6Storage

6Storage's customer service - impeccable - always available and willing to assist our needs.

Vorteile:

Automation - invoices sent prior to billing date. Many beneficial features - 6Storage is constantly improving features which make our staff's job easier to keep accurate accounting and effective communication with our tenants. Communication - 6Storage is always available 24/7 and they collaborate with their entire versatile staff to solve our issues within a very reasonable time period and with grace. They are always courteous and patient and they never give up in solving our needs. Alen heads up the sales & tech support team and has been very helpful in educating us on the use of the program including one on one personal tutorials in real time. He cares, understands our needs and proves it by following through with every request and in a timely manner.

Nachteile:

Program runs a little slow but I partially blame that on we American's being impatient. Also, some features take several steps to get the job done - but the job does get done so I can't complain.

Great Software. Makes running my business easier.

Kommentare: Overall great experience. Really love of the software makes our jobs simpler and ultimately allows us to time growing the business vs. spending time on the day to day.

Vorteile:

The biggest advantages of this software are automation, website integration, and easy if use.

Nachteile:

Customer management is something I think needs improving. I talk to leads on the phone and I want to be able to record notes about the call. I would also like the ability to have people update information. We have a lot of people that fill out the request forms but don't fill out all the information.

Dawson Road Mini Storage

Kommentare: So far, so good

Vorteile:

Ease to use, payments process is simple and fast

Nachteile:

So far there is nothing that I use that I do not like

First choice for self storage management

Kommentare: Our overall experience is a positive one and we can highly recommend this product for anyone setting up a self storage business.

Vorteile:

Excellent support 24/7 takes the stress out of storage management. The programme is easy to use.

Nachteile:

The ¨leads¨ section doesn't work for me.

Perfect solution for our needs

Kommentare: 6Storage has an incredible customer service - available 24/7 by chat. They keep improving their software with new updates/new functions quite often. They have even implemented a few functions for us that we asked them to include - at no cost. We are looking forward to using 6storage for many years to come.

Vorteile:

Great customer service, easy to use software.

Nachteile:

No support for mobile (at least so far).