Wer nutzt diese Software?

Dynamic organizations that require a secure, efficient and highly customizable host/visitor experience that meet compliance requirements at multiple locations around the world.

Durchschnittliche Bewertung

108 Bewertungen
  • Gesamt 4.8/5
  • Benutzerfreundlichkeit 4.8/5
  • Kundenservice 5/5
  • Funktionen 4.6/5
  • Preis-Leistungs-Verhältnis 4.7/5

Produktinformationen

  • Startpreis 95,00 $/Monat
  • Preisinformationen Volume discounts apply. Pricing based on number of devices.
  • Kostenlose Version Nein
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Traction Guest
  • http://tractionguest.com/
  • Gegründet 2015

Über Traction Guest

As the leader in enterprise visitor management, Traction Guest makes hosting visitors effortless, memorable and safe. With unmatched customization, global organizations like UPS and ThermoFisher increase security and meet compliance requirements like ITAR or GDPR. As the only VMS offering visitor check-in with the help of iPads or ID scanners, you can design unique visitor experiences across multiple locations. Select integrations, watchlists, and data residency with a SOC2 certified VMS.

Traction Guest Funktionen

  • Abzeichen-Management
  • Alarmfunktion / Benachrichtigungen
  • Ausweis-Scan
  • Besucher-Nachverfolgung
  • Dokumentenmanagement
  • Merkliste
  • Registrierungs-Management
  • Self-Check-in
  • Vorabregistrierung
  • Anlagegegenstand-Management
  • Arbeitsauftragsverwaltung
  • Bestandskontrolle
  • Besuchermanagement
  • Für Schulen
  • Geräte-Management
  • Gewerbliche Immobilien
  • Inspektions-Management
  • Kreditplanung
  • Lieferanten-Management
  • Raumverwaltung
  • Störfallmanagement
  • Vorbeugende Wartung
  • Wohnimmobilien
  • Zimmer-Planung
  • Datensammlung
  • Ermittlungsmanagement
  • Kontrollpunkt-Tracking
  • Kundenmanagement
  • Mehrfache Alarm-Warteschlangen
  • Störfallmanagement
  • Veranstaltungsmanagement
  • Abschlepp-Management
  • Belegmanagement
  • Benutzerdefinierte Benachrichtigungen für Fahrzeughalter
  • Beschwerden-Management
  • Elektronisches Reifenkreidung
  • Ertragsmanagement
  • Genehmigungsmanagement
  • Kartenverkauf
  • Mobile Parkplatzmarkierung
  • Nichteinhaltungen nachverfolgen
  • Quellenangaben-Tracking
  • Reservierung-Management
  • Schadens-Tracking
  • Treueprogramm
  • Veranstaltungsmanagement
  • Zahlungsabwicklung
  • Zugriffskontrollen

Die hilfreichsten Reviews für Traction Guest

Excellent customer service and a company committed to evolving their product

Bewertet am 26.7.2018
Bethany T.
Executive Assistant and Office Manager
Krankenhausversorgung & Gesundheitswesen, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I would highly recommend traction guest if you are looking for a guest management program. They have simplified the whole process to make it obtainable for anyone while looking professional and sharp. The staff are knowledge and incredible support. We have never used guest management programs before and we are thrilled with the innovation of Traction Guest.

Vorteile: The program is very easy to use for guest and administration. Their tutorials and help links usually can resolve any problem that you may have. If you are still are confused on how to work something in the program, their staff is always readily available via email or a phone call. Our point of contact, Jovito, is always making sure we are doing well and satisfied with TG. He has been extremely helpful and patient with any questions we have and always very friendly. Within the first few months that we have been using TG, staff and guest have praised how efficient and professional it looks. We have seen updates in the program which shows that TG is committed to evolving and becoming better.

Nachteile: We have been very satisfied from the very beginning implementation stage to now when it is running in full swing. We have had a few badge printing issues but that has nothing to do with TG itself but rather the printer company.

