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Was ist Automaid?

Launch27 ist ein leistungsfähiges Online-Buchungssystem, mit dem potenzielle Kund*innen deine Haushaltsdienste von deiner Website aus erwerben können. Die Buchungsmaschine kann an deine bestehende Reinigungsservice-Website angepasst werden und kann in nur wenigen Sekunden integriert werden, wodurch deine Kund*innen ein nahtloses Einkaufserlebnis erhalten. Launch27 verfügt auch über einen eigenen integrierten Kalender, mit dem du neue Jobs und Termine anzeigen kannst. Mit der Analyse-Integration kannst du deine Reinigungsdienste mit zahlreichen Add-ons für fantastische Conversion-Raten verfeinern.

Wer verwendet Automaid?

Lokale Unternehmen (z. B. Haushaltshilfe und Gartenpflegedienste), die auf Terminbasis Wohn- und Handelsdienstleistungen anbieten.

Automaid Software - 1
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Du bist nicht sicher, ob Automaid das Richtige ist? Mit einer beliebten Alternative vergleichen

Automaid

Automaid

4,6 (211)
59,00 $
Monat
Kostenlose Version
Kostenlose Testversion
36
6
4,5 (211)
4,4 (211)
4,7 (211)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
36,00 $
Monat
Kostenlose Version
Kostenlose Testversion
152
8
4,4 (90)
4,3 (90)
4,3 (90)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Automaid

Durchschnittliche Bewertung

Gesamt
4,6
Benutzerfreundlichkeit
4,5
Kundenservice
4,7
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,4

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
75%
4
18%
3
3%
2
1%
1
2%
Trezelle
Trezelle
Owner in USA
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

I like L27

4,0 vor 5 Jahren

Kommentare: It’s a love hate relationship. I keep getting told an upgrade is coming and I have no idea when. But I love L27 because of all the things I said above.

Vorteile:

The things that I like the best about L27 is the customer service. I love the ease of access. Most of the things are built in which is amazing. It’s very automated and makes life very easy

Nachteile:

There are a lot of things I think would make it better. For example, proper syncing with google calendar and quickbooks.

Dave
Dave
Founder/Captain of Clean in USA
Verifizierter Nutzer auf LinkedIn
Automotive, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

The best I've experienced but more to be desired

4,0 vor 6 Jahren

Kommentare: I like it, they're always improving and listening to feedback. I wish I it matched up with my business a bit more and that the cost was lower but at the end of the day it puts my business in a position to succeed.

Vorteile:

Functionality. It offers more than the competitors, specifically around customization. Typically, if you want to do something there's a way to do it. Also, very, very impressive customer service team.

Nachteile:

Its not very intuitive. There's a lot in there that can be done but for the life of me I can't figure out how to do it (and in hindsight, it would have been very hard to figure out on my own). It also doesn't mash up perfectly with my business (car detailing) and tends to focus much more-so on home cleaning. Price creates a high barrier to entry too with many competitors being a quarter of their price.

Simon
Director in Australien
Gesundheit, Wellness & Fitness, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Steer clean

2,0 vor 3 Jahren

Kommentare: started off well and then promised the world and updates for 2+ years then they did it and was horrendous and did not work and removed key components.

Vorteile:

simple and easy to use dashboard for a very small business who does not want to grow

Nachteile:

well dated and over priced with market comparisons never updated anything Terrible support

Jennifer
Jennifer
Small Business Owner in USA
Verifizierter Nutzer auf LinkedIn
Verbraucherdienste, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Awesome software

5,0 vor 6 Jahren

Kommentare: Along with the software, I keep it open on my phone and if my phone rings I have my wireless headset so that I can be on the page talking to the customers and booking at the same time while I'm at a job. I don't have to wait until I get back to the office to make any changes or send an invoice at all. I am able to be working and doing office work all at the same time. I just love it and the customer support has been amazing!

Vorteile:

Being a one-woman show for the time being, this has transformed my operational capabilities immensely! I am virtually able to keep everything organized, and it even helps me remember things that I forgot.

Nachteile:

Drawing a blank here. When I have any issues or problems that I need to work through, the team at launch 27 immediately responds to help me through any troubles I might be having.

