Wer nutzt diese Software?
Reputology helps multi-location businesses in a variety of industries, including healthcare, dining, automotive, fitness, hospitality, retail, finance, and more.
Durchschnittliche Bewertung47 Bewertungen
- Gesamt 5 / 5
- Benutzerfreundlichkeit 5 / 5
- Kundenservice 5 / 5
- Funktionen 4.5 / 5
- Preis-Leistungs-Verhältnis 5 / 5
- Kostenlose Version Nein
- Kostenlose Testversion Ja, Kostenlose Testversion
Cloud, SaaS, Web
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2013
Reputology is the #1 review monitoring solution for multi-location enterprises. Our app for HootSuite allows you to engage reviewers quickly on Google My Business, Facebook & more directly from the HootSuite interface.
24/7 Email Alerts gives your team instant notifications when Reputology finds new reviews.
Automated Reporting saves valuable time so you can focus on higher ROI efforts.
The Fortune 500 trust Reputology as well as recognized brands like Golds Gym and House of Blues.
- Distribution von Vollziehungen
- Kontrolle des Genehmigungsprozesses
- Sammlung mehrere Kanäle
- Berichterstattung über Anrufe
- Überwachung der Beschwerden
- Social Media-Kennzahlen
- Social Media-Überwachung
- Überprüfung bewerten
- Automatisiertes Veröffentlichen
- Filtern nach Keyword
- Verwaltung mehrerer Konten
Die hilfreichsten Reviews für Reputology
Bewertet am 11.8.2016
Manage Your Customer Service
Kommentare: We have been using the service at House of Blues for about 2 years. Reputology is a great resource for organizing and managing your customer service. reviews.
Vorteile: Organizes all feedback in one place, in a clear, organized format. Multiple users in your company can access the account. Reputology pulls together direct feedback and social media feedback all in one place. Provides you with detailed information to reach out to customers.
Nachteile: You receive emails of feedback to your outlook. At our company we respond to our customers through outlook emails & phone calls. You then have to close out feedback in Reputology or you will receive emails reminders. I wish there was away to update the status to Reputology through email. Or if there was away to respond right through Reputology. I often feel like I am doing double duty.
Antwort des Softwareanbieters
von Reputology an 11.8.2016
Hey Erin - Thank you for the feedback. We are always trying to figure out ways to make the product better and definitely do not want you doing more work than necessary. I'll escalate this suggestion to our tech team. TY!
Bewertet am 17.1.2019
the Lighter Side Of Reputation Management
Kommentare: Overall, the reputation management success we've had with Reputology is on par with any other platform out there. The API is definitely a plus for those looking to integrate their own apps.
Vorteile: Okay, so full disclosure we've used and still do use several other reputation management products out there in parallel with Reputology, including Birdeye, YEXT and Revinate. Reputology's main allure is its price and API to things like GMB and Facebook. It definitely works as easily as all the other big names in that list - with the notable exception of YEXT, which is more geared towards enterprise class chains.
Nachteile: It's not the software per-say, it's just the nature of the relationship management game out there today. for instance, you can't properly pull or respond to Yelp without the new paid relationship with them, so it doesn't matter who you use to manage reviews on certain platforms, you end up paying someone something to do it. But that has nothing to do with Reputology, and everything to do in your willingness to invest in this side of the game. For hotels like us, it's critical.