Was ist Launch27?

Launch27 ist ein leistungsfähiges Online-Buchungssystem, mit dem potenzielle Kund*innen deine Haushaltsdienste von deiner Website aus erwerben können. Die Buchungsmaschine kann an deine bestehende Reinigungsservice-Website angepasst werden und kann in nur wenigen Sekunden integriert werden, wodurch deine Kund*innen ein nahtloses Einkaufserlebnis erhalten. Launch27 verfügt auch über einen eigenen integrierten Kalender, mit dem du neue Jobs und Termine anzeigen kannst. Mit der Analyse-Integration kannst du deine Reinigungsdienste mit zahlreichen Add-ons für fantastische Conversion-Raten verfeinern.

Wer verwendet Launch27?

Lokale Unternehmen (z. B. Haushaltshilfe und Gartenpflegedienste), die auf Terminbasis Wohn- und Handelsdienstleistungen anbieten.

Launch27 – Details

Launch27

2013 gegründet

Launch27 – Videos und Bilder

Videos zu Launch27
Launch27 Software - 1 - Vorschau
Launch27 Software - 2 - Vorschau
Launch27 Software - 3 - Vorschau
Launch27 Software - 4 - Vorschau
Launch27 Software - 5 - Vorschau

Launch27 – Details

Launch27

2013 gegründet

Kosten ähnlicher Produkte wie Launch27 vergleichen

Startpreis

59,00 $/Monat
35,00 $/Monat
49,00 $/Monat
99,00 $/Monat

Kostenlose Version

Kostenlose Version Nein
Kostenlose Version Nein
Kostenlose Version Ja
Kostenlose Version Nein

Gratis Testen

Gratis Testen Ja
Gratis Testen Ja
Gratis Testen Ja
Gratis Testen Ja

Launch27 – Bereitstellung und Support

Kundenbetreuung

  • E-Mail/Helpdesk
  • FAQ/Forum
  • Wissensdatenbank
  • Telefon-Support
  • Chat

Einsatz

  • Cloud, SaaS, webbasiert
  • Android (mobil)
  • iPhone (mobil)

Training

  • Live Online
  • Webinare
  • Dokumentation

Funktionen von Launch27

  • API
  • Abrechnung & Rechnungsstellung
  • Aktivitäts-Dashboard
  • Aktivitäts-Verfolgung
  • Angebote / Schätzungen
  • Anpassbare Felder
  • Anpassbare Vorlagen
  • Arbeitsauftragsverwaltung
  • Automatisierte Terminplanung
  • Berichterstattung und Statistik
  • Bestätigung / Erinnerungen
  • Drag-and-Drop
  • Drittanbieter-Integration
  • Echtzeit-Aktualisierungen
  • Echtzeit-Benachrichtigungen
  • Echtzeit-Berichterstattung
  • Echtzeit-Daten
  • Elektronische Unterschrift
  • Elektronische Zahlungen
  • Erinnerungen
  • GPS
  • Integration in QuickBooks
  • Integration in die Buchhaltung
  • Job-Management
  • Job-Nachverfolgung
  • Job-Planung
  • Kalenderverwaltung
  • Kontakt-Datenbank
  • Kreditkartenbearbeitung
  • Kundendatenbank
  • Kundendienst-Historie
  • Kundenhistorie
  • Kundenportal
  • Kundenspezifisches Branding
  • Mehrere Standorte
  • Mitarbeitermanagement
  • Mobile Benachrichtigungen
  • Mobiler Zugriff
  • Online-Buchung
  • Rechnungsmanagement
  • Reservierungs-Management
  • Routing
  • SMS-Nachrichtenversand
  • Schätzung
  • Terminplanung
  • Timesheet Management
  • Versandmanagement
  • Wiederkehrende Termine
  • Workflow-Management
  • Zeitverfolgung

