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Was ist Bunk1?
Lagerverwaltungslösung einschließlich Datenbankverwaltung, Terminplanung und Kommunikation zwischen Eltern und Camper.
Wer verwendet Bunk1?
Webbasierte Camp-Verwaltungsplattform, die es Eltern ermöglicht, über E-Mail-Nachrichten, Videos und Bilder, die von der Camp-Administration zeitnah aktualisiert werden, auf Informationen über ihre Camper zuzugreifen.
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Bewertungen über Bunk1
Great support
Kommentare: We get a percentage of the amount parents spend which is nice and parents these days really like to have some sort of communication when their child is away for a week.
Vorteile:
It is easy to set up, get the word out to our campers and used each summer! Parents seem to like it as well.
Nachteile:
Sometimes there have been some hiccups and we've gotten bunk notes for kids not attending our camp but I notified out account rep and she got it fixed right away.
Great Features
Kommentare: Very positive. The parents have good things to say about their experience as users. And as an admin its very user friendly as well to select the settings I want.
Vorteile:
Parents can write a note to their child away at camp and select to receive a reply back. They can view those replies in the app or in their email. The photo software is also a plus. There's facial recognition, and privacy settings we can put in place so only the parents related to that program or campers will be able to see them. There's also the open option if we want everyone to be able to view it. Customer service picks up the phone instead of an automated system. If a message has to be left they call back very quickly.
Nachteile:
Not able to tag an individual manually. Would like the option to select which bundle for which child online. So the youngest can have the most expensive one but the older child just a basic option. They'll do this if called but can't do it on the portal.
Clunky, Expensive, and Overly Complicated
Kommentare: Choose someone else to be your provider. Their system is more of a hassle than it's worth, and it's expensive. It's a lose, lose.
Vorteile:
Not everything about Bunk1 was awful. We used them for years, and ultimately they were useful for tracking applicants, keeping historical data on old attendees, and were even a bit better at tracking trip attendance than our current database.
Nachteile:
It is SO overly complicated! I literally had to keep a sprawling multipage document on how to run specific reports, like attendee contact information, or trip attendance, or session attendance, etc. Nothing about running reports was intuitive, and often it would take an hour to figure out how to run a new report, or more likely, give up and email them on how to do it, then add the instructions to my insane word doc. Rollover for each year also felt like pulling teeth. You definitely needed to hop on a call with a representative to get it done. I was actually shocked the first year we started using new software and I...could just do it on my own! No external support needed, because it wasn't a convoluted process. At one point, we tried to make our forms digital with Bunk1 (previously, we had just been doing pdf/word registration forms, and I was hoping to get us into the digital age) but creating our forms with Bunk1 was, once again, much more of a pain than it was worth to us. When they cut back their support for the database and started charging more for the service, we finally decided it was time to cut our losses and find a new database for our attendees. I am so relieved we made the change, as my work life got ten times easier without having to deal with Bunk1's clunky services.
Dealing with bunk1 is extremely easy and rewarding. Bunk1 customer service is second to none!
Kommentare: Friendly service. Great reports.
Vorteile:
Once you figure it out and know how to make it do what you want it to do, it's extremely easy and incredible. Reports are wonderful. It's easy to export them into excel, pdf's, etc. I enjoy dealign with bunk1 as their customer service is A+. Bunk1 staff wants what is best for my organization and that means a whole, whole lot.
Nachteile:
I am not extremely intelligent technologically, so I struggle with generating some reports which stinks but bunk1 is always available to help me. I would love to be able to see a history of my sign ups?? Does that make sense? I would love to be able to click a couple of buttons today and see how many campers (and who) were signed up for Summer 2018 by November 15th, 2017. (and then I would love to be able to do that in November 2020 to see how many I had on Nov 15 for the past x years) Does that make sense? I would also love if reports could automatically be generated every x days regarding y materials. It would be wonderful if that report could then be emailed to me every x days.
10 years and counting! We love Bunk1
Kommentare: We use bunk1 to manage our photos, camper-parent communication in summer, and camper registration. It is our primary method of enrolling campers.
Vorteile:
I like the easy of navigating photos and bunk notes. (for both our camper parents and our staff) The bunk1 app is a nice feature for busy modern parents. I can easily get an overview of registration information.
Nachteile:
It is not always easy to see how to generate reports. When registering multiple campers, it is not easy to check out once for multiple kids. Would like for parents to be able to confirm/view their requests to ensure that we have received it. I can often get around these issues by reaching out to our account rep who is amazing and very responsive to our needs.
