Whova

Kommentare: The WHOVA app provided a wonderful user experience for our delegates. It made it easy for our delegates to connect with other attendees and speakers, share contact information, and be informed about all the event logistics and details. As the organizer of the event, the app had the perfect combination of "ready-made" options with the ability to customize and personalize. I found it extremely intuitive to use. When I did have a question, the online customer service was amazing. Overall the WHOVA app was a great value and contributed to the success of our event.

Vorteile: Easy to use-ready made templates made it easy to customize and upload information.
Exceptional Customer Service-online chat was prompt and very helpful

Kommentare: This app was good to have to help me interact with others at the Convention, too bad one it over its over. I wasn't able to access the information like photos after the conference had been over for a while.

Vorteile: I found this software very helpful in keeping up the events at the Phi Theta Kapp National Convention. There were thousands of people and so many events it was overwhelming at times. I liked how the software helps you meet others at the convention, displays photos of events and there is ecen a messaging feature.

Nachteile: The only drawback I had using this software was trying to find an log onto the PTK Convention in the first place. It has been a year so maybe that issue was fixed. You had to wait and get a code to join the Convention, maybe PTK could have sent the code with the confirmation emails or something.

Kommentare: I loved being able to see who was at the conference, what kinds of topics people were discussing, what connections were being made, etc. It was also helpful to see what was happening pre-conference. I'm sure I'll use it again at conferences in the future.

Vorteile: It was great to have a social media platform dedicated to the specific conference I attended. I also loved that I could see who was at the conference and where they worked.

Nachteile: The community portion of the app started to get really full, which made it harder to find what I was looking for. Maybe if that was organized by topics, or if the posts that had new comments were always at the top. Being in alumni relations, it would have been AWESOME if I could search attendees by where they went to school.

Vorteile: I like being able to post updates to the conference program during the conference itself. Using Whova means we don't have to produce printed copies of the program. Whova also allows users to engage with each other - posting messages, planning get-togethers, posting photos, etc.
I heard that it will allow registration/check-in to be managed with Whova now, but I couldn't find that feature. I would be thrilled if it will handle registration/check-in.

Nachteile: It seems the price increased this year. But if we can use it for registration/check-in it would be well worth it.

Kommentare: My main issue with Whova has nothing to do with the functionality, and everything to do with the customer service. As part of a conference planning team, we used Whova, and without any prior notification, they published our app and sent an email to all of course conference attendees to join. (Thankfully, we were as our final stages of testing, so it was fine.) However, in addition to the lack of communication, when we brought this up, we asked to disable all future email communication (as our conference team had our own communication schedule) and provide a list of communication so that, at the very least, we would know what is moving forward, They apologized, offered to disable functions, and yes, two hours later, Whova's team had sent another email, spamming our participants to create their profiles. If you are looking for conference platforms, do NOT use this one. I'd suggest using Guidebook or other avenues. The hassle of going back and forth, only to be blindsided again, by the very same problem, is frustrating, unprofessional, and poor customer service,

Vorteile: The functionality of uploading the event was easy to use, and from the user side, the app was easy to navigate to move between the schedule, information about specific programs, and more details about speakers.

Nachteile: The app came with built-in conversation starters that, as conference organizers, we had to delete. Other than that, the software was good.