Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist Lucky Orange?

Warum ist meine Konversionsrate so niedrig? Bis zu 99 % deiner Besucher werden nie Kunden, und Lucky Orange weiß warum. Die Installation dauert nur wenige Sekunden; eine Codierung ist nicht erforderlich. Darüber hinaus ist Lucky Orange leicht zu verwenden und sofort einsatzbereit. Alle Tarife beinhalten vollen Zugriff auf alle Funktionen, einschließlich dynamischer Heatmaps, Erfassung von Benutzern, Live-Chats und Umfragen, Conversion-Trichter, Echtzeit-Dashboards und täglicher E-Mail-Berichte.

Wer verwendet Lucky Orange?

Bedient werden kleine und mittelständische Firmen genauso wie Großunternehmen und Fortune-500-Unternehmen.

Lucky Orange Software - 1
Lucky Orange Software - 2
Lucky Orange Software - 3
Lucky Orange Software - 4
Lucky Orange Software - 5

Du bist nicht sicher, ob Lucky Orange das Richtige ist? Mit einer beliebten Alternative vergleichen

Lucky Orange

Lucky Orange

4,7 (192)
39,00 $
Monat
Kostenlose Version
Kostenlose Testversion
118
8
4,7 (192)
4,6 (192)
4,7 (192)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
Keine Preise gefunden
Kostenlose Version
Kostenlose Testversion
52
14
4,3 (90)
4,0 (90)
4,4 (90)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

Weitere gute Alternativen zu Lucky Orange

VWO Testing
Am besten bewertete Funktionen
Konversionsraten-Optimierung
Multivariate Tests
Split-Tests
VWO Insights
Am besten bewertete Funktionen
Berichterstattung und Statistik
Engagement-Tracking
Verhaltens-Tracking
Mouseflow
Am besten bewertete Funktionen
Benutzerinteraktion-Nachverfolgung
Risikokarten
Verhaltensbezogene Analysen
FigPii
Am besten bewertete Funktionen
A/B-Tests
Aktivitäts-Verfolgung
Konversionsraten-Optimierung
Twilio
Am besten bewertete Funktionen
Anrufaufzeichnung
Massen-SMS
Weiterleitung von Anrufen (Call Routing)
Hootsuite
Am besten bewertete Funktionen
Dashboard
Nachterminierung
Social-Media-Integration
Google Analytics 360
Am besten bewertete Funktionen
Berichterstattung / Analyse
Datenvisualisierung
Konversion-Tracking
Microsoft Clarity
Am besten bewertete Funktionen
Datenvisualisierung
Verhaltensbezogene Analysen
Website-Analytik
Crazy Egg
Am besten bewertete Funktionen
Aktivitäts-Verfolgung
Konversionsraten-Optimierung
Tests der Benutzerfreundlichkeit

Bewertungen über Lucky Orange

Durchschnittliche Bewertung

Gesamt
4,7
Benutzerfreundlichkeit
4,7
Kundenservice
4,7
Funktionen
4,6
Preis-Leistungs-Verhältnis
4,6

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
76%
4
19%
3
4%
2
1%
Raad
Raad
Marketing Director in Jordanien
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

BEST app to understand why your customers aren't converting

5,0 vor 4 Jahren

Vorteile:

I thought I had a store with fantastic user experience based on my previous shopify stores, but turns out what I learned so far doesn't apply to all stores... For example, the upsell on my cart's page doesn't show on certain devices unless the user scrolls down (and I wanted it to be visible immediately), another example has to do with older age groups (main audience for one of my stores) as they didn't realize there are more images for the product that they can see by simply swiping left or right, this made them keep on changing the variants to view the product in its other colors (it was a problem with a specific theme, so I added a swipe icon on the first image)... At first I thought their monthly price is not within my budget as I didn't need the app often, so I paid $50 for a limited lifetime deal with some other app, only to realize later on that I use it way more often than I originally thought, AND no one masters the app like Lucky Orange starting with its features, functionality, ease of use, speed, and ending with its super amazing support team. Thank you for such a great app :)

Nachteile:

The only thing is probably have my own device(s) excluded from the recordings, not sure if that's available or not - didn't look up their help section.

Antwort von Lucky Orange

vor 4 Jahren

These are words we love to hear! Getting that front row seat to customers' online behaviors can provide invaluable insights to improving your website. Thank you for your kind review, Raad! As you continue to use Lucky Orange, I'm here to help if you have any more questions or need assistance in any way. Cheers - Justin from Lucky Orange P.S. You can block your own IP address from being tracked. Here's the help guide (https://help.luckyorange.com/article/30-can-i-block-my-own-ip-address-from-being-tracked-on-my-site). If you email into support@luckyorange.com, we can also take you through the steps.

Francois
Head of Technology in Südafrika
Schreiben & Editieren, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

It's a great product, would recommend for anyone with a customer centric website.