Ben
Ben
Office Manager and Marketing Executive in USA
Verifizierter Nutzer auf LinkedIn
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Very great value

4,0 vor 6 Jahren

Kommentare: I am very pleased with my Launch 27 experience. I would recommend to most everyone.

Vorteile:

I like the online booking form. I like the automation. Time is money, and Launch 27 saves tons of time.

Nachteile:

There are some quirks. For example, you have to be careful when assigning teams to an assignment. Sometimes, the appointment duration won't change after assigning additional team members. Example, a four-hour project should take two hours when two teams are assigned but if you don't pay attention, the duration will remain at four hours, even when two teams are assigned. It's easily fixed but it is one example of some problems. There is another version coming soon which will hopefully address many of the quirks.

Dylan
Dylan
Business Owner in USA
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

I love launch 27. Customers love launch 27

5,0 vor 7 Jahren

Kommentare: It allows my customers to access and purchase services without needing to pay for man power to answer the phones or make mistakes in what services they want.

Vorteile:

Easy to use and read. It looks modern and easily blends in with my current website. I like the icons and the way it looks. Always get compliments.

Nachteile:

It is only designed for using the ap for everything. For companies that are using a different software for scheduling and so forth it is horrible. Because we have to remember to log in and cancel the information or it sends the customers emails that are no longer valid. I need it to be more compatible with out using all of the other services. Or have it beable o link to other software for scheduling.

Ilya
Ilya
Founder in USA
Verifizierter Nutzer auf LinkedIn
Verbraucherdienste
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

It's literally a lifesaver of software. If you have a service business you need this.

5,0 vor 7 Jahren

Vorteile:

Seriously, get Launch27. It will help you automate your entire service business from head to toe. And it's easy on the eyes. They are really great in every way. Try the launch27 way and give them a shot, it will actually improve a big portion of your business.

Stephanie
Stephanie
Founder in USA
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Amazing service for cleaning businesses!!!!

5,0 vor 6 Jahren

Kommentare: Wonderful, the team is great and customer service has always been awesome. They answer my questions right away.

Vorteile:

Took my local cleaning business and made booking and managing cleaners and client a breeze.

Nachteile:

Can't really think of anything that I do not like about this service.

Charnell
Charnell
Cleaning Expert in USA
Verifizierter Nutzer auf LinkedIn
Hausmeisterservice, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Happy Customer

5,0 vor 6 Jahren

Vorteile:

It's very easy to use. The support is always great.

Nachteile:

There is nothing I would consider to be a con with using this software.

Crystle
Crystle
Chief Executive Officer in USA
Verifizierter Nutzer auf LinkedIn
Gastgewerbe
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

For the most part its user friendly

5,0 vor 7 Jahren

Vorteile:

Easy to book customers online and they can change bookings themselves. I like the promo codes and gift cards features as well. The widgets are pretty easy to install and I'm not a developer.

Nachteile:

To get the best features you have to upgrade to the plan that costs triple the amount. My business is too small right now.

Ryan
Owner in USA
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Launch27 software is absoutely integral to my day to day business operations.

5,0 vor 7 Jahren

Kommentare: It is nothing less than essential to my business. It saves me lots of time, helps me stay organized, helps me communicate in an efficient and professional manner with customers and employees and it's all around the engine to our operations.

Vorteile:

Launch27 is pretty simply to use. I picked it up quickly by just navigating around the menus. For the more advanced options, there is a help section with several clearly documented help articles. While it's easy to use, it's not short on features. I have yet to take advantage of every tool available within the software and still, I'm able to seamlessly and easily integrate the software into a nice looking website where customers and book and manage appointments online, schedule my teams, speak with customers, charge customers, gather feedback from customers, and send reminders to teams, staff and customers. All of the emails are on autopilot except for a couple. These are all essential functions and save me a ton of time but that's only a portion of the features offered - there's a lot more. It's all web based and can be accessed form any device. Because I'm often on the go, 90% of this stuff I do from my iPhone which is freaking amazing. I can run the day to day of my business from my phone from anywhere using Launch27. The development team is always updating the software as well. The often poll users to find out what we need in order to prioritize their upgrades. What more could you ask for?

