Gymdesk

The Best Martial Arts Software out there!

Kommentare: I had started with a competing product and while it kind of did what I needed it was just... meh. I switched to GymDesk and could not be any happier - it does exactly what I was looking for in a school management software at a very reasonable price!

Vorteile:

- Easy to use - One stop shop - the creators have thought of everything - Simple for members - Website is connected directly to the back end which is connected to the online shop and Point of Sale which keeps everything simple

Nachteile:

- Would like a little more flexibility on the Design templates for the website - Sometimes the help can be a little tricky to navigate but jumping on the Live Chat solves things in minutes!

Gymdesk nailed it

Kommentare: Excellent. I would highly recommend any gym owner give gymdesk a shot. Even if it wasn't for you (and I'd be surprised if it wasn't), you lose nothing by trying.

Vorteile:

Very easy to use Lots of built in features No upsell No sales team/sales pitches Excellent customer service. You email, they get back to you quickly. Simple as that. Tons of online content: youtube videos, articles, podcasts, etc.

Nachteile:

It does not pair super well with Square. There are some limitations to how you can use the physical POS with it. I hear stripe is the better option in this case.

TERRIBLE customer service and support--simply terrible.

Kommentare: Terrible. I am cancelling and going with the company's competitor. At least they provide a customer service phone number.

Vorteile:

It is an OKAY membership management platform.

Nachteile:

Gymdesk's customer service and support is TERRIBLE. For one, they do not provide a phone number at ALL. After several emails asking for a callback, someone responded back that they do NOT do CALLBACKS but that they would SCHEDULE a customer service call. Really? Okay, yes, let's do that. What a pain. Especially because I am calling about the 3 THREE charges a month that my $75 a month service is supposed to cost.

Awesome software

Kommentare: Product is great and customer service is great. Any time we have had a problem, which has been very few times, they have responded and resolved quickly

Vorteile:

So easy to use I was able to set it up myself and learn quickly.

Nachteile:

Nothing really it’s very functional for our needs

Excellent! Highly Effective Gym Management Tool!!

Kommentare: Overall, I am VERY happy with the decision to begin using GymDesk for our membership management. It is easy for us and our members, the price is very reasonable, and the value is DEFINITELY there!

Vorteile:

We struggled to find an effective tool for tracking our members, memberships, and leads within a single tool. The ability to input leads and walk through the onboarding process with them and follow them through to membership and renewals has been a game-changer for our administrative functions. Additionally, the ease with which we were able to integrate our existing payment processing systems has been nice (since we don't need to get multiple processors). The website templating is also a nice tool. We are not particularly skilled at making and managing websites, so having this template has been super nice. Well done!

Nachteile:

There are only a couple of tools that don't have quite the robustness that I would like. Specifically, the skills tracking tool is a great idea, but I would like to be able to customize it a little bit more that I can now.

Simplified our lives SO much!

Vorteile:

We were looking for a software to manage our small personal training gym that supported the features we needed without the bloat of larger softwares. We also wanted to more easily see our sales, scheduled payments, missed payments, and attendance at a glance. We also LOVE being able to integrate emails and texts within gymdesk so all communication is visible to all staff. The tasks and automations are also crucial for helping us stay organized.

Nachteile:

So far nothing has been a dealbreaker at all! A few features we wish could be implemented (better recurring appointments, slightly more easy to view calendar, etc) but nothing that overshadows the simplicity and ease of use.

a very grateful customer

Kommentare: 10/10. We are grateful for an easy to use software management system.

Vorteile:

its sleek design and easy to use format.

Nachteile:

We would like for their to be more website integrations.

Triple Seven Jiu Jitsu - Ventura, Ca.

Kommentare: So far it has been Great! I would just like to be able to call and get a question answered.

Vorteile:

I liked the Convenience and Price of Gymdesk.

Nachteile:

Not being able to speak on the phone directly to customer service.

