iLobby Visitor Management

iLobby Visitor Management

von iLobby

Wer verwendet iLobby Visitor Management?

iLobby platform easily adapts to any business, big or small. iLobby is a globally-leading platform, used by governments, Fortune 500 companies, as well as SMBs.

Was ist iLobby Visitor Management?

iLobby optimizes your front desk, and adds an extra level of security, even in highly-regulated facilities such as government, banks, airports, factories, schools, and offices. The platform streamlines the complex process of screening visitors, into one quick and easy checkpoint. Its enterprise-level features make it easy to reach a high level of security and compliance in a matter of seconds. Used by Fortune 500, government, and SMBs.

iLobby Visitor Management – Details

iLobby

http://ilobby.com/

Gegründet 2015

iLobby Visitor Management – Preisübersicht

iLobby Visitor Management bietet eine Gratisversion und eine kostenlose Testversion. Weitere Preisinformationen für iLobby Visitor Management findest du unten.

Kostenlose Version

Ja

Gratis Testen

Ja

Einsatz

Installiert - Mac

Cloud, SaaS, Web

Installiert - Windows

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

iLobby Visitor Management Funktionen

Besuchermanagement Software
Abzeichen-Management
Alarmfunktion / Benachrichtigungen
Ausweis-Scan
Besucher-Nachverfolgung
Dokumentenmanagement
Merkliste
Registrierungs-Management
Self-Check-in
Vorabregistrierung
Geo-Zielgruppenerfassung
Kontaktmanagement
Massenbenachrichtigungen
Szenarioplanung
Vorlagen
Zwei-Wege-Kommunikation
Datensammlung
Ermittlungsmanagement
Kontrollpunkt-Tracking
Kundenmanagement
Mehrfache Alarm-Warteschlangen
Störfallmanagement
Veranstaltungsmanagement

iLobby Visitor Management – Nutzerbewertungen

Zeigt 5 von 118 Nutzerbewertungen

Gesamt
4.6/5
Benutzerfreundlichkeit
4.7/5
Kundenservice
4.6/5
Funktionen
4.5/5
Preis-Leistungs-Verhältnis
4.4/5
James C.
IT Admin
Versorgungsunternehmen, 201-500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 29.4.2019

"User friendly sign in system with all the bells and whistles."

Vorteile: iLobby is a very user-friendly and intuitive visitor sign in system that replaces the old pen and paper/sign-in binder approach. From badge printing to host notifications via email/sms/phone call, this system is the absolute deluxe luxury package of sign in systems. It's easy to manage from both a technical perspective, and an administration standpoint. Address book integration was very smooth with our locally hosted AD, and iLobby provides very clear and concise documentation to help you do it. It also has the ability to integrate with Office 365/Azure AD if you choose to go down that path. The support staff is quick, knowledgeable and friendly. Our rep has been a pleasure to deal with. Overall, iLobby is a gorgeous sign-in system that does so much more than a regular sign-in binder, while doing so without complicating the user. Any business who wants a professional looking sign in system should look into it.

Nachteile: Only a few minor things:
- certain adjustments to the user interface such as adding fields can only be done through the back-end by the support team. However, since the support team is so responsive and quick, this is not really a big issue.
- we have had some wireless network stability issues on the provided iPad since our area is so congested with wifi networks. I would love to see a more reliable wired ethernet option.

  • Quelle des Nutzers 
  • Bewertet am 29.4.2019
Scott C.
Jr. IT Systems Analyst
Lagerung, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 27.6.2019

"Great Product/Service"

Kommentare: Although I don't get to use it much, I do maintain the hardware and software for the devices utilizing the iLobby service, and I can say that it has been pleasantly simple. The straightforward UI makes almost any user capable of understanding and completing sign-ins for our office. As far as an experience from a business perspective, it's hard to deny the convenience allowed to our receptionist who can remain on the same floor as the rest of the company and not have to waste time or money managing the front door of our office.

Vorteile: Ease of use and convenience on tablet OS makes the visitor/contractor sign in experience much more efficient and user-friendly.
At a company with multiple warehouses and many summer student/temporary employees, this service is a huge help in keeping track of hours and helps enforce security for our office entry points as well.

Nachteile: Already wrote my cons in a previous review regarding online messaging support, however after having a direct line of communication with an account coordinator, we have yet to have any further problems in acquiring assistance for the iLobby service.

  • Quelle des Nutzers 
  • Bewertet am 27.6.2019
Chris P.
Loss Prevention Supervisor
Paket- & Frachtlieferung, 5.001-10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 25.2.2020

"Purolator"

Vorteile: 1. I Lobby is a great system. It is simple and very easy to use.
2. When I did have issues with pictures being cut off I reached out to the I Lobby team and everyone was quick to act and fix the issue. Very appreciative.
3. Employees/Visitors are always amazed with the system and I have only heard positive feedback. Most popular is “That was easy, We need this at our company”

Nachteile: 1. The battery life is not the greatest. If the tablets are not plugged in they only stay charged for a short period.
2. There has been instances where employee names were deleted from the system not allowing the visitor to indicate who they were here to see. I had to log into I Lobby and manually input their names back into the system a couple times.

  • Quelle des Nutzers 
  • Bewertet am 25.2.2020
Mario M.
Director Of Security
Sicherheit & Untersuchungen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 21.1.2020

"iLobby supporter"

Kommentare: I love this software as it not only allows me to track who's in the building in real time but I do have too many keys in our security desk key press and this product allows me to conduct a monthly audit to see which keys get signed out the most. The keys that have been rarely signed out in the last 365 days are put in a different key press in the security office now.

Vorteile: I have been using pen and paper since 1998 and the iLobby is a very good way of tracking guests, contractors and visitors in real time and the app is awesome as I can see who's in the building on weekends and week nights when I am not here.

Nachteile: I would like the software to be able to bring up a person's name that has signed in in the past instead of having the person sign in on a daily basis. We use this software for some of our cleaners and they have to sign in every day and take their picture.

  • Quelle des Nutzers 
  • Bewertet am 21.1.2020
Christina S.
Administrator
Automotive, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 6.8.2019

"iLobby Review"

Kommentare: This software is a great asset because it allows our guests to check themselves in without my presence or assistance. Because there are times when I can't be present to greet our guests this allows the check-in and check-out process to go smooth.

Vorteile: This software is easy to use and for the most part self sufficient. I don't have to be present for people to use it. The software is easy to manage and keep updated.

Nachteile: The biggest challenge I have is the printer and the kiosk break communication occasionally and there's not much to do but call for customer service at times. There have been a few times when my system was down for a short time until the system corrected itself.
When I have large groups checking in, it does take a while for them to check in, because of the slow communication with the printer. This causes impatience with guests at times.

  • Quelle des Nutzers 
  • Bewertet am 6.8.2019