Rallybound

Rallybound

von Rallybound

Wer verwendet Rallybound?

The Rallybound fundraising platform is built for nonprofits of all sizes, and supports fundraising events of any size, from local walk-a-thons to global fundraising campaigns.

Was ist Rallybound?

Rallybound gives nonprofits a modern digital fundraising platform that is clean, fresh, powerful and easy to use. With Rallybound's unique peer-to-peer fundraising solutions, supporters of nonprofits can customize their own personal fundraising pages, where they can raise money from friends and family. Rallybound's digital fundraising software includes event management tools to keep nonprofit events organized and participants fundraising!

Rallybound – Details

Rallybound

https://rallybound.com/

Gegründet 2012

Rallybound – Preisübersicht

Rallybound ist verfügbar ab 1.500,00 $. Rallybound bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für Rallybound findest du unten.

Startpreis

1.500,00 $

Preisinformationen

Annual license, which includes support.

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

Rallybound Funktionen

Fundraising-Software (Spendensoftware)
Absolventen-Management
Auktions-Management
CRM
Freiwilligen-Management
Kampagnenmanagement
Mitgliedschaft-Management
Mobiles Spenden
Pfand-Management
Spendenmanagement
Spender-Management
Spendersuche
Subventions-Management
Tracking von Beiträgen
Veranstaltungsmanagement
Wiederkehrende Spenden
Zahlungsabwicklung
Ausschuss-Management
Buchhaltung
Freiwilligen-Management
Fundraising-Management
Gebühren-Management
Mitglieder-Datenbank
Mitgliedschaft-Management
Social-Media-Management
Spender-Management
Veranstaltungsmanagement
Belegmanagement
Kampagnenmanagement
Mobiles Spenden
Online-Spenden
Pfand-Management
Spenden-Tracking
Spendenmanagement
Spender-Management
Veranstaltungsmanagement
Wiederkehrende Spenden
Zahlungsabwicklung

Rallybound – Nutzerbewertungen

Zeigt 5 von 10 Nutzerbewertungen

Gesamt
4.2/5
Benutzerfreundlichkeit
4/5
Kundenservice
4/5
Funktionen
3.8/5
Preis-Leistungs-Verhältnis
3.7/5
Michael V.
Director of Development
Non-Profit-Organisation Management, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 9.3.2017

"A go-to for peer to peer"

Kommentare: Rallybound provided a great tool for our signature peer to peer event, as well as donation pages for our agencies. They continuously make improvements and move the platform forward. Great price for services provided.

Antwort des Softwareanbieters

von RallyBound an 15.3.2017

Thank you Michael for being a great RallyBound customer and best of luck on your fundraising this year!

  • Quelle des Nutzers 
  • Bewertet am 9.3.2017
Kay S.
Volunteer and Fundraising Consultant
Non-Profit-Organisation Management, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    2/5
  • Kundenbetreuung
    1/5
  • Preis-Leistungs-Verhältnis
    2/5
  • Wahrscheinlichkeit der Weiterempfehlung
    4/10
  • Quelle des Nutzers 
  • Bewertet am 16.2.2017

"Issues w/ functions - only 1 customer svc person- not fully responsive unless you pay xtra"

Kommentare: When evaluating different walkathon platforms, we created a detailed matrix with all the important features and supports that were important to my son's school. The salesperson assured us the site was responsive (I didn't realize that didn't mean FULLY responsive, so we can make it a tiny bit smaller and it responds, but on a mobile device it's like looking through a microscope). While lack of accessible customer service is the most concerning issue, many problems surface when you have a live event in addition to the virtual event. Particularly when it comes to registration fees, this platform is not set up correctly for that. They count registration fees as DONATIONS, but they are not tax deductible, and there is no separate type transaction for registration fees. You can't enter any registration fees manually because the platform is really not set up for events that charge registration. The On-Site user interface is extremely limited and we had to use computers and go to the regular site for most people checking in. We found a serious issue with the platform when merging duplicate records (the system "lost" registration fees), and the cust svc person just didn't understand what we were talking about. Our most critical need was customer service. Rallybound has ONE PERSON answering all customer service emails, and they don't allow phone calls. As we were hitting some hurdles setting up for our second annual walkathon on their platform, we were not getting the support needed from the customer service person and we emailed the executives. We did get connected to a new Customer Success Manager who ultimately told us she'd refund our money for year 3 and suggested we use another platform. We just completed our second year of a three year contract, and after I sent a detailed note with many observations and issues we had asking for help, they suggested we stop using their platform and they could refund the rest of our contract. If you can't afford to pay to customize the platform for features that aren't included, should be included in the base platform like responsiveness) you might think about looking at other platforms.