Antwort des Softwareanbieters

von Traction Guest an 19.9.2018

Hi Bethany. Thank you for your review. Glad to hear your guest management process is now running smoothly. We're working on more tutorials for the many new features we released. Reach out if you have any questions!

Front Desk Traction Guest

Bewertet am 5.12.2019
Myron F.
Senior Manager - Faciities and Corporate Serivces
Computer-Software, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Our overall experience has been great in our deployment of traction Guest systems deployed throughout NA. My next goal is to deploy in APAC and LATAM early in 2020.
We look to Traction Guest to provide a experience to our visitors, while providing a level of security for our employees, with Traction Guest notification messages, our employees know exactly here to see them, prior to seeing them in person. Also giving us data information, like a survey on the experience, photos and other data that we can use to even better the visitor experience as we move forward.

Vorteile: Personally I like how the software interacts with the user using it, from basic information from first and last name to business name, phone number, email, photos, etc.
Our company has made it very simple for our visitors to come in, sign in and wait for their contacts to greet them. The customization of the software is also a great feature for companies to be able to utilize. We have been able to add our company logo, branded colors and some other specific features which benefit us and our visitors.

Nachteile: The adaptability with other peripherals is sometimes a challenge, which sometimes has to do with the software upgrades and things of that nature.
Overall though, the software has been great for our company needs.

Antwort des Softwareanbieters

von Traction Guest an 17.12.2019

Hey Myron - It was great working with you and your team last month. We are excited and ready for you to add the new regions to the account. As always, let us know if there is anything we can do to help in the meantime. Cheers!
Josh Szepesi
Solutions Consultant

Good product and even better customer service

Bewertet am 29.10.2019
Eduard G.
Business Systems Analyst
Elektrische/elektronische Fertigung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: If you can't do something out of the box or you are having some issue, the Traction team is very responsive and always willing and able to come up with a solution that meets your business requirements.

Vorteile: Getting started is very easy, the product is very flexible, and the documentation and support is fantastic.

Nachteile: The Experience Editor becomes laggy and difficult to use with long, branching experiences. Printing custom badges for different classes of visitor is clunky and requires some cleverness. The host upload seems to have some bugs.

Antwort des Softwareanbieters

von Traction Guest an 4.11.2019

Hi Eduard - Thank you for leaving us a review. We appreciate your feedback! I'm glad to hear you enjoy how customisable our platform is and thank you for acknowledging our support. We're always happy to help our customers! I've shared your thoughts on the Experience Editor, with our Product team. This is an area of the app that we've had discussions about and are looking to improve on in the future. As for the Host uploads, if there are any issues that we can help you with there, please let us know and we'd be happy to set up a call to help with that!
-Niall

Traction Guest

Bewertet am 23.1.2019
Adam L.
IT Technician
Konsumgüter, 10.001+ Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Robust, easy to set up on iPads and Printers. Fully-featured and growing.

Nachteile: Complex sign-in experiences can become cumbersome to design.

Antwort des Softwareanbieters

von Traction Guest an 24.1.2019

Thank you for your review, Adam. We would love to hear your ideas on how to enhance the Experience Editor. We think it is really important to give our customers the tools to fully customize the experience for complex requirements but we want to make the UI intuitive for you to use!

Traction Guest Review

Bewertet am 6.12.2019
Ryan C.
Security Manager
Elektrische/elektronische Fertigung, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Very positive experience so far. Customer Service team is very attentive and helpful to all concerns.

Vorteile: Ease of use and functionality. Ability to integrate to almost any other service. Host notifications. Contractor management.

Nachteile: Lack of mobile application for management (website on mobile devices does not work very well). Inability to invite through gmail (so far). Inability for hosts to respond to text messages and acknowledge guest arrival.

Antwort des Softwareanbieters

von Traction Guest an 16.1.2020

Hi Ryan, You've been a pleasure to work with and I'm happy that you've been able to explore and utilize the features throughout the platform to fit your needs. You'll be happy to know that we have plans for mobile and Gmail functionality coming soon. I have logged the ability for hosts to respond to arrival texts with our team. I really appreciated your feedback!
-Jovito

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