---
description: Detaillierte Informationen über Kangaroo zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Kangaroo Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Customer-Loyalty-Software](/directory/10031/customer-loyalty/software) > [Kangaroo](/software/149363/kangaroo-rewards)

# Kangaroo

Canonical: https://www.capterra.com.de/software/149363/kangaroo-rewards

Seite: 1 / 11\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/149363/kangaroo-rewards?page=2)

> Digitales Treueprogramm für Unternehmen mit Marken-App. Automatisiertes Marketing, Discount-Engine, Tombola-Modul, integriert, Support.
> 
> Bewertung: **4.9/5** von 250 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet Kangaroo?

Omnichannel-Treueprogramm, ideal für Unternehmen jeder Größe in allen Branchen. Die Kundschaft reicht von einem einzigen Standort bis hin zu Franchises mit mehreren Standorten in über 15 Branchen auf der ganzen Welt.

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.9/5** | 250 Nutzerbewertungen |
| Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.9/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.7/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: Kangaroo Rewards
- **Region**: Montreal, Kanada
- **Gegründet**: 2013

## Gewerblicher Kontext

- **Startpreis**: 79,00 $
- **Preismodell**:  (Kostenlose Testversion)
- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)
- **Unterstützte Sprachen**: Arabisch, Chinesisch, Chinesisch (traditionell), Deutsch, Englisch, Französisch, Italienisch, Niederländisch, Portugiesisch, Spanisch
- **Verfügbare Länder**: Antigua und Barbuda, Argentinien, Australien, Bahamas, Bahrain, Barbados, Belgien, Brasilien, Chile, China, Costa Rica, Deutschland, Dominikanische Republik, Dänemark, Ecuador, Finnland, Frankreich, Griechenland, Indien, Irland und 37 weitere

## Funktionen

- Aktivitäts-Dashboard
- Alarmfunktion / Benachrichtigungen
- Angebot in sozialen Medien
- Angebotsmanagement
- Anpassbare Vorlagen
- Automatisierte Terminplanung
- Befragungs-/Umfragemanagement
- Berichterstattung / Analyse
- Berichterstattung und Statistik
- Bonus-Management
- Bonus-Verwaltung
- CRM
- Dashboard
- Datenvisualisierung
- E-Mail Marketing
- E-Mail-Management
- Engagement-Tracking
- Feedback-Management
- For Small Businesses
- Geplanter Nachrichtenversand
- Kampagnenmanagement
- Kampagnenplanung
- Kampagnenplanung
- Kontaktmanagement
- Konversion-Tracking
- Kundenaktivitäts-Tracking
- Kundendatenbank
- Kundenerlebnis-Management
- Kundenkarten
- Kundensegmentierung
- Leistungskennzahlen
- Massen-SMS
- Mehrsprachig
- Mitgliedschaft-Management
- Mobile Coupons
- Multi-Channel-Kommunikation
- Multichannel-Datenerfassung
- Multichannel-Marketing
- NPS-Umfragestruktur
- Negatives Feedback Management
- ROI Tracking
- Social-Media-Integration
- Textanalyse
- Third-Party Integrations
- Umfragen & Feedback
- Verwaltung von Auszeichnungen
- Visuelle Analytik
- Vorlagen-Management
- Wettbewerbs-Management
- Zugriffsquellen-Verfolgung

... und 6 weitere Funktionen

## Integrationen (14 insgesamt)

- Adobe Commerce
- Amazon API Gateway
- BigCommerce
- Constant Contact
- Gorgias
- Judge.me
- Klaviyo
- Lightspeed Retail
- Magento 2 Grouped Promotions
- Mailchimp
- Pepperi
- Shopify
- WooCommerce
- eCommerce Software

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- Chat

## Category

- [Customer-Loyalty-Software](https://www.capterra.com.de/directory/10031/customer-loyalty/software)

