Was ist GoCo?
Verbessere deine Vorteile mit moderner, nutzerfreundlicher Personal- und Leistungsverwaltung. GoCo ist eine einzige Lösung für die Registrierung und Verwaltung aller Leistungsangebote deines Unternehmens einschließlich Gesundheit, Zahnmedizin und Augenheilkunde, Krankenversicherungen, Lebens-, Unfall- und Invaliditätsversicherungen, steuerbegünstigte Altersvorsorge, Pendlerleistungen und mehr.
Und mit GoCo erhältst du die Leichtigkeit und den Komfort einer modernen Online-Registrierungsplattform ohne das Wechseln von Betreibern oder Maklern. Du kannst deinen eigenen Makler einbinden oder dir eine passende Lösung zeigen lassen.
Wer verwendet GoCo?
GoCo hat die Mission, kleinen und mittleren Unternehmen dabei zu helfen, weniger Zeit für manuelle Personalaufgaben aufzuwenden, damit sie sich auf wachsende Teams konzentrieren können, die zufriedener und produktiver arbeiten.
Wo kann GoCo bereitgestellt werden?
Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil)
Über den Anbieter
- GoCo
- Ansässig in Houston, USA
- 2015 gegründet
- Telefon-Support
- Chat
Erhältlich in diesen Ländern
Vereinigte Staaten
Sprachen
Englisch
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Über den Anbieter
- GoCo
- Ansässig in Houston, USA
- 2015 gegründet
- Telefon-Support
- Chat
Erhältlich in diesen Ländern
Vereinigte Staaten
Sprachen
Englisch
GoCo – Videos und Bilder
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GoCo Funktionen
Alternativen für GoCo
Bewertungen über GoCo
Verifizierter Rezensent
Easy to use software and excellent customer services
Kommentare: I would use and recommend this software to other HRs.
Vorteile:
The software itself is very straightforward and easy to use. What I like the most about GoCo is its' customer service. Extremely helpful, friendly, and fast. Highly recommended.
Nachteile:
I like most of their functions and seldom use anything other than onboarding and PTO.
Antwort von GoCo
letztes Jahr
Hello, Thank you so much for your feedback on GoCo! We're so glad to hear that you have had a good experience with our customer experience, and the platform's ease-of-use. We value your constructive feedback, and will take into account any additional suggestions or questions you may have. Please do not hesitate to reach out at any time. Thank you! - Aimie Y.
Cassie Z.
Great Software & Consistently Awesome Service
Kommentare: We currently meet with our GoCo representative once a month to 'check-in', and have done so since we switched to GoCo years ago. This says ALOT! They want feedback on the good, the bad, and the challenging, and they ALWAYS act on it. If I have a question that I send to our representative, I have no doubt that I will get a response within an hour. I've said this before, and I'll say it again, it's so nice to work with company that aligns with our core values. They are definitely a great team that Gives Customers What They Want and Builds Something Special every step of the way!
Vorteile:
I use GoCo mainly when I need to update our Team Members' profile to make them eligible for benefits within our Company. GoCo makes offering our Team Members benefits and enrolling them into our plans so much easier! During open enrollment, not only am I sending our eligible Team Members emails to remind them to enroll in our benefits, but GoCo is also sending them multiple emails so they don't miss their opportunity to take advantage of their potential benefits. It's so refreshing to get rid of all the paperwork and complete everything electronically flawlessly.
Nachteile:
Our company structure is set up a little differently than most. We have multiple companies under one umbrella company. This makes it a tad bit challenging for GoCo to be able to structure the profile setup, necessary documents, and permissions, but they have turned this into an opportunity to make updates and create additional features.
Kat S.
Disappointing. Should have stuck with Zenefits.
Kommentare: I'm optimistic that Goco will continue adding improvements and additional staff until their product is as strong as Zenefits. I'd just hold off signing up until that happens.
Vorteile:
Goco promised a lot - everything Zenefits offered (since it was founded by former staff of theirs) - plus MORE! Unfortunately, in my opinion they haven't delivered. The pros are that this is basically a free software if you don't add any bells and whistles, and it is WAYbetter than managing an HR system on paper or with spreadsheets. The onboarding process is great on the new employee side. The staff have welcomed my feedback when I give it, which I appreciate.
Nachteile:
As soon as we switched to Goco, we entered a nightmare. We were charged for things the sales rep said we wouldn't be (the company executives sent a very nice apology about that misunderstanding), the functionality did not live up to its promises and has lots of annoying little UI issues, and it is like pulling teeth to get a response from my account rep (I received a separate apology directly from the exec about that). From my perspective, Goco is suffering new-startup syndrome where they overloaded their staff and make promises they can't possibly deliver. I do believe that my Customer Service rep and all the staff are genuinely trying their best and that the company has simply bitten off more than they can chew.
Michelle O.
In Betracht gezogene Alternativen:
Get Rid of Paperwork and Save Time
Kommentare: As an HR department of one for a small company, GoCo has enabled us to find a tech solution that works for us and is affordable. It has helped greatly with transparent performance management, completion of necessary documents in a timely manner and has relieved a lot of the stress associated with open enrollment every year. The customer service is also wonderful. I have always received a prompt reply to my questions and my suggestions are taken seriously.
Vorteile:
The software was easy to set up, it saves me a lot of time during open enrollment and helps to onboard employees in an organized and timely fashion.
Nachteile:
I don't think the time clock feature beats other options on the market, however it is pretty new and they will likely expand and improve the feature as they have with other areas of functionality.
Antwort von GoCo
letztes Jahr
Hi Michelle, Thank you so much for your feedback on GoCo! We're so glad that the set-up process and open enrollment processes have been made easier with our platform. We also value your feedback on our time clock/other features, and are continuously taking this feedback to improve our product. Don't hesitate to reach out to us with additional questions and suggestions! Thank you again! - Aimie Y.
Alex K.
GoCo is simply the best HR related SaaS available
Kommentare: My overall experience has been nothing but exceptional. I really have no complaints whatsoever!
Vorteile:
Everything. The implementation was a piece of cake with little to no work on our end. The open enrollment saved myself and my HR manager over a month of traveling to administer benefits across 4 states. The customer service is by far the best feature, as they're responsive even after hours and always willing to help!
Nachteile:
The platform can be slow at times. Overall it's generally a non-issue but I have noticed that especially after hours that the whole website tends to get about 20% slower
Antwort von GoCo
letztes Jahr
Hi Alex, Thank you so much for your review on GoCo! We are so happy to hear that the platform has helped with open enrollment, and that our customer service has been helpful. We've also passed along your feedback regarding platform speed, as your opinion is very valued. Please do not hesitate to reach out with additional questions or suggestions at any time! Thank you! - Aimie Y.
