Wir helfen Unternehmen seit 17 Jahren,
bessere Software zu finden
Sign In Solutions
Was ist Sign In Solutions?
Als führendes Unternehmen im Bereich des Besuchermanagements sorgt Traction Guest dafür, dass der Besuch von Gästen mühelos, unvergesslich und sicher verläuft. Mit unübertroffener Anpassung erhöhen globale Organisationen wie UPS und Thermo Fisher die Sicherheit und erfüllen Compliance-Anforderungen wie ITAR oder die DSGVO. Als laut Hersteller einziges Besuchermanagementsystem, das den Besucher-Check-in mithilfe von iPads oder ID-Scannern anbietet, kannst du die Gestaltung einzigartiger Besuchererlebnisse an mehreren Standorten ermöglichen. Entscheide dich für Integrationen, Überwachungslisten und Datenaufbewahrung mit einem SOC2-zertifizierten Besuchermanagmentsystem.
Wer verwendet Sign In Solutions?
Dynamische Organisationen, die eine sichere, effiziente, hochgradig anpassbare Gastgeber- und Besuchererfahrung benötigen, die es ihnen ermöglicht, Compliance-Anforderungen an mehreren Standorten auf der ganzen Welt zu erfüllen.
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Bewertungen über Sign In Solutions
Not only is TractionGuest simple to use, but it is also the most customizable platform on the market
Kommentare: Seamless sign in process
Vorteile:
-Most important- The entire sign in process is customizable. You as a client, will be able to alter the system at your own discretion - The Admin GUI/ controls is thoroughly designed. You have full control of assigning different permissions to different user accounts as you see fit. For example, in our company (Unilever), we have accounts set for security, for management and for IT support (admin) - You can alter the sign in process per Ipad. No restrictions on buildings/company sites -Clean Dashboard Controls -Beautiful sign in application (for Ipad) -Great Customer Service -Dev teams are willing to work with you on your specific product requests -Lots of training available
Nachteile:
Not sure if this can even be considered negative, but what you are buying is just software. You will need to provide your own Ipad, stand and printer. With that said, you have the option to buy whatever fits your situation and are not bound by what the company is offering. Of course, TractionGuest support can help you find everything you need for the setup. (It's really simple!)
Antwort von Sign In Solutions
vor 7 Jahren
Konstantin, thank you for your awesome review. We really appreciate it!
In Betracht gezogene Alternativen:
Great Product!
Kommentare: Great experience from implementation to continuous improvement via the customer/technical support team.
Vorteile:
The ease of administration and support from the Traction Guest Team.
Nachteile:
I don't believe there is anything that I dislike about the software.
Antwort von Sign In Solutions
vor 5 Jahren
Hi Phil! Thank you for writing this review! We're happy to hear that you've had a great experience so far, and continue to be only a call or email away any time there's any additional assistance we can provide for your company!
Traction Guest
Vorteile:
Robust, easy to set up on iPads and Printers. Fully-featured and growing.
Nachteile:
Complex sign-in experiences can become cumbersome to design.
Antwort von Sign In Solutions
vor 6 Jahren
Thank you for your review, Adam. We would love to hear your ideas on how to enhance the Experience Editor. We think it is really important to give our customers the tools to fully customize the experience for complex requirements but we want to make the UI intuitive for you to use!
In Betracht gezogene Alternativen:
Warn Review
Kommentare: The features and options are better than any other solution we tested and there is a lot of potential on the road map. The support team has been very responsive and easy to work with. Overall a great solution.
Vorteile:
That it integrates with Outlook for a more seamless experience for the end user.
Nachteile:
There are a lot of great features but not all are properly. Not a big Con as some have already been fixed and the last few have been submitted to dev. Just didn't hit the ground running like we expected but should be fine once fixed.
Antwort von Sign In Solutions
vor 4 Jahren
Thank you for the review Brian! We appreciate your honest feedback over how much smoother the rollout could've gone. We're delighted to also hear that many of Traction Guest's features and options have helped and benefited your organization, and we appreciate your suggestions on features and enhancements that you've expressed to us. Any time you and your team have further suggestions or need support again, we remain available and happy to help!
Amazing support team + Few UI Suggestions
Kommentare:
Ever since my office started using your software, guests have been greeted faster, and tenants are much happier receiving both text and email notifications immediately. Our mail carriers delivering packages have even gotten into the habit of checking out which "hosts" have received mail which has been awesome to see. I love that we (on the admin side) are able to switch around the steps when designing the experience for our locations.
My customer reps have been nothing but extremely helpful and very quick to reply to my questions & lengthy requests. The customer support end really was the reason I chose Traction Guest over Envoy. The Traction Guest team is open to feedback rather than saying what they only offer and I've seen changes made to the platform shortly after I've requested a new feature be added that wasn't previously offered.
If there was 2 things to suggest be changed or updated for Traction Guest:
1. Change the adding Host experience so that I'm able to remove a host from a direct location without having to delete from the ALL host group. Some hosts in our office switch locations (16th floor to the 4th floor, for example) and that means we no longer need to have that host located under the 16th floor but yet that host will appear on both 16th floor and the 4th floor once I've dragged in the host name from ALL to the 4th floor during the transition for that member. I would just prefer no names be duplicated other than on the ALL list and 1 of the 3 other locations I added to the account
2. Email Notifications: Adding a fully customizable email notification (allowing change of subject title on my end). We added the additional button for the first step to sign in be titled
"Deliveries". Each time I click on "deliveries" and click the host name and finish, that host gets an email that says they have a guest at the front within the email subject line. Within the actual email message, it currently mentions the package but it can get confusing sometimes for our tenants. Happy to forward over past emails if you more clarification here.
All in all - big THANK YOU to your team.
Antwort von Sign In Solutions
vor 8 Jahren
Hi Jill. Thank you for the awesome review! We really appreciate that you took the time to share your thoughts in so much detail. We love getting feedback and suggestions from our customers on product features. It helps shape our roadmap and we want to ensure you continue to enjoy using Traction Guest. Email notifications: We actually just released this yesterday! You can now change the subject and title of a host notification, allowing for even more customization in your experience flows. Check it out in your Experience Editor! Host experience: that's an interesting suggestion! We will definitely look at how we can improve this for you. We'll keep you posted! Please continue to reach out to our team with any questions and ideas!
