idu-Concept

Kommentare: Started using the system in 2014. It is a user friendly system with amazing functionalities. It has really made our work processes more efficient. The support/helpdesk is very efficient as Users' needs/queries are addressed as soon as possible.

Vorteile: The analytical reporting and the Recodes and Accruals are excellent functionalities available on idu Version 5. The idu-Concept Administrator is very user friendly which makes it easier for any person to manage the admin environment, no IT/system developing skills required hence no support agreement is needed.

Nachteile: No cons that I can think of, the system offers functionalities that meet the needs of businesses. It is responsive to business needs especially the latest Version 5 has made a significant move in addressing business needs. The system provides value for money and its implementation cost is reasonable.

Kommentare: IDU has made reporting, budgeting & forecasting an administrative dream for my department. I would highly recommend IDU for any business, big or small.

Vorteile: Easy to use for non-financial users.
Ability to adapt and customize system to suit our business on a continuous basis.
Easy to understand system & use it in our day to day business for reporting & decision making.
Admin ability to create, change or update anything, without depending on IDU consultants.
Feedback & assistance from Helpdesk & Consultants are always fast & effective!

Nachteile: That I cannot see 'back-end' rules to make sure it is in line with my expectations.
IDU is very fiscal set restricted (causing duplication of work & errors to occur).
Structures is also very specific, again duplication of work (would be nice to have a 'main' set up where all structures feed from).

Kommentare: I have been working on the IDU programme/software for the last four years and i am impressed with the programme and all the functions that are offered. We mainly use it for our budgeting process and i am quite happy with how everything is structured. We recently upgraded to the latest version of IDU and there are some features that are no longer available and most people struggled to find their way on how to go about using the programme but the overall experience has been awesome and the wonderful team at IDU KZN has been very helpful.

Vorteile: The reports, i think they a have been designed in such a way that they even if a person has never worked on the IDU programme, one can easily interpret the information.

Nachteile: We always have to email our queries and not communicate our queries over the phone. I think IDU should introduce team viewer to be able to see on our screens what issues we have.

Kommentare: Using idu-concept in our last annual budget setting process allowed the process to be more efficient. With staff able to concurrently access their project areas and add comments or make changes as needed, a reduced timeframe was needed for the process and as well as being less stressful for all!

Vorteile: The direct integration and daily refresh from our accounting system into idu-concept allows non Finance managers and staff to proactively monitor and manage their areas of responsibility on an ongoing basis, reviewing results against budget without having to wait until manual excel based reports are run by Finance or month end reports are sent out.

Nachteile: The excel reports do need more tailoring to ensure they are set up to provide the information we need in the format we need

Kommentare: With various departments, IDU has assisted with budgetary control - spend monitoring. Looking forward, we hope to have the managers query financial transactions for more accurate management reporting.

Vorteile: The fact that its excel based makes it easy to use. The user flexibility and customization makes IDU perfect for reporting.

Nachteile: Still trying to figure out how the CAPEX tracking can work best for our organisation (reporting especially). If IDU can have the ability to assist in CAPEX spend tracking it will be superb.