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Convirza
Was ist Convirza?
Convirza ist die laut Herstellerunternehmen erste Plattform zur Nachverfolgung und Optimierung von Anrufen in Unternehmen. Das Unternehmen kombiniert die herkömmliche Anrufnachverfolgung mit leistungsstarken Funktionen für die Analyse von Telefonanrufen. Convirza verwendet Spracherkennungstechnologie und fortschrittliche Algorithmen, um die Lead-Qualität zu messen, Konversionen zu messen und Maßnahmen mit vollständiger Marketing Automation zu ergreifen. Die Software hilft anspruchsvollen Werbetreibenden dabei, bessere Entscheidungen zu treffen, Abschlussraten zu verbessern und den Umsatz zu steigern.
Wer verwendet Convirza?
Geschäftsinhabende und -agenturen verlassen sich auf Convirza, um das Marketing mit fortschrittlicher Anrufnachverfolgung, Analyse und Automatisierungsfunktionen nach dem Anruf zu optimieren. Das Anrufvolumen ist um 42 % gestiegen, mit Convirza bist du darauf vorbereitet.
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Bewertungen über Convirza
Great Customer Service
Vorteile:
Integration is easy, the customer support team are very helpful in set up and when making changes.
Nachteile:
The interface could use some updating. With volume, sometimes the system works slowly, and it can be frustrating. The customer support team is always there to help if things are troublesome.
Convirza's services is second to none!
Vorteile:
Convirza platform is easy to use. Their customer service and tech support is second to none. We always get an immediate response and are able to get a live person on the phone when needed
Nachteile:
Reports feature could be fined tuned to have customizable reports that can be saved by user group.
Convirza is a Good Product
Vorteile:
We used Convirza for our telephony management for years. They were great to work with and provided us all the features we needed. We were able to route over 7,000 TFNs through them easily and track each TFNs response rate.
Nachteile:
Convirza's UI was a little outdated, some of our updates took a long time to make since we had to do them one at a time to each TFN. We could send in requests to Convirza to make those updates for us but it would sometimes take a couple weeks to get them completed.
Convirza delivers big results for little money
Kommentare: As I stated previously we love that not only can we manage numbers on campaigns without having our IT team set up numbers internally, but the ability to review and coach is top notch. The AI makes it easier by listening and flagging calls as missed opportunities, etc. This makes it easy to get right in and listen to the high-priority calls.
Vorteile:
I love the fact that not only can I assign numbers to campaigns and track the response rate outside of pageviews, opens, clicks, etc, i can now see calls and better yet, listen to calls. The sales managers can listen and coach and follow-up with the employees and customers alike.
Nachteile:
If I had to say anything it would be reusing numbers if needs be. Just mainly maintenance of ending campaign numbers and cleaning up the backlog of old campaigns. But that is an us thing, not a Convirza thing.
Easy to use and provides excellent information!
Kommentare: It has been great so far. Customer support has resolved our problems swiftly and even going the extra mile to help me with additional tools and training. The [SENSITIVE CONTENT] and our account representative, [SENSITIVE CONTENT] has been invaluable and always available for any urgent issues.
Vorteile:
The software is very easy to use and provides several options. The customer support at Convirza is very professional and swift and will go the extra mile to resolve any issues you may have with a number or recording. They also take the time to follow up, which is something most companies don't do now. This software has been key factor to our advertising business as we can track calls and provide vital information to our clients.
Nachteile:
This may be there already and I don't know about it, but if the metrics could be personalized with very specific words, that would provide better readings.