Siehe die vollständige Haushaltsservice Software Liste

  • API
  • Abrechnung & Rechnungsstellung
  • Aktivitäts-Dashboard
  • Alarmfunktion / Benachrichtigungen
  • Angebotsmanagement
  • Anmerkungen zur Reservierung
  • Anpassbare Berichte
  • Anpassbare Vorlagen
  • Berichterstattung / Analyse
  • Berichterstattung und Statistik
  • Bewertungen
  • CRM
  • Drittanbieter-Integration
  • Drittpartei-Buchung
  • E-Mail-Vorlagen
  • Echtzeit-Aktualisierungen
  • Elektronische Zahlungen
  • Erinnerungen
  • Eventplanung
  • Gruppenreservierungen
  • Inventarverwaltung
  • Kalender-/Erinnerungssystem
  • Kalender-Synchronisierung
  • Kalenderverwaltung
  • Kanalmanagement
  • Kreditkartenbearbeitung
  • Kundenbetreuung
  • Kundendatenbank
  • Kundenhistorie
  • Kundenspezifisches Branding
  • Mehrere Standorte
  • Mehrsprachig
  • Mitarbeitermanagement
  • Mobiler Zugriff
  • Online-Buchung
  • Preis- / Margen-Management
  • Rabattmanagement
  • Raten-Management
  • Rechnungsmanagement
  • Reservierung von Akitivtäten
  • Reservierung-Management
  • Reservierungs-Management
  • SMS-Nachrichtenversand
  • Social-Media-Integration
  • Terminverwaltung
  • Verfügbarkeit-Management
  • Webseitenintegration
  • Zahlungsabwicklung
  • Zimmerbuchung
  • Zugriffskontrollen / Berechtigungen

Siehe die vollständige Reservierungssoftware Liste

  • API
  • Abrechnung & Rechnungsstellung
  • Aktivitäts-Dashboard
  • Alarmfunktion / Benachrichtigungen
  • Anpassbare Berichte
  • Anpassbare Felder
  • Anpassbare Formulare
  • Anpassbare Vorlagen
  • Automatisierte Terminplanung
  • Berichterstattung und Statistik
  • Bestätigung / Erinnerungen
  • Daten-Import / -Export
  • Drittanbieter-Integration
  • E-Mail Erinnerungen
  • E-Mail Marketing
  • E-Mail-Management
  • Echtzeit-Benachrichtigungen
  • Echtzeit-Berichterstattung
  • Elektronische Zahlungen
  • Erinnerungen
  • Eventplanung
  • Gruppen-Terminplanung
  • Kalender-Synchronisierung
  • Kalenderverwaltung
  • Klassenterminplanung
  • Kontakt-Datenbank
  • Kreditkartenbearbeitung
  • Kundendatenbank
  • Kundendatenbank
  • Kundenhistorie
  • Kundenmanagement
  • Kundenportal
  • Kundenspezifisches Branding
  • Mehrere Standorte
  • Mitarbeitermanagement
  • Mobiler Zugriff
  • Online-Buchung
  • Online-Zahlungen
  • Reservierungs-Management
  • SMS-Nachrichtenversand
  • Social-Media-Integration
  • Terminplanung
  • Terminverwaltung
  • Veranstaltungskalender
  • Verfügbarkeit-Management
  • Verfügbarkeitsanzeige
  • Webseitenintegration
  • Wiederkehrende Termine
  • Zimmerbuchung
  • Zugriffskontrollen / Berechtigungen

Siehe die vollständige Terminplaner Software Liste

Alternativen für Launch27

Mehr Alternativen zu Launch27

Erfahrungen mit Launch27

Alle 204 Nutzerbewertungen lesen

Durchschnittliche Bewertung

Gesamt
4,6
Benutzerfreundlichkeit
4,5
Kundenservice
4,7
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,4

Nutzerbewertungen nach Bewertung

5
153
4
39
3
7
2
1
1
4

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Lawrence B.
Lawrence B.
Owner in USA
Verifizierter Nutzer auf LinkedIn
Verbraucherdienste, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

From where I'm sitting, no other software offers what L27 does for the same price.

5 vor 3 Jahren

Kommentare: I can't imagine starting a running a business without L27. I would highly recommend anyone going in to the cleaning industry to start with L27 before choosing anything else. Great support, great community around it, and they are consistently making upgrades.

Vorteile:

There isn't one or even a set of features that I would say I like best about L27. L27 has allowed me to grow a business of this sort in a much shorter time than would have been possible otherwise because of nearly all the features that are included. Despite its shortcomings, no other software available is going to allow you to do what you can with L27 at this price point. If i had to pick a few, the payment system is fantastic. Automatic holds and charges for customer cards is very convenient. The email notifications work very well to give customers plenty of warning about their upcoming booking and to let them know automatically if there's an issue with their payment method. The metric screen is decent. I'm glad it has that, though I think there are a few ways it could be improved.

Nachteile:

1. L27 is geared more toward service businesses that operate using independent contractors. We use employees so there are certain features that would be nice to have. 2. Inability to add customer reviews/feedback manually. It has to be done with the emailed customer surveys that come with L27 which isn't great. 3. The scheduling screens have improved but are still very difficult to use when you exceed about 10 bookings per day. Scheduling at this point is going to be difficult, regardless. I do think there are certain tools that would help.

