Wer nutzt diese Software?

Over 3,000 health clubs and studios around the world use Club OS. From your CEO to the front desk team, Club OS taps into every part of your business, making your life easier.

Durchschnittliche Bewertung

187 Bewertungen
  • Gesamt 4 / 5
  • Benutzerfreundlichkeit 4 / 5
  • Kundenservice 4 / 5
  • Funktionen 4 / 5
  • Preis-Leistungs-Verhältnis 4 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Club OS
  • http://www.club-os.com
  • Gegründet 2011

Über Club OS

Club OS provides sales and marketing solutions for the fitness industry. Gyms and studios use Club OS to streamline and automate sales operations while also strengthening client relationships. Features include automated prospect/member follow-ups, in-house email marketing, texting, reporting, and more. Club OS integrates with the biggest names in the fitness industry making it easy to add the software to your existing process. Used by over 3,000 health clubs.

Club OS Funktionen

  • Abrechnung & Rechnungsstellung
  • Check-in-Manager
  • Inventarverwaltung
  • Marketing-Management
  • Mitarbeitermanagement
  • Mitglieder-Portal
  • Mitgliedschaft-Management
  • Veranstaltungsmanagement
  • Verfolgen der Teilnahme
  • Verkaufspunkt POS
  • Vertragsmanagement
  • Zahlungsabwicklung
  • Abrechnung & Rechnungsstellung
  • Check-in-Manager
  • Inventarverwaltung
  • Klassen-Management
  • Marketing-Management
  • Mitarbeitermanagement
  • Mitgliedschaft-Management
  • Reservierung-Management
  • Veranstaltungsmanagement
  • Verfolgen der Teilnahme
  • Verkaufspunkt POS
  • Vertragsmanagement
  • Ausschuss-Management
  • E-Mail Marketing
  • Gebühren-Management
  • Mitglieder-Datenbank
  • Mitglieder-Portal
  • Mitgliedertypen
  • Mitgliederverzeichnis
  • Mitgliedschaftsverlängerung
  • Veranstaltungsmanagement
  • Verwalten von Anwendungen
  • Website-Management
  • Zahlungsabwicklung

Die hilfreichsten Reviews für Club OS

I enjoy ClubOs but there are a few small issues.

Mit Google übersetzen Bewertet am 17.8.2017
Ben C.
Fitness Manager
Gesundheit, Wellness & Fitness, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
2 / 5
Benutzerfreundlichkeit
2 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Being able to track results of appointments/calls/email is a nice feature.

Vorteile: I enjoy the ease of selecting events/scheduling events, skipping around to separate accounts. The over all layout is very nice but it would be helpful to be able to personalize some of the settings. Maybe be able to adjust the dashboard to the stats that are helpful to you.

Nachteile: There seems to be little introduction on how to fully use Club-os. I've discovered many different reports/ways to adjust frequency of events just by trial and error but an instructional video would have been nice to have in the beginning.
Doing a small video series for each level of use would be helpful. A manager would need a more in depth training on how to run reports, hop around various schedules, adjust stats etc...
A base user would need instruction on viewing their won dashboard/stats but also adding and removing events accurately so their stats are not thrown off.
Also, Being able to move/cancel/adjust results of an appointment AFTER it has started would be helpful. Usually when an appointment has been missed, we ahve to keep that time there, plus reschedule a second appointment. Which in the end, shows up as more appointments than you have actually taken.

This app is very useful but has some quirks that keep it from being great.

Mit Google übersetzen Bewertet am 19.8.2017
Tim L.
Assistant Fitness Manager/Trainer
Professionelles Training & Coaching, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
2 / 5
Benutzerfreundlichkeit
2 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Live scheduling without having to call into my club and get a receptionist involved. Easy reminders about times and events scheduled.

Vorteile: The way scheduling is set up with reminders for both the event owner as well as attendees added is excellent. Also having so much customization on repeat occurrences is also great to have. The UI for scheduling is simple and relatively painless to use on a mobile device. Overall this is good software and definitely better than paper scheduling.

Nachteile: The app itself is basically useless. There is no access to scheduling which is what trainers will use club OS for 99% of the time. So everytime you use it on your mobile device you have to go through the extra steps of "view full site" and then after login going to "scheduling" > "calendar" which becomes tedious very quickly. I have also noticed a bug on android where when selecting a time to book a client in, the popup box does not appear and you have to turn your phone to change the orientation to make it appear (it is not just out of view, the window is just non existent while the screen greys out). A suggestion would be to include scheduling on the mobile app as this would increase its use hugely. As well, when setting up users you already have to choose a job title (ie. trainer, consultant, etc) so if the app and website were customized to have a different landing page for each (ie. trainer landing page is always their weekly schedule by default so they can immediately proceed with booking/moving clients, etc) that would be also well received. I would say this is the #1 complaint for any trainers using the software.

Lies weitere Bewertungen