Iris Works

Iris Works

von Iris Works

Wer verwendet Iris Works?

Our program is catered towards portrait photographers, wedding photographers, and artists.

Was ist Iris Works?

Offers photographers a simple & intuitive solution to their client & studio management needs. Online booking & scheduling, automated workflows, invoicing, contracts, and more. Iris Works is the studio management system made for the artist. After only a few hours of setting up your studio, you're ready to begin streamlining your business.

Iris Works – Details

Iris Works

http://www.iris-works.com

Gegründet 2015

Iris Works – Kostenübersicht

Iris Works bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Iris Works ist ab 25,00 $/Monat verfügbar.

Startpreis

25,00 $/Monat

Preisinformationen

Our basic pricing is $25/month or $270/year. Online booking available

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

Iris Works Funktionen

Fotostudio-Software
Abrechnung & Rechnungsstellung
Angebotsmanagement
Auftragsmanagement
Kundenmanagement
Marketing-Management
Projektmanagement
Terminplanung
Veranstaltungsmanagement
Vertragsmanagement

Iris Works – Nutzerbewertungen

Zeigt 5 von 231 Nutzerbewertungen

Gesamt
4,6/5
Benutzerfreundlichkeit
4,5/5
Kundenservice
4,8/5
Funktionen
4,2/5
Preis-Leistungs-Verhältnis
4,5/5
Deirdre L.
Owner/Photographer
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 18.5.2018

"I love using Iris. I shopped around at Imaging USA and tried a few different ones out, but Iris won."

Kommentare: Way more streamlined studio management! Invoicing capability, scheduling, client forms, contracts, etc. Too many to remember.

Vorteile: It's ease of use. It is incredibly user friendly. I love that I can have client leads automatically entered into my client data base. It saves so much time. I love that they are always updating it and trying to improve it and make it even more amazing than it already is. Their customer support is also very good.

Nachteile: I wish that I could do partial payment options on invoices; that way I don't have to do a new invoice for payment plans, and could just send out a reminder email or something. I also wish they would have an app; I don't know why, but I feel like apps are easier to work with than websites on my phone or tablet, even though it is a responsive website.

  • Quelle des Nutzers 
  • Bewertet am 18.5.2018
Melissa A.
Owner
Fotografie, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 18.5.2018

"Exceptional customer service. There are a few things I would improve on. "

Kommentare: Client notes and email automation. I think it would be extremely beneficial if they had one on one with someone that shoots what you shoot when you do set it up because it can be confusing. The videos do help, but they aren't specific for certain photographers. I only accept 4-8 newborn sessions a month and when I go to book a client I have to put their due date in as a tentative holding spot and then move it around when we book the session.

Vorteile: I love that it offers automated emails and the client notes are very handy! The customer service is exceptional and I can't say enough about that.

Nachteile: However, I wish there was a way to make a custom invoice for gift cards or other things that aren't on the "menu". I wish there was a way you could send reminders every 24-48 hours if they don't pay/read the emails/fill out the questionnaires. I also have had issues with it hiding in my client's spam folders so I always have to mention that it's coming from my client portal and then they ask me what the email it will be coming from and it can be a bit of a hassle. I wish there was a way to set up a payment plan or allow a partial payment as well.

  • Quelle des Nutzers 
  • Bewertet am 18.5.2018
Meghan M.
Owner/Priciple Photographer
Fotografie, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    2/5
  • Benutzerfreundlichkeit
    1/5
  • Eigenschaften & Funktionalitäten
    2/5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    2/5
  • Wahrscheinlichkeit der Weiterempfehlung
    1/10
  • Quelle des Nutzers 
  • Bewertet am 22.5.2018

"I am ready to leave and go to another service."

Kommentare: Organization of my client information. Automated emails.

Vorteile: The way my client information is organized and accessible. I like the automated emails. I like the client questionnaires.

Nachteile: *No automated invoicing as part of the workflow. This seems like a no-brainer. If I want a studio software to do all the work for me- invoicing is part of that work!
*The way that inquiries are displayed(hate that I have to "make them a client" in order to unbold them from the clients portal. Inquiries get lost because they are not marked as "answered" in the client portal.
*I hate that I have to create an entire workflow just to send client a contract. If I need to send them a different contract that the one in the normal workflow I have to build an entirely new workflow to send it to them. I hate that I can't send them a workflow with a slightly changed contract. For example- I have a wide variety of mini-session pricing depending on the time of year and type of mini-session. The pricing is really the only thing that changes on the contract. Yet, I have to build an entirely new workflow every time I set up a different mini-session pricing. Why can't I just be allowed to adjust the price in the contract when I go to send a workflow?
*I wish there was an easier way to see what clients have actually completed their workflow without having to individually go in to each client's page and click around. I often have mini-sessions with 14 families in one day. I can see them all on my calendar in the portal but there is no easy way to see all of them in list form and see what contracts and questionnaires have or have not been filled out for the day.
SO MUCH MORE!

Antwort des Softwareanbieters

von Iris Works an 24.5.2018

Hi Meghan -

I'm sorry to hear your disappointment with our system and our capabilities. I'd like to address a few concerns. You are definitely able to modify a contract, and do not need to create a new workflow in order to send a contract. You can manually send a contract, modifying it before sending.

I completely understand your concern and frustration with no automated invoicing. We are in the process of adding this capability.

And lastly, the frustration you have with not being able to see all completed/not-completed questionnaires and contracts is a shared frustration. Our team is already mapping out a solution to this.

I hope you'll give us a chance to address some of your concerns!

  • Quelle des Nutzers 
  • Bewertet am 22.5.2018
Cadence M.
Owner/Photographer
Fotografie, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 11.2.2020

"Can't imagine my business without it!"

Kommentare: Signing up with Iris Works is like hiring an office assistant for less than $30 a month. It does my scheduling, my emails, my reminders, my thank yous, my invoices, my contracts, keeps all my client data organized, etc. Saves me a good 6 hours of work each week. I can't imagine my business without it now!

Vorteile: It's such a time saver and it keeps me organized! My clients appreciate the prompt and reliable communication from the automated emails.

Nachteile: It's ALMOST fully customizable. Almost, but not quite. If it were fully customizable to my own personal needs, I would have zero complaints at all!

  • Quelle des Nutzers 
  • Bewertet am 11.2.2020
Mary beth C.
Owner
Fotografie, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 27.7.2019

"Iris Works Review"

Kommentare: It has been a great experience and there customer service is excellent.

Vorteile: I loved how the company transferred my clients data into their system for me. They have an easy to use platform and it allows you choose what type of sessions you offer in a customized look. It has good customizable email templates and makes them look very professional, which saves time.

Nachteile: That the contact page does not allow you to require a phone number. It also is not trackable by google ads or google analytics. I also wish they had an app for you phone as well.

  • Quelle des Nutzers 
  • Bewertet am 27.7.2019