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Was ist Swept?
Vertrauenswürdige kommerzielle Hausmeister*innen-Software. Swept ist eine einfache, intelligente Hausmeister*innen-Software, die speziell für die Hausmeister*innen- und die kommerzielle Reinigungsbranche entwickelt wurde. