Whip Around

Kommentare: Overall, Whip-Around is a great product and a very effective tool.

Vorteile: I am part of a team that manages over 70 drivers and a fleet of 33 vehicles in 16 states. This software has been the perfect solution to remotely manage pre and post trip reports, vehicle maintenance, and driver compliance. It’s very simple to implement with drivers due in large part to not require special or expensive equipment - most of our drivers use the free app on their own smartphones. We also use inexpensive Samsung tablets which we leave on the vehicles (one per vehicle). Other great features are the document management for fleet and drivers, mechanic notifications and updates, and the ease of generating reports and summaries.

Nachteile: The only thing I would like to see improve is the driver communication tools. Currently, there is no feature in place that notifies drivers of the status of faults they reported. There is a feature to leave comments on a fault report, but drivers are not notified of those comments. Also, there is a feature to alert drivers if they miss a report or to send them reminders, however, it only sends these notifications via the app for drivers, so they would have to be logged in to see it. Sending text messages directly to the drivers via their personal mobile phones would be much more effective.

Kommentare: I think much of this is answered above but I'll try to comment simply here with some bullet points.
-improved time management for our mechanics to the tune of 20%
-our fleet has stayed moving more regularly due to a streamlined means of communications and necessary repairs. We've gone from being primarily reactive to primarily proactive. In 1 half of our company we've seen an 80% reduction in rental costs and I attribute some of this to the introduction of WhipAround to our fleet of heavy equipment.
-We have improved accountability from our driver's. We can now see who is and who isn't following our policies and procedures on a daily basis and take corrective action
-In the past we operated off of homegrown spreadsheets and files to hold information about our fleet. Now we are able to have 1 spot to store vehicle/equipment info, photos, reports, faults, repairs, etc. So simple!
-Overall, I have and will continue to suggest WhipAround to anyone I associate with as I firmly believe in their product and the support from their team. We at Belknap Landscape Co. honestly couldn't be happier with our relationship

Vorteile: #1 - customer service and implementation of the software into our organization was amazing.
#2 - [SENSITIVE CONTENT HIDDEN] is number 1 in customer service and attention to our needs and product development thoughts.
#3 - [SENSITIVE CONTENT HIDDEN] took time to fly out to our team to help onboard our drivers into the software and provide a personal approach to the training
#4 - the software is SOOO simple to use yet incredibly powerful and valuable in terms of results
#5 - our drivers and mechanics now communicate totally differently than they use to in the past. Everything is streamlined and documented
#6 - speaking of documentation...gone are the days of carbon copy books and tracking down hand written forms. Our organization has 4 facilities and to transfer information in a time-effective manner was everything but successful. With WhipAround the right people in our company get the information they need instantaneously allowing us to keep the right documents in the right place for legal purposes, allowing our mechanics to respond instantly to the needs of our fleet to keep them going and to effectively schedule the necessary repairs we need to run a profitable business. Everyone in the process of our fleet is accountable to their specific role when using WhipAround. Finally, the folks at WhipAround are all about product development and always open to suggestion/improvement of what they provide for a service which is a huge value add proposition in my book.

Nachteile: It costs .25 cents more per month per vehicle than the carbon copy book that we used in the past. Just kidding...that's all I've got. We thoroughly enjoy the business relationship we have with the WhipAround team!

Kommentare: Everyone at Whip Around has always answered all of my questions in a very timely manner, and I honestly have nothing but positive things to say about the company and our partnership!

Vorteile: All of our Drivers & Service Managers are loving Whip Around, and the ease of the app. Truth be told, they were not consistently completing pre and post trip inspections, but now are doing so on a daily basis. I had one driver, who traveled to work at a different location for a week, call me so that I could switch him from one team to the next, to do his daily inspections. That would have NEVER happened before, and inspections would have just not been done... Also, my Sales Rep. has always been more than helpful! She visited us in person (for free) to conduct on site training, and is always available to answer my questions. If she is not in the office, someone there has always given me help within minutes!

Nachteile: Nothing - the system is easy to learn, and the app is amazing! If I was able to get my group using the app (within 1 day) and have less than 5 follow up questions this year - that speaks volumes!

Kommentare: It is easy to use but very limited for drivers and for office people. As an office person must of the time I don't get to see the drivers, it will be useful if Whip Around was the tool were we could connect with more information.

Vorteile: I like the fact that pictures can be taken and drivers can do their pre and post. I like that it is easy to use.

Nachteile: that you can't add information unless it's requested. I can't print reports or customized them for what I need.

Kommentare: on My experience this program help me a lot, i'm allays aware for any issue or accidents on my units, when, drivers let me now when the units need oil change or any maintenance ....

Vorteile: Is easy to report and have update every unit the maintenance, easy for my driver and support every possible issue

Nachteile: i like everything, is fast, easy to use including driver whit out technologies knowledge's, and this is very important for me