tab32

Everything you need in one place

Kommentare: Using the system I am able to run a teledentistry operation, which is a big win. The software is able to handle our processes and the way we interact with patients as well as hygienists and dentists working asynchronously. Customer Rep did a great job in responding to any questions we have in a timely way. I would highly recommend them.

Vorteile:

The software includes many features that I need and is highly configurable, which makes me feel like I can do anything and allows me to make processes unique to my company. My favorite feature are the ability to link clients customized forms and not require them to make an email or password, which helps reduce the obstacle of patients booking with us while still capturing all the needed data.

Nachteile:

There are very many icons, which requires some upfront training.

Amazing Product

Vorteile:

Customer service is impeccable. Always willing to assist with any problems I've had. Additionally, they are frequently updating the software, making changes or adjustments based on the user likes or dislikes. The layout of the software is also very intuitive and easy to learn.

Nachteile:

Nothing I can think of. Haven't been using the software long enough yet to have any issues. However, any issues I would have could be easily changed by the developers.

Poor Customer service

Kommentare: Good Software but very poor horrible customer service

Vorteile:

Good Software but currently very poor horrible customer service

Nachteile:

Good Software but now very poor horrible customer service. we have problems with software's for weeks now and no response from Tab 32 for emails, messages. I have three other clinics and thinking to switch out from Tab32 due to poor customer service

tab32 review

Kommentare: I have a lot of recommendations, but I ultimately like this product a lot. I think it has potential to be much better. I hope that this company lasts because I really don't want to have to transition my charts again.

Vorteile:

It is great to have everything in one place and to be able to access everything remotely. The software is intuitive and comprehensive. Its also nice to be able to communicate easily with patients.

Nachteile:

Some of the features are unnecessarily disorganized. It would have been ideal to copy the features of other EHR's that are doing their thing well. For example, the chart notes are not organized at all- just copy Open Dental. The billing is also not straight forward. The reports are easy to run, but there is no option to compare things. It would be great to be able to compare monthly production for date of service and monthly collection for date of service. Also, why would anyone need to know when a date a service was entered? This is an unnecessary report option. I think you need more dentists and billers to consult with and to implement these changes. Lastly, you need to develop a phone app, at least for the doctor. For example, I had a patient text me yesterday and I couldn't respond until late last night; then she texted me back at 7 am this morning but I didn't check the site until 9 pm tonight and I'm pretty sure she is going to be angry about that. But on days when I'm not in the office it isn't always possible for me to get on my computer. Patients expect a response earlier when its a text. And this app should not be an added fee.

tab32: all in one solution for your patients and staff

Vorteile:

We use tab32 for all types of workflows in our office. We are able to text our patient's as well as to submit the dental claim for the procedure as soon as the patient is checked out, directly from the software. From online booking, two way patient texting, cloud based x ray software, patient education, to charting and tx planning, as well as claim management. tab32 is an amazing choice to help you and your staff run your office and take care of your patients.

Nachteile:

Minimal third party integrations but with the amount of tab32's features that has not been needed.