Chase C.
Owner in USA
Hausmeisterservice, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Might be better for another industry

5 vor 2 Jahren

Kommentare: Launch27 was confusing for my carpet cleaning company and customers didn’t use it as willingly as House Call Pro.

Vorteile:

I liked the support, the story of the founder, the concept and idea for the software. I tried this concurrently with housecall pro.

Nachteile:

The setup is incredibly complicated. Even though there is great support it’s much like computer programming.

Verifizierter Rezensent
Op Manager in Schweiz
Verifizierter Nutzer auf LinkedIn
Hausmeisterservice, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: GetApp

From love to hate

1 letztes Jahr

Kommentare: I am writing here as, sitting in our office for more than 1h30 with 3 colleagues, we have nothing to do but stare at a blank screen. Launch27 has been offline since 730 PM yesterday. Before that, 4 other times L27 was offline at the start of the working day for at least 30 minutes, with some kind of maintenance. Friday the 18th of September, we had almost 4 hours of downtime in the middle of the afternoon. This adds up to the fact that we cannot do our accounting anymore because of the recent .csv export changes, and that our booking form (when it will be up, lol) will have some uneditable text in english (we operate in a french speaking country).
We are really desperate and losing time and energy with support making us feel like all this effort is worth much more than the monthly price of the tool.

Vorteile:

Initial willingness of team to accept feedback and improve software

Nachteile:

Terrible SLA, unhelpful customer support, development going the wrong direction

Jaron H.
Jaron H.
Owner in USA
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Launch 27 takes many functions from many platforms and combines them into one.

5 vor 4 Jahren

Kommentare: Time savings, efficiency, having everything in a central location but also cloud based so I can access anywhere. I am able to automate so many tasks, which makes it so that I can spend more time working on growth, or just having more free time in general.

Vorteile:

The thing I like the most is that this software is meant for specific industries, so it has the built-in functions tailored for those industries. And, if the software is missing something and the community requests it, then there is a clear "feature request" process that the company follows. When using the Launch 27 platform, I can imagine how many other spreadsheets and tools I would need to tie together to make business operations flow the same if I were to not be using Launch 27. It would be a lot. Launch 27 has the CRM, payment processor, scheduling, booking, etc. all in one platform which really helps save a lot of time. It also helps with the training and transition of new managers who may be using the platform as well. Although learning the ins and outs of Launch 27 to it's fullest extent can definitely take a long time and there is a lot of trial and error, I am confident that it takes less time than it would to learn the sum of a bunch of separate platforms.

Nachteile:

Broadly speaking, this is how I would describe what I like the least. From the top level, many companies do run their operations generally in a similar fashion. However, once you get down to more specifics, a lot of businesses run things differently. When building functions, Launch 27 has to choose which route to go, what to focus more on, what features to implement first, etc. So, sometimes the functions that would work best for my business may not come soon because the functions of other businesses are in higher demand. I would absolutely love to have Launch 27 be the one and only platform I use to manage all of the daily operations, and I do use it for 90%+ of operations, but there are still some area's where I have to resort to google docs and 3rd party apps to handle certain features. And note: the features I am talking about are related directly to things that Launch 27 could have implemented into the system (I'm not talking about things like advertising or email campaigns, etc.). For example, I do still calculate payroll on excel sheets because Launch27 does not calculate pay amounts in the same way and level of detail that we have set up as a company. The hourly and percentage functions are limited, and they don't have the ability to split pay between two people when they are both on percentage pay and cleaning the same home. For that reason alone, I run payroll on a spreadsheet. Lastly, employees always seem to have problems with the app.*hit text limit*

Jennifer T.
Jennifer T.
Small Business Owner in USA
Verifizierter Nutzer auf LinkedIn
Verbraucherdienste, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Awesome software

5 vor 3 Jahren

Kommentare: Along with the software, I keep it open on my phone and if my phone rings I have my wireless headset so that I can be on the page talking to the customers and booking at the same time while I'm at a job. I don't have to wait until I get back to the office to make any changes or send an invoice at all. I am able to be working and doing office work all at the same time. I just love it and the customer support has been amazing!

Vorteile:

Being a one-woman show for the time being, this has transformed my operational capabilities immensely! I am virtually able to keep everything organized, and it even helps me remember things that I forgot.

Nachteile:

Drawing a blank here. When I have any issues or problems that I need to work through, the team at launch 27 immediately responds to help me through any troubles I might be having.