Wer nutzt diese Software?
Dieses Produkt richtet sich an diejenigen, die Fern-/Digital-Tech-Support bieten, einschließlich: – Systemintegratoren – Installateuren der Hausautomation – Hardware-Herstellern – Helpdesks – Dienstleistern
Durchschnittliche Bewertung26 Bewertungen
- Gesamt 5 / 5
- Benutzerfreundlichkeit 5 / 5
- Kundenservice 5 / 5
- Funktionen 5 / 5
- Preis-Leistungs-Verhältnis 5 / 5
- Kostenlose Version Ja
- Kostenlose Testversion Ja, Kostenlose Testversion
Cloud, SaaS, Web
Installiert - Windows
Mobile - iOS Native
Mobile - Android Native
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2015
Über Domotz Pro
Mit Domotz Pro, der preisgekrönten Netzwerküberwachungs- und Managementlösung, kannst du jedes IP-fähige Gerät unabhängig von der jeweiligen Marke überwachen und verwalten. Mit Domotz können Serviceanbieter Probleme proaktiv erkennen und verhindern, die Produktivität steigern, effizienter arbeiten und ein beispielloses Kundenerlebnis bieten. Mache Fernüberwachung und -verwaltung zu einem integralen Bestandteil deiner Servicestrategie, um Zeit und Geld zu sparen, deinen Gewinn zu steigern und einen hervorragenden Kundenservice zu bieten.
Domotz Pro Funktionen
- Compliance Management
- Überwachung der Benutzeraktivität
- Abrechnung & Rechnungsstellung
- Überwachung ferngesteuerter Systeme
- Fehlerbehebung bei Bandbreitenproblemen
- Historische Revision
- Mobile Netzwerk-Fehlerbehebung
- Warnungen / Eskalation
Die hilfreichsten Reviews für Domotz Pro
Bewertet am 16.4.2019
There is no better option anywhere near this price point
Kommentare: Domotz gives us the ability to monitor remote locations without the expense of needing a tech onsite. When considering the price-point of this software, I can install as many agents as I need without worrying about huge bills that will show up later. Something else that needs mentioning, the customer support is absolutely amazing. I have dealt with enterprise level support throughout all areas of the industry and Domotz really does put all those big guys in a corner. The response time and attention to customer's needs could not be better.
Vorteile: The client is extremely easy to setup and light weight. The auto-detection has to be about the fastest on the market. Many times I get an alert for a new device on the network before I even realize it has pulled an IP. No matter which level you subscribe to, you would be hard pressed to match this feature set with anything else on the market, and, even if you could, it would not look as nice nor function as well. This platform just flat-out works, and it works very well. Almost everyday I stumble across a feature that I didn't even know existed.
Nachteile: My only issue, and this may sound ridiculous to many, but, I am somewhat old school; and it often takes me longer than it should to figure out the newer, cleaner software that just did not exist 10 years ago. This is more than likely a personal problem, not an issue with the platform.
Bewertet am 12.7.2019
Excellent "now" network monitoring tool
Kommentare: I use the box in high value private assets where there is no IT support onsite, this allows me to see and access what is going on. I think it is value for what you get, and happily pay a little more if the IT network monitoring would be more comprehensive and collected data more accessible.
Vorteile: It's a simple unit (I only use the "Box" version), that you can in matter of minutes setup and integrate into the network. It collects detailed data and depending on the device has very integrated management features. Their customer support is fast and thorough, bending over backwards where they can.
Nachteile: It's a now product, I like to look at the (recent) history and see if there are trouble patterns, it is hard to extract this from the interface. It also misses (standard, for me) features like network topology. Their "Fingbox" product at this time gives a better monthly report that the pro version. Currently I use another software tool to fullfill these extra features and end up paying double, money that I would pay on Domotz instead!
Bewertet am 1.7.2019
Great for SMB
I have 4 small shops, each one with 1 our 2 computers, router with 2 WANs, VoIP phones Camera and Alarm.
All shops are connected via VPN to a server in our office and to a cloud server with our sales and accounting system.
All equipment and sub-networks are monitered from ou Synology server with Domotz installed.
Scalable, even for not so small businesses
Great and quick support
Nachteile: Limitation for sub-net monitoring (0 in lite plan, 3 in advanced plan, 8 in Premium).
Bewertet am 15.4.2019
Changing Landscape of Remote Support
Kommentare: We are solving many issues every day through the use of Domotz. When we do have an issue with anything within the Domotz environment reaching out to their tech support gets us a resolution very quickly, i would guess around 15-20 mins. They have been a great company to partner with!
Vorteile: Domotz has enabled me to be proactive in supporting clients. The notifications let me know when a device drops from the network. I can then open the remote app from anywhere, and see if it is something i can fix remotely. Typically devices lock up and need a power cycle. Domotz has support for PDUs like the Wattbox, Luxul, and BlueBolt which make fixing a potential issue a snap!
Nachteile: I don't have any issues with the software. the "issue" is once you see what it can do you want more. So constantly asking Domotz if it would be possible to build in XYZ.
Bewertet am 12.10.2018
Perfect, essential for every IT administrator
An indispensable program for administrators or IT technicians,
keeps track of all the company network products in order.
It allows in advance to intervene by the customer in case of failures,
the app is easy and intuitive, allows you to have alerts of what happens in the network in real time!
Forwarding have recently opened to third-party developers this means the possibility of integrating or having many innovations in terms of integration, from the asset software to the hw asset, I am confident that these indispensable functions will soon arrive!
It was a long time since I was looking for a similar product
Nachteile: I have not seen any obvious defects, the only improvement I can recommend, to lighten up the old-style PC graphics