5,0 vor 10 Monaten

Kommentare: It's been a good way for us to see where customers might be using the site differently to what we intended as well as a way to easily debug issues customers might have with different screen sizes and browser types.

Vorteile:

The ability to see screen sizes and browser types have been really helpful. Obviously being able to see what the customer's journey looked like is of great value.

Nachteile:

The ability to track based on IP does not seem to be available anymore? Makes things harder as we're debugging using country tracking and session times.

Antwort von Lucky Orange

vor 10 Monaten

Hi Francois - Thank you for your review and recommendation of Lucky Orange! We're glad to hear you've used our product to gain insight into the customer journey. Regarding your comment about tracking visitors based on IP, you can do that in Lucky Orange. It's not turned on by default, but the following link to one of our help documents explains how you can enable that setting: https://help-preview.luckyorange.com/article/341-how-to-adjust-visitor-ip-address-display-and-storage-settings. Cheers, Bradley

Julie
Owner in Australien
Einzelhandel, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Useful Tool

4,0 letzten Monat Neu

Kommentare: A worthwhile tool that can help, but the cost has risen sharply enough to think about surviving without it in the future.

Vorteile:

Ability to see when customers are having trouble.

Nachteile:

The large increase in fees recently. Not all visitor traffic is showing for one of my websites.

Antwort von Lucky Orange

vor 4 Wochen

Thanks for your feedback, Julie. Love that you’re able to use Lucky Orange to see when and where your customers experience issues. Regarding your tracking discrepancies, there are many reasons this could be happening: https://help-preview.luckyorange.com/article/275-faq-why-some-visitors-aren-t-tracked. Regarding your pricing feedback, Lucky Orange continues to evolve to bring you more features and scale with you as your business grows. Over the last year we’ve launched multiple question surveys, optimizable segments and a new Optimizely integration among other features. This is in addition to the 20+ features that are included with every Lucky Orange plan. I would be happy to give you a personal tour of our newest features, address your tracking discrepancies and collect your pricing feedback. Use this link to find the best time in your schedule for this tour: https://calendly.com/esmith1214/15min. I look forward to connecting soon. Best Regards - Emilia from Lucky Orange

Wayne
President/CEO in USA
Einzelhandel, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Legacy Lucky Orange was so much better - Hate the new LO

2,0 vor 10 Monaten

Kommentare: For the most part customer service is what has kept me here. If there was another option for Visitor monitoring, recording, and analytics I would switch to a competitor in a heartbeat.

Vorteile:

Been with Lucky Orange for over 10 years for the most part it works for other people. Customer Service has always been there if we need anything.

Nachteile:

When they upgraded we lost the real time visitor monitoring where we could interact with our customers. The recording helps but does start until a few seconds after the customer arrives on our website. The real time doesn't work, there is such a delay in live visitor tracking/monitoring that by the time they show up on the visitors screen on LO they are gone so it is too late to communicate with the customer while they are shopping on the website.

Antwort von Lucky Orange

vor 10 Monaten

Wayne, thank you for your feedback and your business over the past decade. We understand your frustrations and hear your concerns. One reason you may not be seeing some visitors in our real-time monitoring is due to our code loading asynchronously after your website loads for the visitor so it doesn't slow down your website. This is a benefit in terms of not impacting your site speed ratings, but it does mean visitors who come to your site and quickly leave won't be tracked. At your earliest convenience, please respond to our latest email chain. We truly value and appreciate your loyalty over all these years and want to help improve your experience. I look forward to hearing from you soon - Bradley with Lucky Orange

Jordan
Head of IT in Australien
Einzelhandel, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great product, but I wish there was more.

4,0 vor 3 Monaten

Kommentare: 90% Positive, I'm left wanting more often than not as we have far too many platforms doing too many things. If there was say a in-built way to marry up orders placed on a e-commerce site to the recording of their journey through the site that would be the best case scenario for us.

Vorteile:

The customer support uses in heatmaps and live chat are the key reasons for us to purchase Lucky Orange.

Nachteile:

The pre-made integrations for Bigcommerce seem to leave us wanting. The support and developer docs feel stale and lacking also. The support team itself was very helpful when I had to reach out to them, I'm referring specifically about the support docs at https://help-preview.luckyorange.com/ as all the answers are rather generic.

Antwort von Lucky Orange

vor 2 Monaten

Thank you for your review, Jordan. Love to hear that your team has been able to use heatmaps and live chat to bring a better experience to your visitors and customers. We appreciate your feedback regarding our BigCommerce integration and have already passed along your comments to our help document team. Regarding your request to "marry up" orders to recordings, this capability already exists within our app through our custom API. Using custom API, you can pass in an ordered event which will then connect it to your customer. Our team would be more than happy to show you how to set it up. Simply send an email to support@luckyorange.com referencing this review to get started. I look forward to hearing from you soon! Best Regards - Emilia from Lucky Orange