Mention

"Great for social media monitoring and measuring social sentiment"

Kommentare: It helped monitor competitor mentions, my brand's mentions and most importantly it helped gauge how people felt about my brand, whether positive, negative or neutral.

Vorteile: I originally signed up for mention to measure the social sentiment of one of the brands I managed. My first choice was Hootsuite but the form wasn't loading so I decided to try Mention. Best decision I ever made! After signing up and setting up keywords to measure, alerts and dashboards, I forgot about Mention because it wasn't giving me info on past activity, I got an email from Account Executive at Mention and we scheduled a 15 minutes call to walk me through mention and answer my questions. The call helped me understand how to use mention, It also explained why the social sentiment dashboard wasn't showing much info. Mention doesn't show past data only data from when the account is set up.
I liked the email alerts on competitors social media mentions, I wanted to know who was mentioning my competitors and why, and if they were journalists, I could use Hunter and Clearbit to get their emails so I could send them a pitch.
I think the pros of Mention are: Good support from the Mention team, simple interface that is easy to use and resources such as webinars to make the most of the software, email alerts on competitors mention on social media, blogs, forums etc. And of course the simple social sentiment dashboard.

Nachteile: The brand I used Mention on was a small brand with little activity, and most social media interactions were in the past after we ran a campaign. Which didn't help much because Mention only showed data collected after setting up. I wish I could get sentiment from past activity so I can measure how my brand was viewed then and now.

"Mention gets all the mentions"

Kommentare: Back in the day, we’d monitor news with Google Alerts which was obviously a terrible idea. Mention picks up stuff lightning fast and it’s incredibly affordable if you're on a budget and looking to get in to more serious media monitoring. I can’t recommend Mention enough as a user-friendly, cost-effective, thorough solution. It also offers more advanced options for when your budget or need increases.

Vorteile: It’s a cost-effective, in-depth monitoring solution.

Nachteile: I wish more features were available to base plans, even on an a la carte basis.

"Great for easily tracking mentions"

Kommentare: Great experience overall that allows me to easily react to mentions.

Vorteile: Makes it easy and fast to track mentions and react to them in a timely manner. You can even sign up for timely email notifications.

Nachteile: Could be a slicker design, especially in their email notifications, with easier to follow mention type categories within that.

"Metion monitors social media so you don't have to."

Kommentare: Not much that I can't get from others . Over time Mention has lost its luster and is easily replaced by other tools.

Vorteile: Mention is easy to set up, and provides reporting on what's going on in social media based on what you want it to track.

Nachteile: Mention is constantly asking me to log in again and validate my accounts with services like LinkedIn. This is troubling as it impacts timely deliver, and is more of an interruption than a benefit. It's like LinkedIn or Facebook don't trust them.

"Great to monitor your brand"

Vorteile: I like a lot the fact you can easily monitor everything about your brand on social medias, web sites, ...
And also easily filter out what you don't want (the noise).
For example, I'm not interested in the job offers related to my software. Excluding a website or a given term from the alerts is super easy and efficient.

Nachteile: Nothing really. The website and its mobile version are easy to use. The email I'm getting every day is perfect.