Wer nutzt diese Software?

Device Magic is completely customizable and can be used in any industry, including: Construction, Facilities Management, Property Management, Telecommunications, Energy & Utilities, Field Services

Durchschnittliche Bewertung

26 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4.4 / 5
  • Kundenservice 4.5 / 5
  • Funktionen 4.3 / 5
  • Preis-Leistungs-Verhältnis 4 / 5

Produktinformationen

  • Startpreis 25,00 $/Monat
  • Preisinformationen Additional plans available.
  • Kostenlose Version Ja
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Device Magic
  • http://www.devicemagic.com/
  • Gegründet 2011

Über Device Magic Mobile Forms

Device Magic is a mobile forms software and data collection app that replaces your paper forms with customizable mobile forms. Collect data without an Internet connection using your own mobile devices. Deliver accurate data from the field to the office in real-time. Build your forms using our simple drag-and-drop online form builder. Deliver data in whatever format you choose. Integrate with the business tools you're already using, like Box, Slack, Evernote, SQL, Zapier, and more.

Device Magic Mobile Forms Funktionen

  • Archivierung & Aufbewahrung
  • Drag-and-Drop
  • Formularerstellung & Design
  • Kollaboration
  • Prozess-/Workflow-Automatisierung
  • Versionskontrolle
  • Volltextsuche
  • Zugriffskontrollen/Berechtigungen
  • Abrechnung & Rechnungsstellung
  • Angebote / Schätzungen
  • Arbeitsauftragsverwaltung
  • Elektronische Unterschrift
  • Inventarverwaltung
  • Kontakt-Datenbank
  • Kundendienst-Historie-Nachverfolgung
  • Mobiler Zugriff
  • Online Stempeluhr
  • Routing
  • Terminplanung
  • Versenden
  • Vertragsmanagement
  • Zahlungseinzug im Außendienst
  • Berichtsvorlagen
  • Fotos in Berichten
  • Gerätenachverfolgung
  • Kundendatenbank
  • Spracherkennung
  • Subunternehmen-Management
  • Terminverwaltung
  • Versandmanagement
  • Vor Ort drucken

Die hilfreichsten Reviews für Device Magic Mobile Forms

Easy to Use, Mostly Easy to Configure!

Bewertet am 12.9.2019
Michael C.
Art Director
Geschäftsbedarf & -einrichtung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: DMMFs have been a bit of a godsend - we've been able to use them with multiple platforms and the product that DFFM has produced is always a usable, easily queried data set. Our drivers have substantially improved quality of service due to no longer having to use paper copies except in extenuating circumstances and our office and administration staff are much happier about being able to simply receive reports from drivers by E-Mail instead of having to wait for them to actually return from the road. It definitely allows us to quickly address customer needs far more efficiently than previous methods.

Vorteile: Setting up users and rolling it out to mobile devices is a snap. Once the forms are set up, actually getting users up and running is a job that takes barely minutes - and while that doesn't sound like a big deal, when you're in an industry where phones get damaged or lost or where there's any turn over or new hiring, the ability to get a user up and running in literal minutes is phenomenal. (It takes more time to set up a user's E-Mail than it does to get them on Device Magic!)

Nachteile: Some features aren't as intuitive as I wish they were - which is weird, considering how much of the software *is* intuitive.

Antwort des Softwareanbieters

von Device Magic an 24.9.2019

Michael,

Thank you for taking the time to share how positive your experience has been with Device Magic! We're delighted to hear how quickly you've been able to get your users up and running as well as implement your forms. Our developers make updates to the product based on feedback from customers like you. Please do let us know any specific feedback you might have on a certain feature so we may explore that a bit more, together. We appreciate your thorough, thoughtful review and look forward to our continued partnership!

Miranda Cheatham, Marketing Program Manager

Replaces Paper in any Industry

Bewertet am 17.9.2019
Victor G.
Director
Essen & Trinken, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: My clients in the food industry are finding it first rate for keeping records which are always complete, almost always accurate, and don't use any paper.
The more I use it the more I like it.

Vorteile: Easy to use.
Easy to train users.
Versatile.
Excellent traceability of entries.

Nachteile: Some of the field options require an in-depth knowledge of how they work - the on-line guidance is often not brilliant. This is a pity, because when you master them you realise what you have been missing.

Antwort des Softwareanbieters

von Device Magic an 24.9.2019

Victor,

We're glad to hear both you and your clients find Device Magic to be first-rate for your record keeping! We also appreciate your feedback around our online support documentation for field options. We want them to be of use to you and other customers looking to customize and automate their processes even further, so we'll take this as an opportunity to revisit and clarify some of our existing how-to guides. Thanks again for taking the time to review our solution!

Miranda Cheatham, Marketing Program Manager

Excellent for Offline Data Collection

Bewertet am 12.9.2019
Verifizierter Rezensent
Business Analyst
Hausmeisterservice, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Our field service representatives have been able to use this within a variety of places. The offline data collection capabilities are very important in areas where wifi or cell coverage is limited. This includes within buildings, basements, and rural areas.

Vorteile: The offline data collection capabilities, and the variety of integrations available.

Nachteile: Some of the integrations are limited. It is a bit more difficult to use 'live' data as a source within the forms.

Antwort des Softwareanbieters

von Device Magic an 24.9.2019

Hello,

Thank you for your specific, invaluable feedback about our Live Resource options. Our developers follow the lead of your needs and allow these to pave the roadmap for future features, so this is good for us to know. It also sounds like leveraging our offline functionality has been a huge win for your field service representatives. Thanks again for sharing your wonderful review!

Miranda Cheatham, Marketing Program Manager

Great Software for Capturing Remote Data

Bewertet am 5.3.2019
Peter P.
Owner
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Have been using device magic for several years and have never found a better piece of software to manage our mobile data capture.

Vorteile: Very easy to configure new forms, adapt existing forms for new uses. Very easy to streamline workflows for capturing data from mobile users

Nachteile: Some of the best features require an enterprise license, this is worth the money but would be better if there was a lower tier with some of them included.

Antwort des Softwareanbieters

von Device Magic an 12.3.2019

Peter,

Thank you so much for your glowing review of the Device Magic platform! We're absolutely thrilled to hear about your experience and that you've found our software to be the best in class for capturing data remotely. I'm looking forward to sharing this with the rest of the team!

Great product but more and more overpriced as other options have become available for less...

Bewertet am 21.4.2018
Jeff G.
CEO
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
1 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Great user friendly product but needs better reporting on the backend. Also has good customer support.

Nachteile: Way overpriced already and now you are raising the price. We will start looking for alternatives. Also needs alerts and reporting improved.

Antwort des Softwareanbieters

von Device Magic an 23.4.2018

Hi Jeff,

We understand the frustrations of price increases, but we are developing new features and a better, fast and more efficient product to make us more valuable to our customers and separate us from the alternatives.

The good news is we are in the process of developing a reporting and analytics tool. We will have a beta ready for testing in the next few weeks if you are interested in giving that a try, feel free to reach out to our support team.

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