Vorteile: Look of the website, team function.

Nachteile: Very confusing admin side. Lack of customer support.

Antwort des Softwareanbieters

von RallyBound an 15.3.2017

Thank you for your feedback. We take it very seriously and are always looking to add more value to our customers.

We have strived to design our system so that all transactions are clearly distinguishable, regardless of whether it is a registration fee or a donation via a mobile app, or any other form of giving we support. Nonprofits of all sizes use our system in creative and effective ways, but there are some intricate outliers which we always consider for product improvements.

Our goal is to continually enhance our clients' experience with us. We recently increased the size of the tech support and customer service teams. We are also adding office hours, webinars and online chat to supplement our email and phone support.

We take great pride in our responsiveness, but fully recognize there is always room for improvement. We appreciate your feedback and look forward to making your experience better.

  • Quelle des Nutzers 
  • Bewertet am 16.2.2017
Sam K.
Director of Communications
Non-Profit-Organisation Management, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 10.6.2016

"RallyBound is a solid, easy to use platform"

Kommentare: We're fairly new clients and our P2P events have only just started up using RallyBound for the first time, but International China Concern's experience so far has been terrific. The onboarding with their business development team was smooth, answering our many questions well and having patience as we came to our decision. The implementation team went above and beyond to accommodate our multi-currency, multi-country needs, including changing a significant part of the registration process. And the ongoing support since our launch has been timely and efficient. All of this was such a change from our previous vendor where our organization was almost too small to be cared for well.

Vorteile: Both the front end and back end tools are simple and easy to use. Creating events is a simple thing to do. The reporting is comprehensive. Setting up integrations with payment processors and bulk email services was so fast and smooth.

Nachteile: We wish there were some more master controls, such as back-end users and email autoresponders. We also wish the connections with more old school payment processors was as smooth as those with Stripe or WePay, but that probably has more to do with the processors than with RallyBound's ability to work with them.

Antwort des Softwareanbieters

von RallyBound an 14.6.2016

Thank you so much Sam for the kind review! It's been our pleasure to help ICC! Regarding the back-end controls, we will be launching a new master admin interface soon, which provides multi-campaign controls in one single interface. For payment processors, yes, they all have their own different setups, and we do our best to make them as smooth as possible within the processor's specific constraints.

  • Quelle des Nutzers 
  • Bewertet am 10.6.2016
Nick C.
Sr. Director of IT
Bürgerliche & soziale Einrichtungen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    1/5
  • Benutzerfreundlichkeit
    1/5
  • Eigenschaften & Funktionalitäten
    1/5
  • Kundenbetreuung
    1/5
  • Preis-Leistungs-Verhältnis
    1/5
  • Wahrscheinlichkeit der Weiterempfehlung
    0/10
  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 19.2.2020

"Disappointed"

Kommentare: Not good. Avoid if possible.

Vorteile: Initially we liked the perceived ability to fully customize their platform. But when you get down to it, they'll charge you for those customizations, and it's more limited than you think. We loved the fact that they have an API, but it's slow and barely usable in real world implementations. They **promised** recurring donations through Stripe, but never delivered. Now they are pushing their own CC processor, and penalizing customers if you don't convert. Contact me and I'll be happy to explain in detail.

Nachteile: Both Support and Customer Service will give you the runaround for months. Until you are up for renewal, of course. Then they will be on the phone with you, promise the world, but ultimately deliver on nothing. It's not a flexible solution, and requires a lot of administration. They also added additional fees to our contract two weeks before renewal.

  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 19.2.2020
Verifizierter Rezensent
Database Manager
Non-Profit-Organisation Management, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    7/10
  • Quelle des Nutzers 
  • Bewertet am 2.5.2019

"A decent mid-level fundraising tool"

Vorteile: Customer service, ease of adaptability, Salesforce syncing.

Nachteile: Rather limited feature set. There is virtually no event management functionality. Some of the backend configurations are extremely complicated, which can lead to big mistakes.

  • Quelle des Nutzers 
  • Bewertet am 2.5.2019