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Was ist MyTime?
MyTime Scheduler ist ein leistungsfähiges Business-Management-Tool, das Online-Planung, Kundenhistorie (CRM), automatisiertes Marketing, Point-of-Sale und vieles mehr umfasst. MyTime erfreut sich rasch wachsender Beliebtheit bei lokalen Geschäftsinhabern, die die Verwaltungszeit verkürzen, die Betriebsabläufe vereinfachen und den Umsatz steigern möchten. Mit MyTime kannst du Kunden ganz einfach anwerben, planen, binden und durch den Zahlungsvorgang führen.
Wer verwendet MyTime?
MyTime ist bei über 100 verschiedenen Arten lokaler Dienstleistungsunternehmen wie Salons, Spas, Massagetherapeuten, Haustierpflegern, Autohändlern, Hauswirtschaftlern und vielen anderen beliebt.
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MyTime
Weitere gute Alternativen zu MyTime
Bewertungen über MyTime
In Betracht gezogene Alternativen:
The Best Salon Software Ever!
Kommentare: The porting over of our data was quick and seamless and we have 99% of what we need. It made our lives so much easier.
Vorteile:
Very user-friendly! We can text clients, send scheduled and automated emails. Collect reviews, etc. Love the simple interface.
Nachteile:
Time stamps on notes, tracking of packages more easily and extension of expiration dates
In Betracht gezogene Alternativen:
Meets Our Needs But Pricey
Kommentare: Overall mostly happy we made the switch, but wish it wasn't so expensive and wish some bugs would be addressed.
Vorteile:
It's pretty intuitive, relatively easy to setup, and does the job. I really like the two-way texting features.
Nachteile:
I think it is expensive compared to other options and the pricing structure feels very nickel and dime. I think there are certain options that could be included in the base price without charging more. For example, to use online payment collection requires use of the full point-of-sale, which is unnecessary for my business. Also, the basic reminder emails & texts should be editable without having to subscribe to the full marketing suite. It's a bit buggy in various workflows, like toggling between locations, the calendar does not refresh correctly. I also wish there was more customization available to display various fields during the appointment creation process, rather than having to dive into the Client or the Pet record.
In Betracht gezogene Alternativen:
Company does not honor agreements, zero intengrity.
Kommentare: If you own a multi location chain or franchise in the salon vertical, stay away. It is far from ready for an owner that has developed a multi location business. If you want to spend an enormous amount of time trying to fix the glaring issues with this software then by all means.
Vorteile:
Customer facing is decent. Company stated they had a strong relationship with Google re Google booking. Not at all the case. Google has recommended several times that we stop using MyTime. CC processing via Tsys has been decent but that is not a result of MyTime it is a function of the processor.
Nachteile:
[SENSITIVE CONTENT] is horrible. Support is spotty at best. No accountability. Very expensive. No failover in the event of www outage.
Love this company!
Kommentare: I've been with MyTime for about a month now and have been thoroughly impressed with this company. Their customer service is phenomenal! They have a quick link to send feedback on the app/software that makes it easy to either report an issue or suggest a feature. I've submitted several ideas and had a couple of glitches and have been pleasantly surprised to either receive a response by email or even a telephone call! MyTime has literally called me four or five times to discuss either my ideas or understand a small issue I'm experiencing. Who does that anymore?! I love it! I have direct phone numbers and email address to real people who answer the phone. Awesome. I could go on forever about the customer service but I actually love the software and app as well! App: We have tried several different scheduling software options only to find that none of them could form to what we need for our home based business or they didn't have a mobile app to use on the go. We own an on the go business with no store front so 100% of our customer interaction is in their homes or through technology. With the app we can schedule appointments and input client information, call and message clients and check out analytic info. The software adds that much more to the software possibility. You can customize automatic, and professional looking emails/text messages to be sent as reminders or thank yous. You can ask for reviews automatically. You can check on the customers profile to see what type of communication they've received through the app. You can also schedule employees and easily manage their time. I don't know a lot about how this works, but each time you schedule on MyTime it helps with SEO. They do stuff to help you show up better in the search engine...I don't know all the details but it sounded really good for small business trying to get their names out there :) There's plenty more that can be said, but just experience it for yourself. You wont be disappointed!
Vorteile:
User friendly. App runs pretty quickly for scheduling. Reschedule button, quick call and mapping at the touch of a button. Message customers from app. Exceptional customer service.
Nachteile:
I would love a widget to see my calendar at a glance (they said they are in the process of creating this) and It would be awesome to color coordinate appointments by type and color coordinate blocked out time.
A hairstylist on Mytime
Kommentare:
We originally chose Mytime because our clients were looking for a more modern and easier way to book their appointments. For a long time we were a standard Paper Booking system.
Our clients LOVE being able to book online at their own ease. Many don't have the time to call during business hours, and they love being able to book at 10PM if necessary. We have greatly enjoyed their system's convenience and our clients have too!
Vorteile:
I love the ease of booking appointments from an app. Also, Mytime links to my other accounts like Facebook and Google, connecting my ratings and comments from other places. Also when connecting multiple forums it allows me to add "book now" buttons with automatic links back to Mytime.
Nachteile:
There are often odd bugs in the app. At random times it will not allow me to block off my schedule or it wont let me switch profiles from personal to business. Managing the App/profile can be a lengthy process to learn, but once you have each process memorized it is very convenient to have.
