gewerblicher Kontext - **Startpreis**: 49,00 $ - **Preismodell**: (Kostenlose Version verfügbar) (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - Anpassbare Vorlagen - Automatische Antworten - Berichterstattung / Analyse - Chat / Messaging - Generative AI - Geplanter Nachrichtenversand - Kampagnenanalysen - Kampagnenmanagement - Kampagnenplanung - Kampagnenplanung - Kontaktmanagement - Kundensegmentierung - Massen-SMS - Mobile Coupons - Nachrichten-Personalisierung - Push-Benachrichtigungen - SMS Marketing - Social-Media-Integration - Third-Party Integrations - Weiterleitung von Anrufen (Call Routing) - Zwei-Wege-Messaging ## Integrationen (17 insgesamt) - Calendly - ClickUp - Constant Contact - Google Calendar - Google Docs - Google Sheets - Help Scout - HubSpot CRM - Microsoft Teams - Pipedrive - Shopify - Slack - Twitter/X - Typeform - WordPress ... und 2 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [SMS Marketing Tools](https://www.capterra.com.de/directory/30842/sms-marketing/software) ## Ähnliche Kategorien - [SMS Marketing Tools](https://www.capterra.com.de/directory/30842/sms-marketing/software) - [Mobile Marketing Software](https://www.capterra.com.de/directory/31308/mobile-marketing/software) - [Kommunikationsplattformen](https://www.capterra.com.de/directory/31362/cloud-communication-platform/software) - [Telefon Software](https://www.capterra.com.de/directory/30084/telephony/software) - [KI-Schreibassistenten](https://www.capterra.com.de/directory/33495/ai-writing-assistant/software) ## Alternativen 1. [EZ Texting](https://www.capterra.com.de/software/145848/ez-texting) — 4.5/5 (273 reviews) 2. [Twilio](https://www.capterra.com.de/software/180158/twilio-communications-platform) — 4.4/5 (513 reviews) 3. [SlickText](https://www.capterra.com.de/software/155430/slicktext-com) — 4.8/5 (271 reviews) 4. [Clearstream](https://www.capterra.com.de/software/158103/clearstream) — 4.8/5 (699 reviews) 5. [TextP2P](https://www.capterra.com.de/software/183310/text-p2p) — 5.0/5 (129 reviews) ## Nutzerbewertungen ### "Straightforward SMS marketing" — 4.0/5 > **Jade** | *8. September 2025* | Marketing & Werbung | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Extremely easy to set up. Campaigns are easy to do and in compliance with SMS regulations. Bulk messaging, scheduling texts, auto responders and keyword opt ins are super easy. > > **Nachteile**: Pricing gets way more expensive as your contact list grows. The analytics are basic and don't give very good insights. > > Does what you need on the base level. Helpful for businesses but complex funnels are a little trickier. ----- ### "Textedly Review" — 4.0/5 > **Zuen Kay** | *13. März 2025* | Immobilien | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Easy-to-Use Interface and Mass Texting ability > > **Nachteile**: Pricing is based on the number of texts sent, which may get expensive for large campaigns. > > Best for: Real estate agents who want an easy-to-use SMS tool for lead follow-ups, open house alerts, and listing promotions. Not ideal for: Those who need a full CRM or email marketing suite. ----- ### "Refusal of any refund and wouldn't allow me to cancel" — 1.0/5 > **Seth** | *14. September 2026* | Umweltdienstleistungen | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: The platform appears to offer a solid set of messaging and contact-management features, and the dashboard is relatively straightforward to navigate. Support did respond quickly through live chat. > > **Nachteile**: I purchased an annual plan and requested cancellation within minutes after realizing the platform could not be used for my intended purpose. Support initially told me I could not cancel until 14 days before my September 2027 renewal date and that I should set a reminder to return approximately 351 days later. I then opened the Terms of Service link that Textedly itself provided. Section 1(E) specifically states that a customer has the right and ability to cancel a subscription “at any time.” I copied and pasted that exact language into the live chat, but I was still told to wait 351 days and cancel later. I also pointed out the California automatic-renewal requirements applicable to online cancellation. After roughly 20 minutes of back-and-forth, Textedly finally stated that my account had been set to cancel at the end of the annual term. However, they did not provide documentation or proof of cancellation, and my billing page still showed a future charge scheduled on the account. I requested written proof that billing was canceled and that no additional charges would be made, but at the time of this review I had not received that confirmation. My main concern is not simply that a refund was denied. It is that the cancellation process did not match the written Terms of Service they provided to me, and I had to repeatedly argue with support before they said they would process the cancellation. > > I purchased a $348 annual Textedly subscription on September 14, 2026. Within minutes, I realized the platform could not be used for my intended purpose because uploaded contacts required prior opt-in consent. I immediately requested a refund and cancellation. The refund was denied. More concerning, customer service told me I could not cancel the annual subscription until 14 days before the September 2027 renewal date and that I should set a reminder to return approximately 351 days later. I then opened the Terms of Service link that Textedly itself provided. Section 1(E) specifically states that a customer has the right and ability to cancel a subscription “at any time.” I copied and pasted that exact language into the live support chat. Even after I pointed this out, I was again told to set a reminder and come back in 351 days to cancel. I also pointed out that California law requires an online cancellation option for applicable auto-renewing subscriptions and cited the relevant California rule. I was again told to wait 351 days. After roughly 20 minutes of back-and-forth, Textedly finally claimed that my account had been set to cancel at the end of the annual term. However, they did not provide documentation or proof of cancellation, and my billing page still showed a future charge scheduled on the account. I requested written proof that the billing had been canceled and that no further charges would be made, but at the time of this review I had not received a response. My issue is not simply that the refund was denied. It is that I repeatedly asked to cancel, cited Textedly’s own Terms of Service stating I could cancel “at any time,” and was still told by a live representative to wait 351 days before cancelling. The process was unnecessarily difficult and did not match the written terms they provided me. ----- ### "It's the one I chose for a reason" — 4.0/5 > **Matt** | *5. Dezember 2019* | Marketing & Werbung | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: The customer support was great during my research. They promptly answered my questions, even anticipating future considerations. > > **Nachteile**: There's really not much I don't like. I suppose the layout of the platform itself could be a little better, but that's just personal preference. > > Quite good. They were very helpful early on. Since then, it's been an easy platform to use. ----- ### "A bit too expensive for my needs" — 4.0/5 > **Nikola** | *15. März 2021* | Non-Profit-Organisation Management | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: It's great that users can try the product on a free trial (no card required). > > **Nachteile**: I have limited credits that come with the purchase, I'd prefer to pay as I go. ----- Seite: 1 / 15\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/150912/textedly?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/150912/textedly) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Strukturierte Daten