Was ist Helcim?

Helcim is a payments company who believes in giving small businesses every possible edge to thrive and enrich our communities. We deliver an easier, smarter, and more affordable payment experience with a human touch.

Web: https://www.helcim.com

Wer verwendet Helcim?

For small & medium sized businesses like dentists, lawyers, accountants, restaurants, wholesalers, and online retailers. Or any business looking for a better way to accept payments.

Wo kann Helcim bereitgestellt werden?

Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)

Über den Anbieter

  • Helcim
  • Ansässig in Calgary, Kanada
  • 2006 gegründet
  • Telefon-Support

Erhältlich in diesen Ländern

Kanada, Vereinigte Staaten

Sprachen

Englisch

Über den Anbieter

  • Helcim
  • Ansässig in Calgary, Kanada
  • 2006 gegründet
  • Telefon-Support

Erhältlich in diesen Ländern

Kanada, Vereinigte Staaten

Sprachen

Englisch

Helcim – Videos und Bilder

Helcim Software - 1
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Videos zu Helcim
Helcim Software - 1
Helcim Software - 2
Helcim Software - 3
Helcim Software - 4
Helcim Software - 5

Kosten ähnlicher Produkte wie Helcim vergleichen

Helcim

N/A
Kostenlose Version
Gratis Testen
29,00 $/Monat
Kostenlose Version
Gratis Testen
49,00 $/Monat
Kostenlose Version
Gratis Testen
Nicht verfügbar
Kostenlose Version
Gratis Testen

Helcim Funktionen

  • ACH Zahlungsabwicklung
  • Abrechnung & Rechnungsstellung
  • Anpassbare Rechnungen
  • Auftragsmanagement
  • Berichterstattung / Analyse
  • Bestell-Management
  • CRM
  • Dashboard
  • Datensicherheit
  • Debit-/Kreditkartenverarbeitung
  • Drittanbieter-Integration
  • E-Commerce-Management
  • E-Mail Marketing
  • Einkaufswagen
  • Elektronische Zahlungen
  • Integration in die Buchhaltung
  • Inventarverwaltung
  • Katalogisierung / Kategorisierung
  • Kontakt-Datenbank
  • Kundenkonten
  • Mehrere Zahlungsmöglichkeiten
  • Mobile Zahlungen
  • Mobiler Zugriff
  • Online-Abrechnung
  • Online-Zahlungen
  • PCI-Compliance
  • Persönliche Zahlungen
  • Prävention von Zahlungsbetrug
  • Rabattmanagement
  • Rechnungserstellung
  • Rechnungshistorie
  • Retourenmanagement
  • Self-Service Portal
  • Steuerrechner
  • Verkaufspunkt POS
  • Versand-Management
  • Website-Management
  • Wiederkehrende Rechnungen
  • Wiederkehrende- / Abonnement-Abrechnung
  • Zahlungsabwicklung
  • wiederkehrende Zahlungen mehrerer Zeiträume

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Bewertungen über Helcim

Durchschnittliche Bewertung

Gesamt
4,6
Benutzerfreundlichkeit
4,4
Kundenservice
5,0
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,8

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
74%
4
16%
3
11%
Chaya F.
Owner in Kanada
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Simply great merchant services

5 letztes Jahr

Kommentare: i absolutely love using Helcim. i have used many other platforms in previous jobs, and not one matches the level of customer service which Helcim provides. coupled with the fairly easy to use system and setup, I believe Helcim is one of the best, definitley the best for the price point, which I was just informed has been removed!

Vorteile:

fairly easy to set up and use, although if I didnt have experience setting up pos systems it might have been slightly more challenging. in my opinion the absolute best part of Helcim is their customer service. whenever I hit a bump in the road, I just called customer service and an agent was able to walk me through it.

Nachteile:

i dont have any real cons that come to mind. maybe additional features when customizing invoices and receipts would be a cool option.