Very good and convenient software for business management

Kommentare: We are totally satisfied and would recommend this business solution

Vorteile:

User friendly and manageable, able to get comprehensive reports

Nachteile:

Easy to understand and work with A lot of different options, including marketing

Warrior Axe CrossFit

Kommentare: Absolutely love the experience. Customer service has been very attentive and responsive

Vorteile:

Very easy to use. I love the web design function.

Nachteile:

A lot to learn. As I have played around I have gotten more effcient

The Factory Dillsburg - GymDesk Customer Review

Kommentare: 10/10 amazing experience

Vorteile:

I absolutely love this software. The customer service, how user friendly the software is, the troubleshooting support, and all of the different functions that the software offers is amazing. Based on all of the things each software pricing level offers, Gymdesk sets itself MUCH higher over other software programs available. I would recommend to anyone.

Nachteile:

There are some features i wish there would be more options for customization.

Straight Blast Gym Niagara Loves MAO

Kommentare: Just a few days into getting the system operational for my gym I had many students message me saying they loved it, and how slick it looked. MAO is going to help me be even more personal with my students, and little details will no longer slip between the cracks.

Vorteile:

I like how easy it is for my students to pre-book their classes, the dashboard is awesome showing me who is attending for the day's sessions, and the emailing system is one of my most liked features.

Nachteile:

Any problem I thought I had with the program was actually with me. When I needed help, I messaged [SENSITIVE CONTENT HIDDEN] and every time he answered me back immediately. I have nothing but positives with MAO.

Gymdesk Review

Kommentare: Great so far, customer supper is excellent!

Vorteile:

Modern interface and features are good. Many automations available which is also great.

Nachteile:

I find the main navigation and page navigation could be simplified and made a little better for the user experience - but still better than all other softwares! Some issues with setting up family-plan flat-rate pricing for limited class memberships.

Great software for managing a martial arts gym.

Vorteile:

I like the customer service the most. [SENSITIVE CONTENT] has been most helpful and promptly responded to any questions or concern that I have had. Beyond that, the breadth of capabilities of the software is really great and I discover new functionality of the software almost weekly.

Nachteile:

There are very few cons with this software. There are little things that have come up here and there, but [SENSITIVE CONTENT] has resolved them quickly or helped us find a workaround.

Excellent software to keep dojo running smoothly

Kommentare: Great customer service. Quick replies. Really enjoying the software.

Vorteile:

Easy to keep track of visitors/potential new members. Great dashboard overview to see quickly any overdue fees and information

Nachteile:

We run a lot of kids classes where a day(s) needs to be selected for them to enrol. Currently we need to create a lot of day combinations to accommodate this

Great ongoing support

Kommentare: Great, highly recommended. I've used it for over a year and plan to continue on it as my gym grows and expands.

Vorteile:

The support is great. I usually will receive email replies within the day if not within 1-2 hours if enquiry is sent in their timezone. This is extremely important sometimes as members may be waiting to make payment or book classes etc. Also it is web based so I can pretty much do everything with my smartphone browser. They provide a pretty decent website along with the monthly subscription which is vital to small business owners like me as I didn't want to sink in website design and start up cost.

Nachteile:

There are some functions which cannot be personalised or changed but can find ways to work around it. For eg, credits are deducted upon booking and not attendance. Just have to adjust our policies around it.

Makes My Life So Much Easier

Kommentare: Using Martial Arts on the Rails has made my life much easier. With the last management software I was using I had to spend hours on the phone and honestly just dreaded going in to the gym to work on the computer. I now have a lot more confidence in the way that I am managing the business, our programs and our memberships and I am more organized.

Vorteile:

I have found that this software is easy to use. It is pretty intuitive as how to navigate through the system. It is easy to add, cancel and manage memberships. I like the simplicity of running attendance and financial reports. I have found the support to be great, I always get a quick response. I also like how it is easy for me as an owner to control what kind of access my other gym staff has access to.

Nachteile:

The only one thing I have found that I have had trouble with is when I search for a member if they are frozen their name doesn't come up in the search. I have to go to the frozen tab to find them.

