Whip Around

All in one Fleet management System

Vorteile:

Right from the start i found this software easy to use, easy to integrate and easy to maintain. It takes alot of the hassle out of Fleet management for the managers as well as the drivers. With the recent addition of the Maintenance section, we've been able to keep better track of upcoming services and certifications resulting in less down time for the fleet.

Nachteile:

Customization of the reports would be a benefit as well as being able to assign annual inspection dates, for CVIP or other certifications, to vehicles instead of relying on the reminders section. having it auto populate in the maintenance section when due.

Old School to new ways....

Kommentare: We began our experience when Whip Around was new to the US market. Since then we have rolled along with the growth in the company. That includes switching account managers multiple times in the last year. During our first 1.5 yrs with Whip Around we had a really solid and knowledgeable go-to person who I assume knew the program inside and out due to being a part of the early days. Account managers now don't seem to have the same passion or commitment to the product as the original person we worked with. The biggest shift for me personally as a user has been feeling like we lost a personalized touch and that my input had value to the future look of updates.

Vorteile:

For us, the software's primary goal was for our employees to perform daily inspections for DOT compliance and the internal awareness of vehicle/equipment concerns or defects.

Nachteile:

As an early user, we have had to adapt to many updates, and some of those caused hiccups in our console that we manually updated once discovered. We would the app to be more useful to our shop mechanics, rather than them having to use a desktop computer for some things (out of service/back in service is a good example of that wish).

What I wish it had

Kommentare: Its great for pretrips but other than that trying to use anything else I have struggled with bugs or just a release of the feature to early to where it really needed more thought and development. I hope to see some corrections of the current features to make it more used friendly on all platforms.

Vorteile:

The inspections tab works great its user friendly on both driver and mechanic side and I don't have any issues there.

Nachteile:

1) I wish you could make assets available to more than one group. I want to separate my mechanics and drivers since they have separate forms but I would then have to have 2 of every asset making me pay double. 2) I wish you could achieve vehicles. We have had trucks get totaled and we have to keep pretrips for records but we don't need to keep paying for the asset to be active when we don't have it any more. 3) I wish the phone app was more comparable to the computer. There is so much you cant get to or navigate on the phone and it makes it hard when you out in the shop trying to look through inspections and work orders of the truck you are trying to repair. The app overall is just not user friendly for mechanics which makes it hard to teach them to use it. 4) This would be a great tool for mechanic shops if you found a way to make a customer asset for vehicles not owned by the company.

The Best Vehicle Inspection App (Second To None)

Kommentare: Whip Around is the best option for vehicle inspections and maintenance we've come across. The process is streamlined and easy to use. The ability to create driver accounts to track inspections helps hold employee's accountable for the company vehicles they operate.I have found the fine folks at Whip Around are open to suggestions in hopes of serving their customer base better by always seeking to improve their services, and that's something I respect a great deal. Thank you!

Vorteile:

I absolutely love every aspect of this app. I was able to customize the app to our needs just by playing around with some of the features on my own. After meeting with [SENSITIVE CONTENT], I felt all our questions or answered. Any feature of the app I didn't know about was shared with me thanks to [SENSITIVE CONTENT]'s extensive knowledge. Customer service is key with any business, and Whip Around knocks it out of the park with their accessibility to speak someone If there are questions in need of answering.

Nachteile:

• Don't know if it's possible, but it would be amazing to have a Pre-existing Damage Section for the Assets. Some of the vehicles we have in our fleet are pre-owned, and they come with small scrapes, scratches, and minor dents•The ability to copy individual cards to other forms. I found when we have a vehicle out service, and we have to swap supplies to other vehicles, being able to copy a card with the specific information to another form would be useful.•The ability to video record during an inspection of our patrol vehicle lights would be fantastic. I heard this is something that should be available at the end of this year.

Great product

Kommentare: We are using Whip Around most particularly for Inspection reports on trucks and trailers as well as Inventory control and a mechanics checklist. Thus far, it has been great. We are supposed to be able to combine it with our Verizon Connect account, which we havent figured out as of yet, but it is a matter of time before it gets even better.

Vorteile:

The ease of use is probably the best thing. We did a simple training for our crew one day and started use the following Monday. It was really easy to use.

Nachteile:

Have not really found a con as of yet...