Antwort von Helcim

letztes Jahr

Thank you, Chaya, for expressing your feelings about Helcim's unique value in the merchant services industry. We feel the same! Customer service, low fees, and high value for you and your business are what drive our mission - that merchants would love everything you experience as you partner with Helcim.

Leah M.
Proprietor in Kanada
Kunst & Handwerk, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Good software -- slightly confusing user interface, but terrific support staff.

4 letztes Jahr

Kommentare: So far, really good. The support staff are TERRIFIC -- I had to call a couple of times to figure out how to do things, but they were very fast and efficient at getting me rolling and moving ahead, and were very professional and polite.

Vorteile:

Once I understood how to do things, it all worked out very well.

Nachteile:

The user interface is a bit confusing, and sometimes seems like the processes are a bit redundant.

Antwort von Helcim

letztes Jahr

We're happy you switched to Helcim and we're proud to serve you, Leah!

Kelly C.
Owner in USA
Luxusgüter & Schmuck, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Terrible card terminal, but a fantastic company!

3 vor 12 Monaten

Vorteile:

I've done quite a bit of shopping around and have yet to find any card processing company that has lower or more comprehensive rates. On the rare occasion I or my staff have had to call customer service, we've had a very short wait to talk with a live person, and our issue was always easily remedied. I also appreciate that Helcim customer support were always careful to not share my personal information with my staff.

Nachteile:

By far, my least favorite thing about using Helcim has been the card terminal itself. I've use a couple different ones, and they're rather clunky and tricky for our clients to use. Even walking our client through each step, they'd still often make a mistake and have to start over because they'd hit the wrong button.

Antwort von Helcim

vor 12 Monaten

We're glad to hear your customer service experience was top notch while enjoying low rates. Thank you for sharing, Kelly. Also, thank you for your feedback on the card terminal. You give us guidance on how to improve as we seek to improve the transaction experience for merchants and their customers. We have new terminals launching soon with more upgrades and options for merchants coming in the future.

Donald W.
Owner in USA
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Ease of Payments

5 vor 9 Monaten

Kommentare: We are brand new to this product but have used mobile software in the past, while the other software works o.k. their customer service leaves a lot to be desired, I called on my very first day of using this product and the customer service was outstanding, [SENSITIVE CONTENT] was amazing, very patient, answered my questions and walked me through all the different services offered. In 20 years of processing credit cards I have never had such an incredible experience. I know it was my first day and my first experience with their customer service but my mom also told me "if your relationship (business or personal) starts off bad it will most likely end bad" based off this I'm confident my relationship with Helcim is going to be outstanding

Vorteile:

The application and approval process was quick and easy, had approval with 24 hours

Nachteile:

A little more difficult to navigate around until you get used to it. Does not offer same day funding like most other mobile applications.

Antwort von Helcim

vor 9 Monaten

We're so proud to provide our merchants top shelf customer service. Thank you so much, Donald, for sharing your experience after switching to Helcim!

Paul S.
Registered Massage Therapist in Kanada
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Customer Service second to none

5 letztes Jahr

Kommentare: My credit card reader was displaying a fault message so I reached out to the Helcim team to find a solution. I talked to [SENSITIVE CONTENT HIDDEN] in the Customer Service department and he immediately had an answer to solve my problem. [SENSITIVE CONTENT HIDDEN] walked me through the replacement process, made the necessary calls to get a new unit and most importantly kept me updated to his progress. The replacement unit was delivered to me less than 24 hours after my initial call to Helcim. Now that’s service !!! The Helcim team has set standards in customer service that more companies could take valuable lessons from.

Vorteile:

The software is an integral part of my business and is reliable, well thought out and has an easy to understand interface for myself and for my customer when they are paying.

Nachteile:

The software has been well thought out. No issues.

Antwort von Helcim

letztes Jahr

Being an integral, reliable partner for your business is core to how Helcim strives to partner with you. Thanks for sharing your feedback Paul!