Wer verwendet SolarWinds Take Control?
Kleine bis mittelgroße IT-Dienstleister und MSPs, die exzellenten Kundenservice zur Verfügung stellen möchten.
Was ist SolarWinds Take Control?
MSP Anywhere ist eine Web-basierte ferngesteuerte Software für IT-Service-Unternehmen, die Kundenprobleme aus der Ferne schnell lösen müssen. Es bietet einen 2-Wege-Live-Chat, eine Verbindungszeit von durchschnittlich 5 Sekunden, reaktionsfähige Remote-Sitzungen und großartige Remote-Support-Tools, wie Windows-Event-Anzeige und Kommandozeile. MSP Anywhere ist 100% Cloud-basiert und ist einfach auszuprobieren, zu kaufen und zu verwenden.
SolarWinds Take Control – Details
SolarWinds Take Control – Preisübersicht
SolarWinds Take Control bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für SolarWinds Take Control findest du unten.
SolarWinds Take Control Funktionen
SolarWinds Take Control – Nutzerbewertungen
Zeigt 5 von 13 Nutzerbewertungen
Bewertet am 5.12.2019
Solarwinds quality in remote support
Kommentare: As I do most of my work remotely this product has been steady and reliable in both maintenance and support of end users. I very happy with the product.
Vorteile: I had used LogMeIn Central for years, but the cost increased to an unaffordable price. I tried many different alternatives, but couldn't find a suitable product until I found Take Control. It has proven to be reliable and at a fraction of the cost of LogMeIn.
Nachteile: I would like more features to include an msi package to push out in AD. The screen blanking feature has had issues, but has gotten better.
Bewertet am 23.5.2019
Take Control: Just Works
Kommentare: Awesome. Love it.
It just works.
Tons of features, built in multi-pane file transfer w/ multi-queue, pause and resume functionality.
integrated chat, system shell, information, full audit trail.
Nachteile: It's hard to find a glaring Con with Take Control. ~2-5% of installations occasionally have an issue (integrated NCentral version of TC), however I have never seen a simple quick reinstall fail to fix any of those issues.
Bewertet am 16.1.2020
Director of Services
Kommentare: Ease of connecting to clients. Ability to see who is logged in and where they are on our network.
Vorteile: Ability to stay connected while re configuring network settings. Switching netowrks VPN's etc.
Nachteile: I currently have an issue. I cannot see chrome screens, and some windows screen areas. So far I've seen this on two Laptops that are running Windows 10, on is on 1903 and the other is running 1909. I need to call support on this yet. A second issue, I upgraded a PC from Windows 7 to Windows 10 it still shows up as Windows seven in the Devices list under OS.
Bewertet am 16.1.2018
Not user friendly
Kommentare: None at all
Vorteile: The products drag and drop functionality with transferring files is wonderful. The groups make it easy to find machines as well.
Nachteile: This software has more bad points than good. Seeing the screen is very difficult unless you change the resolution on the client screen. If you use the zoom functionality you have to scroll all over the screen. Each session opens in it's own window so if you are doing a large upgrade and need many open it make sit difficult to use. Some of the default settings such as to log the person off when you log out of a remote session make support harder.
Bewertet am 14.7.2019
Good Product as a Complment to Solarwinds N-Central
Kommentare: Overall, I am happy with the product, but I would prefer to not need to buy additional services to compliment what is integrated with N-Central.
Vorteile: Take Control standalone is a good compliment to N-Central. This product is integrated into N-Central, but that versions lacks ad hoc connections for systems tht are not already added to the system. Using Take Control stand alone lets start connections for users on machines that are not already in Solarwinds N-Central.
Nachteile: The fact that we needed to purchase an add on product to start ad hoc connections is a bit disappointing. his functionality really should be integrated into N-Central.