## Ähnliche Kategorien

- [Customer-Loyalty-Software](https://www.capterra.com.de/directory/10031/customer-loyalty/software)
- [Kundenengagement Software](https://www.capterra.com.de/directory/30906/customer-engagement/software)
- [CEM Software (Customer Experience Management)](https://www.capterra.com.de/directory/30671/customer-experience/software)
- [Gamification Apps](https://www.capterra.com.de/directory/30911/gamification/software)
- [Referenzmarketing Software](https://www.capterra.com.de/directory/30679/customer-reference-management/software)

## Alternativen

1. [Referrizer](https://www.capterra.com.de/software/144990/referral-marketing-automation) — 4.8/5 (196 reviews)
2. [Tremendous](https://www.capterra.com.de/software/197141/tremendous-rewards) — 4.8/5 (464 reviews)
3. [Tango](https://www.capterra.com.de/software/146809/e-gift-card-rewards-and-incentives) — 4.8/5 (521 reviews)
4. [giftmall](https://www.capterra.com.de/software/1056705/giftmall) — 5.0/5 (51 reviews)
5. [Trustpilot](https://www.capterra.com.de/software/169618/trustpilot) — 4.5/5 (1202 reviews)

## Nutzerbewertungen

### "Great Service but Pricey" — 5.0/5

> **BACHAR** | *27. März 2025* | Einzelhandel | Empfehlungsbewertung: 5.0/10
> 
> **Vorteile**: I really appreciate the excellent customer service provided by the team, especially \[sensitive content hidden\]. They were incredibly helpful and attentive. Overall, it’s a fantastic service
> 
> **Nachteile**: The monthly fees are quite high, which can be challenging, especially for small businesses like mine
> 
> I would like to explore Kangaroo further to provide a more comprehensive review of my overall experience with the service.

-----

### "Great Product and People" — 5.0/5

> **Danielle** | *11. August 2025* | Einzelhandel | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: It's very user friendly, its modern and easy to use. I like the AI features that help you make your emails and subject lines better. I really like our account manager because she is so helpful and I feel like always has our back and our best interest in mind for our business and overall success.
> 
> **Nachteile**: There are some integrations that don't completely connect with our point of sale system but hopefully more features will become more seamless soon\!
> 
> I really enjoy working with our account rep, \[sensitive content hidden\] she is so helpful and makes working with Kangaroo very easy. There's also a lot of great options for cool reward programs for our customers\!

-----

### "Blue Bay Lifestyle Co. x Kangaroo" — 5.0/5

> **Donna** | *5. September 2025* | Bekleidung & Mode | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: The software is easy to understand and use. It integrates with our system easily and the process is intuitive through our POS.
> 
> **Nachteile**: Overall it works pretty well for what we need, but we do wish the Basic Plan came with a few more features. Additionally, sometimes, when logging into our account through Kangaroo, we have to wait for a second, reload the site, and log in again for it to pull up. This is just a small inconvenience though.
> 
> Overall the experience has been great. It does 99% of the things we wanted it to do, and the other 1% is just quality of life things. Alex M. has been very helpful in fixing what few issues we've had\!

-----

### "Valuable Experience at Kangaroo" — 5.0/5

> **Mariane** | *11. März 2026* | Einzelhandel | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: I liked how comfortable and easy Kangaroo is to use. The platform is simple, clear, and very practical.
> 
> **Nachteile**: Honestly, there was nothing I particularly disliked about Kangaroo. The platform was easy to use, reliable, and very user-friendly. I didn’t encounter any major issues, and my overall experience was smooth and enjoyable.
> 
> My overall experience with Kangaroo was very positive. The platform is intuitive and easy to navigate, and it made completing tasks efficient and stress-free. I appreciated how user-friendly it is, and I found the overall experience smooth, reliable, and enjoyable.

-----

### "good product" — 3.0/5

> **tim** | *22. Dezember 2019* | Einzelhandel | Empfehlungsbewertung: 6.0/10
> 
> **Vorteile**: nice simple product to use ... 

nice to be able to provide customers with rewards ...
> 
> **Nachteile**: missing some features that another product had ... 

need to be able to let people know when they have a discount ...
> 
> fairly good prdouct

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Seite: 1 / 11\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/149363/kangaroo-rewards?page=2)

## Links

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