Nachteile:

There are a few quirks and oddities within the mobile site but nothing a little finger finesse can't get around. There are a few subtle scheduling things that I wish were a little more customizable but they are really specific to my business and I understand that. Because of the awesome development team, it's totally possible those things can be added in the future. The software is less than 3 years old (I think), after all.

Kyla
Owner in USA
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Just Keeps Getting Better

5,0 vor 5 Jahren

Kommentare: This is an awesome product that is integrated with an awesome credit card processor (Stripe) and I am so happy with both!

Vorteile:

Absolutely love this product. It saves me time by allowing my clients to easily book their own appointments online. I can block off any days / times I don't want bookings and set limits to how many are allowed in a single space. The features are also improving all the time - you can now change which credit card to charge right on the charge screen, and process refunds there as well, which is a relatively new improvement. They really listen to the user suggestions to make the product better and better all the time!

Nachteile:

I wish I could set different locations within the schedule, so that certain areas could show availability where others are blocked off. I cover all of Southeast michigan, so sometimes we have availability in one location but not another. Not a huge deal though.

Roland
Owner in Australien
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Software that makes bootstrapping service based business as easy as it could be

5,0 vor 7 Jahren

Kommentare: Overall it significantly reduced the efforts to start my business and has grown alongside the business. The automatic features such as emailing, recurring bookings and being able to charge customers from within the software are amazing.

Vorteile:

Launch27 is powerful enough that it does most of the heavy lifting of my scheduling, booking, charging and communicating however not bloated to the point where there is a ton of useless functionality. The Zapier integration makes it possible to extend this functionality where needed and the devs are always making improvements.

Nachteile:

Sometimes you can feel the growing pains of the software. While the growth is GOOD, you can feel that older design decisions are holding it back from being as great as it could be. More detailed reporting would also be nice, but the ability to export raw data means anyone with some Excel knowledge can generate their own reports, albiet not automatically. There is also a huge jump in price between different tiers of the product, but arguably this is justified with the features it provides and the stage your business will be at when you are ready to make use of them.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Versicherung, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great easy to use - plug and play! Stores all customer details and makes taking online payment easy!

4,0 vor 7 Jahren

Vorteile:

Taking online payments Sending automatic email and text reminders The ability to place cards on hold prior to taking payment Always adding new features Great Facebook group Great customer service

Nachteile:

Discount code functionality is a little limited. Some of my customers use discount codes (made for new customers) and I can t stop them which leads to uncomfortable conversations.

Kyle
Owner in USA
Geschäftsbedarf & -einrichtung, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Steep Learning Curve, but excellent documentation. Haven't had a major problem with it.

4,0 vor 7 Jahren

Kommentare: Efficiency, mobility, customer support, integration into 3rd party

Vorteile:

I like the integration piece. Syncing to 3rd party software is very important and integral to our efficiency. The scheduler feature is new and very handy, also like the ability to run promo codes/gift cards.

Nachteile:

I do not like that you can't set a customer to have daily service, or a specific set of dates. If I have one customer that wants mon/wed/fri cleanings that are identical, i have to make 3 different re-occurring cleanings and manage those. There should be an option to flag a customer as a commercial account and then manually set the days of the week that the cleanings occur. I do no like that on the scheduler there is no 'approve all' to make them all visible on my google calendar(which my employees use) Currently they can't see whats on the schedule for the next week until the previous clean has been completed. I can manually go in to EACH booking (which is a 30 minute exercise) each month to force them to be scheduled and appear on the calendar.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Launch27 is the best out there! Will grow your service business faster than ever.

5,0 vor 7 Jahren

Vorteile:

Beautiful booking forms, ease of use, awesome community, great customer service, and easily customizable.

Nachteile:

There are no frequency-based discount options, and lots of people use it so can appear often with competitors.

Michelle
owner in Kanada
Hausmeisterservice, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

software is great for cleaning business

5,0 vor 6 Jahren

Kommentare: the booking and scheduling is amazing

Vorteile:

if you run a basic cleaning business it has all the bells and whistles

Nachteile:

the fact that the app that compliments the software is expensive and is very limited. Also, you cannot access the app through the computer which makes it difficult to input information like a checklist. the system should have a place where you can put detailed information on the client and pictures of the unit they need to have cleaned as I have a vacation cleaning business and I have to find another way to get the pictures to my staff it

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Verteidigung & Raumfahrt
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Wonderful and always helpful

5,0 vor 7 Jahren

Vorteile:

It can make a small company look extremely professional. When people come to my company they are surprised to see one man running it all.

