--- description: Detaillierte Informationen über Kangaroo zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Kangaroo Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Customer-Loyalty-Software](/directory/10031/customer-loyalty/software) > [Kangaroo](/software/149363/kangaroo-rewards) # Kangaroo Canonical: https://www.capterra.com.de/software/149363/kangaroo-rewards Seite: 1 / 12\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/149363/kangaroo-rewards?page=2) > Digitales Treueprogramm für Unternehmen mit Marken-App. Automatisiertes Marketing, Discount-Engine, Tombola-Modul, integriert, Support. > > Bewertung: **4.9/5** von 260 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Kangaroo? Omnichannel-Treueprogramm, ideal für Unternehmen jeder Größe in allen Branchen. Die Kundschaft reicht von einem einzigen Standort bis hin zu Franchises mit mehreren Standorten in über 15 Branchen auf der ganzen Welt. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.9/5** | 260 Nutzerbewertungen | | Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.9/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.7/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Kangaroo Rewards - **Region**: Montreal, Kanada - **Gegründet**: 2013 ## Gewerblicher Kontext - **Startpreis**: 79,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Arabisch, Chinesisch, Chinesisch (traditionell), Deutsch, Englisch, Französisch, Italienisch, Niederländisch, Portugiesisch, Spanisch - **Verfügbare Länder**: Antigua und Barbuda, Argentinien, Australien, Bahamas, Bahrain, Barbados, Belgien, Brasilien, Chile, China, Costa Rica, Deutschland, Dominikanische Republik, Dänemark, Ecuador, Finnland, Frankreich, Griechenland, Indien, Irland und 37 weitere ## Funktionen - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Angebot in sozialen Medien - Angebotsmanagement - Anpassbare Vorlagen - Automatisierte Terminplanung - Befragungs-/Umfragemanagement - Berichterstattung / Analyse - Berichterstattung und Statistik - Bonus-Management - Bonus-Verwaltung - CRM - Dashboard - Datenvisualisierung - E-Mail Marketing - E-Mail-Management - Engagement-Tracking - Feedback-Management - For Small Businesses - Geplanter Nachrichtenversand - Kampagnenmanagement - Kampagnenplanung - Kampagnenplanung - Kontaktmanagement - Konversion-Tracking - Kundenaktivitäts-Tracking - Kundendatenbank - Kundenerlebnis-Management - Kundenkarten - Leistungskennzahlen - Massen-SMS - Mehrsprachig - Mitgliedschaft-Management - Mobile Coupons - Multi-Channel-Kommunikation - Multichannel-Datenerfassung - Multichannel-Marketing - NPS-Umfragestruktur - Negatives Feedback Management - ROI Tracking - Social-Media-Integration - Textanalyse - Third-Party Integrations - Treueprogramm - Umfragen & Feedback - Verwaltung von Auszeichnungen - Visuelle Analytik - Vorlagen-Management - Wettbewerbs-Management - Zugriffsquellen-Verfolgung ... und 6 weitere Funktionen ## Integrationen (12 insgesamt) - Adobe Commerce - Amazon API Gateway - BigCommerce - Constant Contact - Gorgias - Judge.me - Klaviyo - Lightspeed Retail - Magento 2 Grouped Promotions - Pepperi - Shopify - WooCommerce ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Customer-Loyalty-Software](https://www.capterra.com.de/directory/10031/customer-loyalty/software) ## Ähnliche Kategorien - [Customer-Loyalty-Software](https://www.capterra.com.de/directory/10031/customer-loyalty/software) - [Kundenengagement Software](https://www.capterra.com.de/directory/30906/customer-engagement/software) - [CEM Software (Customer Experience Management)](https://www.capterra.com.de/directory/30671/customer-experience/software) - [Gamification Apps](https://www.capterra.com.de/directory/30911/gamification/software) - [Referenzmarketing Software](https://www.capterra.com.de/directory/30679/customer-reference-management/software) ## Alternativen 1. [Referrizer](https://www.capterra.com.de/software/144990/referral-marketing-automation) — 4.8/5 (197 reviews) 2. [Tremendous](https://www.capterra.com.de/software/197141/tremendous-rewards) — 4.8/5 (550 reviews) 3. [Tango](https://www.capterra.com.de/software/146809/e-gift-card-rewards-and-incentives) — 4.8/5 (535 reviews) 4. [Trustpilot](https://www.capterra.com.de/software/169618/trustpilot) — 4.5/5 (1207 reviews) 5. [TapMango](https://www.capterra.com.de/software/148733/tapmango) — 4.8/5 (186 reviews) ## Nutzerbewertungen ### "Great Service but Pricey" — 5.0/5 > **BACHAR** | *27. März 2025* | Einzelhandel | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: I really appreciate the excellent customer service provided by the team, especially \[sensitive content hidden\]. They were incredibly helpful and attentive. Overall, it’s a fantastic service > > **Nachteile**: The monthly fees are quite high, which can be challenging, especially for small businesses like mine > > I would like to explore Kangaroo further to provide a more comprehensive review of my overall experience with the service. ----- ### "A rewarding experience with Kangaroo" — 5.0/5 > **Sam** | *17. September 2026* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Functionality, versatility and support were outstanding. Their ability to provide us answers when we needed them was priceless. > > **Nachteile**: Perhaps could have learned about our business model more thoroughly before we implemented the product. We are unique in our industry due to our seasonality and have been in business for 25 years. Translating some of this was a challenge on both vendor and client side. > > We've been working with Kangaroo Rewards since March of 2026 and it's been a great experience. They built our own branded app for our loyalty program, and we were able to take our time and deploy it to our clients in a strategic manner. Our clients earn points, check in with a QR code at the front desk, and we can send them offers by email, text, and push - one offer went out to over 16,000 clients. The support is what really sets them apart. \[sensitive content hidden\] and his team answer fast, usually the same day, and they check in just to make sure everything is running right. Any time we hit a snag they jump on it. Highly recommend\! ----- ### "Great Program, Outstanding Support" — 5.0/5 > **Paul** | *27. August 2026* | Konsumgüter | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Kangaroo gives us the flexibility we need to create a loyalty program that works for our business. The platform is easy to use and provides great value for the money. > > **Nachteile**: So far, I haven’t found anything I dislike about Kangaroo. The platform and customer support have both exceeded our expectations. > > Our experience with Kangaroo has been great. We wanted to implement a loyalty program for our customers and Kangaroo has given us that. \[sensitive content hidden\] have both been excellent to work with. They have been knowledgeable, responsive and very patient with all of our questions. They have taken the time to understand what we are trying to accomplish and have made the setup process much easier. We are excited to see the results\! ----- ### "good product" — 3.0/5 > **tim** | *22. Dezember 2019* | Einzelhandel | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: nice simple product to use ... nice to be able to provide customers with rewards ... > > **Nachteile**: missing some features that another product had ... need to be able to let people know when they have a discount ... > > fairly good prdouct ----- ### "Excellent Loyalty Program for Shopify" — 5.0/5 > **Verifizierter Rezensent** | *2. Juli 2026* | Möbel | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Kangaroo has been a great loyalty app for our Shopify store. It's easy to set up, looks professional, and gives customers a good reason to come back and shop again. The points system and rewards are simple to manage, and the integration works smoothly. The support team is also responsive and helpful whenever we need assistance. Highly recommended for any store looking to improve customer retention and repeat purchases. > > **Nachteile**: Nothing major. The app works well overall. I would just appreciate more customization options and a few more advanced features in future updates. ----- Seite: 1 / 12\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/149363/kangaroo-rewards?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/149363/kangaroo-rewards) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten