Martial Arts on Rails

Kommentare: The customer service with MAonRails has been fantastic. Eran goes out of his way to help and answers quickly. They were also willing to work with us on price which for a small school is greatly appreciated.

Vorteile: The interface is clean, easy to navigate for students and administrator. Easy to customize and get up and running quickly. Like the family account feature, belt ranks are easy to create, add, and modify. Customer Service is fantastic, quick answers and always willing to help.

Nachteile: That each document cannot have a customizable email saved. A bit difficult to navigate belt ranks when different classes can count towards time in grade. Also, the gym schedule is not great. Would like to see a month at a time.

Kommentare: It’s cuts down tons on paperwork and allows the use of a card for recurring monthly payments. Those are huge. We also keep attendance and rank in this and it helps tons as well. I was skeptical at first but will say that we highly enjoy its function.

Vorteile: Best customer support around!
Very streamline and easy to use
Ever evolving with input from customers
Less paperwork, mass emailing, just great in all areas.
Fair priced

Nachteile: - sometimes can be a little glitchy but Customer support always is right on it.

Kommentare: Very happy overall. Service is key for me, makes me want to stay bc I have help when I need it.

Vorteile: The ease of use, and the customer response time, initially and ongoing as needed. I like the customization options specifically for Martial Arts.

Nachteile: It takes some time to learn the settings and it’s still something that I’m learning even after a year. Sometimes there are glitches. But with the immediate response (and tech help from the back-end) from the company, it makes it easier to handle.

Vorteile: The team is quick to respond and open to suggestions for features.
The setup is pretty simple and easily integrates with payment software.
The FrontDesk option is a nice feature for allowing students to check in.
Great set of features for the price.

Nachteile: Updating members isn't always easy.
Some of the links and buttons don't work as expected.
Ability to customize memberships, especially for 'no cost' memberships, is limited.
No feature to allow for more than one version of a waiver to be used at the same time or to include a waiver and a membership agreement during the sign up process.

Kommentare: Prior to using Martial Arts On Rails we operated a manual system and as a consequence we were losing track of payments, grading, etc. For our club to continue to grow and provide the type of service our students deserve we did some extensive research of automated systems and opted for Manonrails as we found it to be a feature rich system which not only manages the basics very well but also allows you to monitor trends and provides a variety of metrics on the clubs performance and tools to help you grow the club. The sytem was created and managed by CEO who himself is a Martial Artist and therefore uniquely understands the needs of a martial arts club. In the event of any issues or queries the responsiveness of their customer support is nothing short of exceptional, we are on a different time zone here in Europe but that has never been an issue. Maonrails has totally transformed how we manage our clubs and we would have no hesitation in recommending them!

Vorteile: Ease of day to day use...Does not need additional hardware (works off a smartphone, tablet, pc, etc).... Feature rich... Dashboard providing a snapshot of key metrics...

Nachteile: Nil - anytime we have identified a new feature that would benefit our club they have modified they system to add the desired feature.