zipBoard

Kommentare: Love it. Small hiccups here and there but excellent product and does what I need it to do.

Vorteile: *Ease of use: clients who self-identify as "not a computer whiz" had no trouble using the platform and features. *Ability for client to view a webpage, click somewhere on it, make a comment about that area, and move on...all while tasks get created and organized in a "to do" list gets generated in the background...makes client feedback a BREEZE. *Effective tracking: even if the client isn't labeling comments, tasks, requests, etc "properly", it's very easy to follow activity and make sure nothing gets lost or forgotten *Pricing is appropriate and worth it *It does everything I needed for a remote website development project: get client feedback, revise, and complete with no crossed wires or forgotten/lost requests. And no misunderstandings or miscommunications - the record is right there! Total project management solution.

Nachteile: When the "collaborator" (ability to add a "client" is an enterprise only, custom price point) provides feedback, the task status isn't automatically changed from "waiting on client feedback" - so the "collaborator" (ie, my client) has to manually change the status to something else - otherwise the task, although provided with feedback, remains in the "I'm waiting on you" stage. The method for changing the status is simple - but clients don't need to be bothered with the multi-step process of making sure to adjust "tags". Having said that, the way to go about making sure that the client has in fact provided feedback (despite the unchanged "status") is to simply sort tasks by activity. Which is where we arrive at the main issue I have: At the time of this writing, you could sort tasks by date that a task was modified - but you can't add a secondary filter (ie: "modified BY"). Which means that while a client may have provided feedback and forgotten to change the status, I'm simultaneously modifying or adjusting other tasks.... hence I'm not quickly and easily able to filter the list for tasks that the client has recently modified. It's not the end of the world - it just created a bit of extra work having to go through the "Recently modified" tasks one-by-one to make sure that I hadn't missed anything. Yes, I can go through the list of "waiting on client" ....but completed tasks, where client changed their mind & added a revision w/o changing status away from "completed".....

Kommentare: Implementing zipBoard into our development process has taken the team from using antiquated manual processes to an easy to use, globally accessible, online process. The application is flexible in how projects are set up and managed. zipBoards environment allows multiple projects to be set up and managed uniquely; where other tools force a specific method for everything, zipBoard gives you and your team some elbow room. The views into your projects are also extremely helpful, there are multiple ways to view what is going on within the project, and the client and the internal team can both access the data while still preserving the integrity and security of internal information.

Vorteile: One of the strong points of the application is the ability to review the web based content, images, documents, or PDFs as the end viewer/learner. It allows the reviewer to experience the process from the actual finished viewing perspective. The ease of use is also very impressive, the reviewer selects the link and they are immediately directed to the presentation/web site/document/etc. It's just simple. From a task management perspective, the application is also extremely simple and logical. Customer or client feedback is easily reviewed and processed. Internal feedback is also incredibly easy to process, and with the actual location of any reported issues pinned to the task, resolution and validation is intuitive.

Nachteile: There really isn't any; the application is easy to use, intuitive, and consistently reliable.