Really please with Gymdesk.

Kommentare: The support is really, really responsive. I am impressed with that. Almost always within an hour or two, or quickly next day. The best.

Vorteile:

It 'sings' to me. So much software is not 'ready out of the box.' There was such a learning curve. Many charge, demo required etc. As a busy gym and yoga studio owner with some capacity to learn on my own, I was up and in this in less than 5 minutes...and understand most of it. From there, it has served me well on customer management, communications, booking and payments.

Nachteile:

I could use some more specific things pertinent to how I run my businesses, but perhaps others don't. So I could use some customization on a few things. I also get confused from time to time on the forms/sign up/membership connections...I think that could be better explained. Again though, it may be how I run my business not necessarily what makes sense for most consumers.

Straightforward and intuitive as long as you don't have to deal with families

Kommentare: positive

Vorteile:

Reasonably intuitive feature set for 90% of features Highly responsive support team Reasonable price point

Nachteile:

Dealing with families: - no separate inputs for parent/guardian (let alone both parents) if student is a minor except under "Emergency Contacts" - cumbersome and inflexible mechanisms for grouping students under a family accounts and how family discounts are priced - no simple way of toggling a student between memberships without cancelling entirely - no way to list custom fields on members overview - no way to see on members overview screen which customers have credit card on file No integration with small receipt printer - huge waste of toner and paper when customers ask for receipt

Martial Arts on Rails is THE Best Management Tool for Martial Arts Schools

Kommentare: The services provided by Martial Arts on Rails are amazing. We use it every day whether we check for renewal dates, attendance tracking, belt promotions,

Vorteile:

-Student/Attendance Tracking -Billing/Invoicing -Memberships -Easy to set up and import data -Affordable pricing for the software -Amazing customer service -Interactive portal for students/parents -Highly customizable + So much more

Nachteile:

There are little to no cons to Martial Arts on Rails. Even if there are bugs or questions contacting them will you get you a response very quickly and you'll be guided to a resolution.

An amazing powerful modern program that does what is is supposed to!

Kommentare: Overall this software saved me a lot of money and clients due to it's ease of use in money transactions

Vorteile:

The ease of use and ability to adapt to my gyms needs is amazing. With the added bonus of communication portals to my clients, text and email this is a powerful tool!

Nachteile:

I wish the content page had more of a social media feel and less old web 1.0 feel.

A Must have for Gym Owners

Kommentare: Gymdesk is a lifesaver. I am able to organize all of my work flow in one system. I love the membership renewal, the personalized website, the group text message marketing, the online store for selling our products, and so much more!! It’s definitely a must have for all gym owners. There are so any features to use. I love Gymdesk and will never change. They are truly the best!!

Vorteile:

I absolutely love Gymdesk memberships management.

Nachteile:

I really cannot find anything that I least like at this moment.

Prompt Responses and Excellent Customer Service

Kommentare: Using Martial Arts on Rails has allowed us to combine three different platforms into one accessible and easy to use program. We are now able to navigate through any membership requirement within the same system and it has really helped our day to day business run smoothly.

Vorteile:

This system is extremely user friendly and it has been a smooth transition from our previous software. Very easy to navigate through all our memberships and features.

Nachteile:

We have not had any issues with this software that wasn't promptly addressed by customer service. We needed an option of entering multiple payment methods in membership accounts and the option was provided the next day.

most useful tool for me

Vorteile:

I was in the market for a new gym membership and was looking at a bunch of different options. After researching a bunch of different options, I came across Gymdesk. The product is a mobile app that lets you book gym sessions, track your workouts and even bill your members. It also gives you a full reporting dashboard to keep an eye on your members' progress and progress.

Nachteile:

I didn't observe any negative sides. I'm satisfying.

Great responsiveness

Kommentare: Easiness and reliability !

Vorteile:

Easiness to use from any platform, as well as the support team that is 100% reliable in term of consideration and reactivity.

Nachteile:

Minor adaptations that I would like to have for a better fit with our regional sport's issues.