--- description: Detaillierte Informationen über Sinch MessageMedia zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Sinch MessageMedia Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [SMS Marketing Tools](/directory/30842/sms-marketing/software) > [Sinch MessageMedia](/software/150203/messagemedia) # Sinch MessageMedia Canonical: https://www.capterra.com.de/software/150203/messagemedia Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/150203/messagemedia?page=2) > MessageMedia ist ein führender Anbieter von Unternehmens-SMS-Diensten und bietet eine starke, einheitliche Messaging-Plattform für mehr als 50.000 Kunden. > > Bewertung: **4.5/5** von 53 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Sinch MessageMedia? Die Software richtet sich an kleine bis globale Unternehmen, die einen einfach zu bedienenden und höchst zuverlässigen Dienst für die Kommunikation mit und die Einbeziehung von Interessengruppen benötigen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.5/5** | 53 Nutzerbewertungen | | Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.4/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.2/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Sinch ## Gewerblicher Kontext - **Startpreis**: 42,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Belgien, Kanada, Neuseeland, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Alarmfunktion / Benachrichtigungen - Anpassbare Vorlagen - Automatische Antworten - Berichterstattung / Analyse - Geplanter Nachrichtenversand - Kampagnenmanagement - Kontaktmanagement - MMS - Massen-SMS - Mobile Coupons - Multi-Channel-Kommunikation - Nachrichten-Personalisierung - SMS Marketing - Third-Party Integrations - Umfragenerstellung - Zielgruppen-Targeting - Zwei-Wege-Messaging ## Integrationen (23 insgesamt) - Act\! - ActiveCampaign - Adobe Campaign - Adobe Experience Manager - Aircall - AroFlo - BigCommerce - Bullhorn ATS & CRM - Covetrus Pulse - Epic - HubSpot CRM - Klaviyo - Mailchimp - Mailjet - NetSuite ... und 8 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - Telefon-Support - 24/7 Live-Support ## Category - [SMS Marketing Tools](https://www.capterra.com.de/directory/30842/sms-marketing/software) ## Ähnliche Kategorien - [SMS Marketing Tools](https://www.capterra.com.de/directory/30842/sms-marketing/software) - [SMS-Umfragetools](https://www.capterra.com.de/directory/32937/sms-survey/software) - [Mobile Marketing Software](https://www.capterra.com.de/directory/31308/mobile-marketing/software) - [Conversational Marketing Plattformen](https://www.capterra.com.de/directory/31562/conversational-marketing-platform/software) ## Alternativen 1. [SlickText](https://www.capterra.com.de/software/155430/slicktext-com) — 4.8/5 (268 reviews) 2. [EZ Texting](https://www.capterra.com.de/software/145848/ez-texting) — 4.5/5 (273 reviews) 3. [TextP2P](https://www.capterra.com.de/software/183310/text-p2p) — 5.0/5 (125 reviews) 4. [Clearstream](https://www.capterra.com.de/software/158103/clearstream) — 4.8/5 (679 reviews) 5. [Textmagic](https://www.capterra.com.de/software/147342/textmagic) — 4.6/5 (260 reviews) ## Nutzerbewertungen ### "Sinch: Messaging at its finest" — 5.0/5 > **Nicholas** | *4. Dezember 2025* | Personalbeschaffung & -besetzung | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Two‑way, conversational messaging — It’s not just one‑way blasts: you can have real conversations over text, support customers, respond to inquiries, and keep the history in a shared inbox — which is great for engagement and support > > **Nachteile**: For us, operating at scale or across regions, Sinch offers weak compliance, unsecure routing, — which matters if you’re sending sensitive or critical communications, wish it was better > > Overall there were a lot if good things we appreciate about Sinch messaging — multi channel, 2 way conversational, and automation were a few reasons why we liked it ----- ### "Exceptional customer service and product." — 5.0/5 > **Lori** | *15. August 2025* | Bau | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It is a very easy tool to communicate important information to our employees. The customer support is exceptional. When sending messages, I appreciate that I can view the message and send out a test before sending to review, never had that before. I like the features and that it allows us to create templates and insert our company logo or other images. It is also easy to manage and create new contacts. > > **Nachteile**: There is really nothing that I can think of. No bad experience and no issues implementing this either. > > It has been a great experience and highly recommend to other companies that are considering this product. I would choose this product over the other messaging service we had if I were new to this tool. ----- ### "Bad technical support" — 1.0/5 > **Arthur** | *22. April 2026* | Bildungsmanagement | Empfehlungsbewertung: 1.0/10 > > **Vorteile**: At first glance, the integration seems solid and ambitious. The interface is user-friendly, and \[sensitive content hidden\], our account manager, is also very pleasant to work with. > > **Nachteile**: Very disappointing experience with this service on Zoho CRM. For several weeks, we encountered a critical issue that resulted in duplicate SMS messages being sent, causing significant and unnecessary costs on our side. Despite opening multiple support tickets and clearly explaining the situation, we did not receive any meaningful help or resolution from their team. There was no proactive investigation, no clear communication, and no accountability. In the end, we had to investigate the issue ourselves and identified that it was caused by an automatically generated workflow (created by their integration in Zoho CRM) that was incorrectly configured and resending messages even when they had already been successfully delivered. This is a fundamental flaw that should have been caught and resolved by their support team. To make matters worse, after updating the app, we lost access to the workflow history, meaning we no longer have formal proof—something their team should have helped us secure earlier given the ongoing issue. This situation has caused us financial damage amounting to several thousand euros. As of today, we are still waiting for a proper response, a refund for the duplicated messages, and accountability from their side. Overall, this reflects a serious lack of support, reliability, and professionalism. I cannot recommend this service. ----- ### "Generally positive" — 4.0/5 > **Mark** | *7. Mai 2026* | Luft- & Raumfahrt | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: Large scale business with global reach and deep resources both within product and support network. Focus on Text messaging which is required. > > **Nachteile**: Because it is a global business it doesn't feel like SME customers and the local touch is a priority or focus. > > Generally positive, however the pricing model is not as flexible or attractive for smaller businesses. Aimed at larger markets. ----- ### "Happy Client" — 5.0/5 > **Maryanne** | *10. August 2025* | Immobilien | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: What I like most about Sinch MessageMedia is its user-friendly interface and the reliability of its messaging platform. It makes communicating with clients fast and efficient, and the automation features helped streamline our workflows. The support team is also responsive and helpful whenever we needed assistance. > > **Nachteile**: The template system setup in the SMS Messaging function as we still have to prepare the templates ahead of sending them and proof prepare them ahead of sending the messages > > As an Arrears Officer, Sinch MessageMedia has been an invaluable tool in streamlining our arrears management process. The platform’s ease of use and reliable SMS delivery have allowed me to communicate with Lot owners quickly and effectively, reducing delays in payment follow-ups and improving overall response rates. One of the standout benefits is the ability to automate reminders and personalize messages, which helps maintain a professional yet approachable tone. This has led to more timely payments and fewer escalations. The reporting and analytics features also provide clear visibility into message delivery and engagement, allowing us to track performance and refine our communication strategies. Sinch MessageMedia has significantly enhanced our operational efficiency, reduced manual workload, and supported better outcomes in arrears recovery. We highly recommend it to any property management team looking to improve their communication and arrears processes. ----- Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/150203/messagemedia?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/150203/messagemedia) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten