Wer nutzt diese Software?
Any software business looking to understand their customers and help them continuously accomplish their goals.
Durchschnittliche Bewertung
9 Bewertungen- Gesamt 5 / 5
- Benutzerfreundlichkeit 5 / 5
- Kundenservice 5 / 5
- Funktionen 4.5 / 5
- Preis-Leistungs-Verhältnis 5 / 5
Produktdetails
- Kostenlose Version Nein
- Kostenlose Testversion Nein
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Einsatz
Cloud, SaaS, Web
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Training
Persönlich
Live Online
Webinare
Dokumentation
-
Kundenbetreuung
Support während der Geschäftszeiten
Online
Angaben zum Hersteller
- Planhat
- https://www.planhat.com
- Gegründet 2014
Über Planhat
Planhat is a Customer Success Platform focused on making Customer Success simple.
Planhat is beautiful and easy to use. It brings all your customer data together in one place, helping you understand user behaviour, create best practice workflows & automate time-sapping tasks.
Planhat is built for everyone from the CS rep to the C-Suite. It has all the functionality & features you would expect in a modern CS Platform. The difference is in the design, usability & speed to implement.
Planhat Funktionen
- Ad-hoc-Berichte
- Benchmarking
- Dashboard
- Leistungskennzahlen
- Prädiktive Analytik
- Rentabilitätsanalyse
- Strategische Planung
- Trend- / Problemindikatoren
- Veröffentlichung / Teilen
- Visuelle Analytik
- Wertungslisten
- Wichtige Leistungsindikatoren (Key Performance Indicators, KPI)
- Einstellungen (Personalbeschaffung)
- Ertragsmanagement
- Gesundheitswerte
- Gewinn- / Verlust-Analyse
- Kommunikationsmanagement
- Konto-Benachrichtigungen
- Kontoverwaltung
- Kunden-Lebenszyklus-Management
- Kundenbindung
- Nutzung-Nachverfolgung / -Analytik
Empfohlene Produkte
Die hilfreichsten Reviews für Planhat
Great tool and easy to get your other tools integrated. A perfect overview.
Mit Google übersetzen
Bewertet am 13.4.2018
Vorteile:
I love the control and overview Planhat gives me of our customer base - I can see everything I need to know about my customers in one location and take action.
It's really important to have the entire company invested in customer success and Planhat allows us to do that.
- Easy to use / User Friendly UI
- Great team
- Trust in APIs and ability to track usage
- Ability to measure adoption
Nachteile: I am overall very happy with the service, no special cons to describe here.The possibilities of this service is vast, I may be missing out on some features that could be useful for me.
Life saver and easy to use!
Mit Google übersetzen
Bewertet am 10.4.2018
Kommentare: Daily work is so much easier with Planhat! Ensuring smooth onboarding of all customers and preventing churn has been the main features we're using!
Vorteile:
That it's easy to use and that we can customise it based on our specific needs.
Integrating it with our own product to track usage with the Health module was the best decision we made!
Nachteile:
Initially some bugs, that I must say was solved impressively fast.
Working for a Saas start-up myself I understand that bugs "comes with" and I appreciate how easy it has been to work with Niklas and the team to sort out the bugs.