Nachteile:

No ability to group employees as one team. Every time you book a cleaning and want to send the teams a schedule you have to send them to both instead of just "team1"

Christos
Managing Director in Zypern
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

I think it's a great but there's plenty of room for improvement

3,0 vor 7 Jahren

Vorteile:

Online prices and bookings are very helpful also the templates that are available are nicely designed and have good navigation.

Nachteile:

Cannot get paid online, the mobile version is expensive, cannot properly set it up in two languages. To be honest I had the trial version of the mobile and did not get how it works. I'm busy trying to run a maid company and 2 weeks don't cut it to test you need to put a lot of data to check how it all works. If I could use a testing period on my day to day operations it would be better to understand how everything falls into place. You guys did a job signing us over but poorly in helping us to upgrade. We pay a bunch of other software to get things done.

Winta
owner in USA
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

It Is very user friendly

5,0 vor 7 Jahren

Kommentare: Easy booking, payment, easy rescheduling. Customers reschedule and book by themselves. I like how it show the duration of cleaning.

Vorteile:

Easy for people who are not familiar with computers. You get support quickly. I like how the back end is easier to make appointment.

Nachteile:

I like everything. But, some times the different sections in the booking page change by it self. Example under frequency I have onetime, weekly, biweekly, monthly when I went to my book page one day it changed to only weekly. I always check my booking page now.

Lashon
Owner in USA
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Too much downtime

1,0 vor 4 Jahren

Kommentare: Frustrating the repairs and down time never stops

Vorteile:

Before all the updates every other day it was a great app.

Nachteile:

The app has more downtown and updates than apple

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Hausmeisterservice, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Makes life so much easier!

4,0 vor 6 Jahren

Vorteile:

I love the simplicity of it. It keeps things organized whether it is looking at scheduling, financial reports/trends, and promos. I run my whole business operations from here. Nice to have it all in one place.

Nachteile:

Some features are not as customizable. Also more in depth reports about your customer vs how much revenue you are making would be nice.

Denise
Business owner in USA
Einzel- & Familiendienstleistungen, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Review

5,0 vor 6 Jahren

Vorteile:

This software saves so much time and headache for the business owner and staff! Everything is in one place and that's what makes it amazing! From clients booking online to the staff working from home or office it makes everything a breeze! I love how clients can add a comment or change their appointment without calling the office for everything little thing. It takes automation to a whole new level with this service industry! Love all the emails that automatically go out! I highly recommend launch 27! If you have a cleaning company this is a must!

Nachteile:

I'm still learning what launch 27 still all has to offer. Even though I've been using the product for 9 months.

Abel
Owner of Cleaning Tribe in USA
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Love it, saves us a ton of time!

5,0 vor 7 Jahren

Kommentare: Freed up more time. Allows for online bookings of customers even when staff isn't there to answer calls

Vorteile:

I love the automatic sms & email reminders to customers & teams. Online booking is also gold. It has helped run our business from day 1. Charging customers,etc...all in one package!

Nachteile:

L27 does need to work on their scheduling system. Scheduling staff for a job is almost like tetris. Especially with other companies coming up with an "auto scheduler",etc..L27 needs to hop on that to reduce the amount of time spent on scheduling

Ana
Owner in USA
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

I am happy with the product but there are many things that need improvement.

3,0 vor 7 Jahren

Vorteile:

I like how it keeps me organized, that I can change the schedule using the app and my computer, it makes me look very professional with my clients and with my employees. It is a great way to keep good communication with my clients and with my employees. I also like that you added the checklist, pictures, and notes. I love that when I have any questions you provide a person using your chat on the website that can help right away.

Nachteile:

I don't like it that every time I am updating the schedule so many tabs open. I also don't like when I am doing the timesheet I use the Time Tracking Log and when I download the excel sheet the colors for check in/out add the date on the total. I have to delete each date so I can use a formula to add the total time for travel and work hours and miles. That is annoying since I have a lot fo employees and I am planning to hire more. I also wish there was a location that only my team leads and myself can see the garage & alarm codes for security reasons.