Wer nutzt diese Software?

Für Versicherungen, Restaurierungen, Auftragnehmer.

Durchschnittliche Bewertung

12 Bewertungen
  • Gesamt 2.9 / 5
  • Benutzerfreundlichkeit 2.4 / 5
  • Kundenservice 3.6 / 5
  • Funktionen 3.1 / 5
  • Preis-Leistungs-Verhältnis 2.7 / 5

Produktinformationen

  • Startpreis 595,00 $/Monat
  • Kostenlose Version Nein
  • Gratis Testen Nein
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Next Gear Solutions
  • http://www.nextgearsolutions.com
  • Gegründet 2007

Über DASH

DASH ist ein cloudbasiertes Wiederherstellungsmanagementsystem, das Operationen zentralisiert und das Job- und Beziehungsmanagement rationalisiert.

DASH Funktionen

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Die hilfreichsten Reviews für DASH

Full DASH review

Bewertet am 9.4.2019
Andy K.
Owner
Bau, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
2/5
Gesamt
2 / 5
Benutzerfreundlichkeit
2 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
2 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The training was great at first. Brenda was wonderful and a pleasure to work with. However, she is only there to get you started. once you are up and running. someone else is supposed to take over to help you utilize the program. Well that NEVER happened.
The support team is pretty good when you have a question the can usually answer it as long as it is during business hours. After business hours the tech are not quite as knowledgeable. Which stinks if you are 4 hours behind them. The might want to consider having at least 1 or 2 seasoned employees manning the phone after hours. The price is high if you are only utilizing a small portion of the program. I believe the should section the program out for smaller companies, to add on as they need.

Vorteile: The Sales teams is definitely proficient in sales. They can sell!!!
I like mostly that everything is in one program. The program links with Quickbooks and Xactimate, allowing you to see all in one program.
The mobile app is great in the sense that employees are able to access any jobs, dates , phone numbers etc.. Also, when you call a through the app it automatically prompts the user to leave a note , and records it to the job file. The app has the capability tracking your equipment and drying records.
If you have an abundance of employees and time, Dry Track is a Great idea, it tracks your drying , your equipment, lets your employees know how much equipment is needed for each room.
The Accounting tab is wonderful it allows the user to check the the status of the jobs and where the budget is. It links with date trackers and lets you know how long before a lien is due. It has work order and invoice inputs and many additional features.

Nachteile: They use a lot of real estate on your screen. The lists do not expand, you can view 50 items at a time, but must scroll through a small view window.
The Calendar/Schedule is absolutely useless. The bought out Client Runner which had an extremely good calendar, however, they have not utilized it.
The Mobile App is hit or miss when it comes to photos. My techs are always complaining about the time it takes to upload and use the app. Also, you have the option to have it ask prior to going offline, but it never does. You find out later when you cannot upload anything. Then everything you entered is lost to turn it back to the online setting.
Dry Track can only be used from the app. This adds 2-3 hours min to set up and 1-2 to maintain readings. It is a headache to enter all the info from a phone or tablet. It would be easier to send the info to the office and have a person enter it on the desktop, but you can't do that, therefore most smaller companies cant afford to utilize the feature.
It has an great equip. inventory tracking program, but again it has to be entered from the the field not allowing the techs to complete the emergency service that is needed. Smaller companies cant afford 1or2 employees just entering Dry Track and Equip.
The document builder is great, however, it only allows for 2 customer signatures and 2 initials.
Reports builder has lots of options but are missing some pretty important items such as the Date liens need to be placed. I can go on and on!

Valuable partner

Bewertet am 23.10.2019
Bill B.
President
Bau, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: tracking, efficient, and also available on a mobile application

Vorteile: DASH was created and developed by those who know the restoration industry. Knowledgeable courteous and prompt support. The job work flows are created easily and can be modified/edited /changed as your needs and business changes. Integrates with Exactimate and Quickbooks. The software is deep and had a lot of functionality. The more we use it, the more it helps us and the more valuable it becomes.

Nachteile: Like any robust program there are a few glitches and bugs that need to be worked out and settled down. I have personally spoken with their developers about these and they seem to hear me and address / correct / fix.

Dash is confusing and has no flow

Bewertet am 11.4.2018
Abby H.
Administration
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
2/5
Gesamt
1 / 5
Benutzerfreundlichkeit
2 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
1 / 5
Preis-Leistungs-Verhältnis

Vorteile: I like that there is a mobile platform for everyone to look at. Its just hard because it doesn't function properly.

Nachteile: This software is glitchy, they dont tell you when a software update is released so your app never fixes itself without you uninstalling and reinstalling, they have equipment tracking but no easy way to actually track any of it, basically just a mobile inventory platform to see what you own. When i go to upload photos if i press sync they disappear, same with notes, its untrustworthy and time consuming. They had an old version out which needed alot of work so instead of fixing the problem they replaced the mobile software with something worse. Its honestly not good at all.

Nextgear Dash systems

Bewertet am 26.11.2019
Verifizierter Rezensent
Estimator/Project Manager
Bau, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Working with xactanalysis to report to and complete tasking within the two programs has been nice.

Vorteile: It will smoothly integrate into the other software systems we are required to use. Reporting and tasking is very nice to keep employees on track and make sure no control points are missed during a project.

Nachteile: Mobile platform has had its issues. Mostly it can freeze and shut down in the middle of completing a task. This has gotten better with the software updates over the last year.

An easy interface

Bewertet am 29.10.2019
Anthony M.
Project Manager
Bau, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: DASH allows me to have my whole team connected without having to walk them through jobs.
All notes, photos, files are easy to access and easy to read. I appreciate the notifications I receive when a tech has updated a file. The upload time for pictures runs a little slow but the success rate is higher than other apps/programs I've used in the past.

Vorteile: Easy to start projects/files, easy to upload photos.
I do appreciate the interface that allows me to check on my projects with ease. The upload and download times are great.

Nachteile: The system occasionally freezes/crashes and I lose important files.

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