--- description: Detaillierte Informationen über Sinch MessageMedia zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Sinch MessageMedia Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [SMS Marketing Tools](/directory/30842/sms-marketing/software) > [Sinch MessageMedia](/software/150203/messagemedia) # Sinch MessageMedia Canonical: https://www.capterra.com.de/software/150203/messagemedia Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/150203/messagemedia?page=2) > MessageMedia ist ein führender Anbieter von Unternehmens-SMS-Diensten und bietet eine starke, einheitliche Messaging-Plattform für mehr als 50.000 Kunden. > > Bewertung: **4.6/5** von 51 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Sinch MessageMedia? Die Software richtet sich an kleine bis globale Unternehmen, die einen einfach zu bedienenden und höchst zuverlässigen Dienst für die Kommunikation mit und die Einbeziehung von Interessengruppen benötigen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 51 Nutzerbewertungen | | Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.5/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.3/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Sinch ## Gewerblicher Kontext - **Startpreis**: 42,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Belgien, Kanada, Neuseeland, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Alarmfunktion / Benachrichtigungen - Anpassbare Vorlagen - Automatische Antworten - Berichterstattung / Analyse - Geplanter Nachrichtenversand - Kampagnenmanagement - Kontaktmanagement - MMS - Massen-SMS - Mobile Coupons - Multi-Channel-Kommunikation - Nachrichten-Personalisierung - SMS Marketing - Third-Party Integrations - Umfragenerstellung - Zielgruppen-Targeting - Zwei-Wege-Messaging ## Integrationen (23 insgesamt) - Act\! - ActiveCampaign - Adobe Campaign - Adobe Experience Manager - Aircall - AroFlo - BigCommerce - Bullhorn ATS & CRM - Covetrus Pulse - Epic - HubSpot CRM - Klaviyo - Mailchimp - Mailjet - NetSuite ... und 8 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - Telefon-Support - 24/7 Live-Support ## Category - [SMS Marketing Tools](https://www.capterra.com.de/directory/30842/sms-marketing/software) ## Ähnliche Kategorien - [SMS Marketing Tools](https://www.capterra.com.de/directory/30842/sms-marketing/software) - [SMS-Umfragetools](https://www.capterra.com.de/directory/32937/sms-survey/software) - [Mobile Marketing Software](https://www.capterra.com.de/directory/31308/mobile-marketing/software) - [Conversational Marketing Plattformen](https://www.capterra.com.de/directory/31562/conversational-marketing-platform/software) ## Alternativen 1. [SlickText](https://www.capterra.com.de/software/155430/slicktext-com) — 4.8/5 (268 reviews) 2. [EZ Texting](https://www.capterra.com.de/software/145848/ez-texting) — 4.4/5 (245 reviews) 3. [TextP2P](https://www.capterra.com.de/software/183310/text-p2p) — 5.0/5 (124 reviews) 4. [Textmagic](https://www.capterra.com.de/software/147342/textmagic) — 4.6/5 (260 reviews) 5. [TXT180](https://www.capterra.com.de/software/145844/txt180) — 4.7/5 (263 reviews) ## Nutzerbewertungen ### "Sinch: Messaging at its finest" — 5.0/5 > **Nicholas** | *4. Dezember 2025* | Personalbeschaffung & -besetzung | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Two‑way, conversational messaging — It’s not just one‑way blasts: you can have real conversations over text, support customers, respond to inquiries, and keep the history in a shared inbox — which is great for engagement and support > > **Nachteile**: For us, operating at scale or across regions, Sinch offers weak compliance, unsecure routing, — which matters if you’re sending sensitive or critical communications, wish it was better > > Overall there were a lot if good things we appreciate about Sinch messaging — multi channel, 2 way conversational, and automation were a few reasons why we liked it ----- ### "Exceptional customer service and product." — 5.0/5 > **Lori** | *15. August 2025* | Bau | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It is a very easy tool to communicate important information to our employees. The customer support is exceptional. When sending messages, I appreciate that I can view the message and send out a test before sending to review, never had that before. I like the features and that it allows us to create templates and insert our company logo or other images. It is also easy to manage and create new contacts. > > **Nachteile**: There is really nothing that I can think of. No bad experience and no issues implementing this either. > > It has been a great experience and highly recommend to other companies that are considering this product. I would choose this product over the other messaging service we had if I were new to this tool. ----- ### "Some pros and some cons." — 3.0/5 > **Ben** | *12. August 2025* | E-Learning | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: Clean interface, simple and it works. The customer support responds overnight and eventually gets the job done. > > **Nachteile**: One of the sub-accounts wasn't showing delivery status until we opened a support ticket, and asked for it to be escalated. It took a few days to get resolved. Not as many API/interface options as competitors. > > Overall, it's adequate - it has the basics and when it works, it works well. Support is responsive (overnight), but can take a few days to actually get things resolved. ----- ### "Happy Client" — 5.0/5 > **Maryanne** | *10. August 2025* | Immobilien | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: What I like most about Sinch MessageMedia is its user-friendly interface and the reliability of its messaging platform. It makes communicating with clients fast and efficient, and the automation features helped streamline our workflows. The support team is also responsive and helpful whenever we needed assistance. > > **Nachteile**: The template system setup in the SMS Messaging function as we still have to prepare the templates ahead of sending them and proof prepare them ahead of sending the messages > > As an Arrears Officer, Sinch MessageMedia has been an invaluable tool in streamlining our arrears management process. The platform’s ease of use and reliable SMS delivery have allowed me to communicate with Lot owners quickly and effectively, reducing delays in payment follow-ups and improving overall response rates. One of the standout benefits is the ability to automate reminders and personalize messages, which helps maintain a professional yet approachable tone. This has led to more timely payments and fewer escalations. The reporting and analytics features also provide clear visibility into message delivery and engagement, allowing us to track performance and refine our communication strategies. Sinch MessageMedia has significantly enhanced our operational efficiency, reduced manual workload, and supported better outcomes in arrears recovery. We highly recommend it to any property management team looking to improve their communication and arrears processes. ----- ### "Sinch is a Sinch\!" — 4.0/5 > **Karen** | *2. Oktober 2025* | Gastgewerbe | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Is easy to use - quite intuitive Helps me contact many people at once streamlines my communication on busy days I can be organised and schedule future messages > > **Nachteile**: I often think I have return messages when I don't' because the red notification dot stays on most of the day after receiving one reply. Also occasionally if I click into another tab when I'm halfway through a message the message I'm working on gets deleted - perhaps there coudl be a text box "are you sure you want to delete this message/leave this page" - before its actually deleted > > Love it - makes my day-to-day management so much easier and very organised and consistent. It is especially helpful when phone calls are just not possible especially with eh use of google translate embedded into the message system ----- Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/150203/messagemedia?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/150203/messagemedia) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten