AnyDesk

Kommentare: My business uses remote desktop daily to assist customers who are having issues. 2 seats on AnyDesk costs the same as 1 seat for Teamviewer making it a very smart business purchase.

Vorteile: I like that AnyDesk is exactly the same as Teamviewer but much cheaper. I like how the address book is easy to use and you can see if users are online and ready to connect. The interface is very easy to navigate and there are a lot of options to choose from when you are connected on remote desktop. Unlike Teamviewer, Anydesk allows you to see multiple cursors which work independantly of others. This is especially helpful if you would like to point something out to a user with the cursor without interfering with what they are doing.

Nachteile: The product is perfect for computers, but on mobile I felt a bit let down that there is no functionality of being able to click on the mobile screen. This is a bit disappointing because I had hoped that I could operate on customers phones remotely with this. Another let down with mobile is the lack of instructions on how to control the remote desktop from your phone. There are no explanations on how to scroll, zoom in or access the keyboard. Other than this, great product.

Kommentare: I use it daily to help friends, colleagues, and family because I love to give support about technology, I used it from mobile devices and desktop computers, found many issues that were reported but not solved at this time.

Vorteile: Is free with a lot of features, more than TeamViewer, it works perfectly to help friends and for daily use if you work with computers or for a helpdesk, for example, I used it to connect with my computer and work remote without a direct VPN service and to help friends, family and sometimes colleagues at my work.

Nachteile: Can find a lot of issues on the way, I used it daily for example sometimes lost the control on mouse and keyboard or even the touchpad of the cellphone or tablet, so there is a thing to solve and you can detect it when you use daily especially on mobile devices.