Panacea

Kommentare: It has changed the way we run the practice

Vorteile: We instituted this software alongside our old system and found within 2 days we had stopped using the old system all together. The layout is simple and straightforward. The hyperlinks to everything make it a breeze to navigate. The web based booking is a real bonus. The ability to access on my phone or ipad when I am not in the surgery is great. The tech support is amazing and they take suggestions for new features and implement them within a short time frame. The ability to add objective observations and then chart them is fantastic for weight control and tracking enzyme levels in sick animals. The auto populate stock orders are a real time saver. The email appointment reminders have greatly reduced our no-shows.

Nachteile: It can tell you if there was an error with a reminder, but it cannot tell you if the owner acted on the reminder. Apparently this is being addressed in the near future. Its accounting features are fairly limited in that it cannot create credit notes or give refunds. Apparently this will be addressed when it integrates with the major small business accounting packages

Kommentare: We have our consultation notes available online, thus we can update and look for patient information anytime, anywhere.

Vorteile: The developers respond quickly to our queries and are flexible in terms of the functionalities we need for our practice. The software subscription fee is reasonable, even small practice like ours can afford it.

Nachteile: It is not yet linked to laboratories (i.e. IDEXX) and Google features. The accounting part does not have much features thus a separate Accouting Software (and subscription) is required.