The Report Management System

The Report Management System

von THERMS

Wer verwendet The Report Management System?

- Private security guard & patrol - Contract security guard services - In-house security departments

Was ist The Report Management System?

THERMS is a web and mobile private security guard and patrol app that allows security organizations to stay in contact, document and report work/activity and publish security and post-order information.

Here are some of the features offered in the software: Assignments, Client Login Portal, Chat, Bulletin Board, Dispatch, License & Permit Tracking, Location Post Orders/BOLOS/Tasks/Contacts/In-Out Log/Maps/Pass Down, Person/Property/Vehicle Records, Regional Offices, GPS tracking and more

The Report Management System – Details

THERMS

http://www.therms.io/

Gegründet 2012

The Report Management System – Preisübersicht

The Report Management System ist verfügbar ab 25,00 $/Monat. The Report Management System bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für The Report Management System findest du unten.

Startpreis

25,00 $/Monat

Preisinformationen

Tiered pricing based on company size

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Installiert - Mac

Cloud, SaaS, Web

Installiert - Windows

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

The Report Management System Funktionen

Objektschutz Software
Datensammlung
Ermittlungsmanagement
Kontrollpunkt-Tracking
Kundenmanagement
Mehrfache Alarm-Warteschlangen
Störfallmanagement
Veranstaltungsmanagement

The Report Management System – Nutzerbewertungen

Zeigt 5 von 20 Nutzerbewertungen

Gesamt
4.6/5
Benutzerfreundlichkeit
4.6/5
Kundenservice
4.8/5
Funktionen
4.5/5
Preis-Leistungs-Verhältnis
4.9/5

Best value for the cost

Bewertet am 13.2.2020
Jeremy C.
Operations Manager
Sicherheit & Untersuchungen, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Tour management and incident reporting

Vorteile: Therms is highly customizable and can be tailored to fit just about any situation. The development team is always open to requests/suggestions

Nachteile: Could use a little more direction is creating custom reports

Great Customer Service and love the organization & features

Bewertet am 12.2.2020
Melissa G.
Operations Manager
Sicherheit & Untersuchungen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It's been a great tool for our company. I love that it files all reports in with the clients and the composer. I love the updated web platform, huge improvement! This has been a great addition to the services we provide our clients as well. They love receiving daily updates from the officers working their properties. I've already recommended it to a couple security companies we've worked with and will continue to do so.

Vorteile: I love the new GPS stamp on report entries. It allows me to know with confidence that our officers are onsite doing their patrols.

Nachteile: I don't love that it's only a web based platform at this point, but I know that's about to change :)

Antwort des Softwareanbieters

von THERMS an 13.2.2020

Hey Melissa,
I'm glad we're making improvements that you're happy with! We'll be rolling out the iOS and Android app store apps in the next few months!

The Best Report Writing System on the Market

Bewertet am 13.2.2020
John C.
Owner
Sicherheit & Untersuchungen, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Really great customer service from the [SENSITIVE CONTENT HIDDEN]. Setup only took ten minutes. Very user-friendly for both admins and end-users. After trying most of the security management systems out there this is the best.

Vorteile: Modern and easy to understand user interface. Quick and easy setup. Exactly what security officers need to do their job and nothing more.

Nachteile: Limited features. I would like to see scheduling and live GPS tracking but not a deal-breaker.

My Review on Therms

Bewertet am 12.2.2020
Michele B.
Director of Operations
Sicherheit & Untersuchungen, 201-500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
3/5
Gesamt
5/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It's to early to tell yet to answer this question

Vorteile: It is easy to use of security officers and administrators

Nachteile: That the officers themselves can see and change other officers reports, change the time of the report and it still has the option to have their reports reviewed instead of just completing it. If you turn your phone sideways for pictures it will delete the report you started, also it kills your battery really fast because it is not an app on your phone and you have go to the internet to access the program. The officers can do these changes and see things they shouldn't accountability it not there.

Antwort des Softwareanbieters

von THERMS an 13.2.2020

Hi Michele,
I'm glad your team finds the app easy to use and understand. I wanted to note that the "Cons" you mention are misconfigurations in your account and these can be changed to better suit your organizations needs. Feel free to reach out to our support to help you get your account settings configured how you need them :-)

Extremely streamlined and efficient

Bewertet am 26.2.2018
Ronald R.
CEO/PPO
Sicherheit & Untersuchungen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Streamlined efficient and effective communications between my clients and staff.

Vorteile: In security, there is a vast amount of information to keep track of for a single client. Now multiply all that information for a single client by 10, or 30, or 60! THERMS drastically reduces the time to track and organize client information while simultaneously letting you share it with anyone in your company that needs to be shared with. Another major benefit of this software is the ease of sending daily reports or information to clients. THERMS will also store the reports in the event previous reports need to be reviewed or submitted.

Nachteile: Really hard to say if there are any Cons to this software. Maybe the learning curve could be a little less steep but there is a lot of resources to help teach people the ins and outs of the software.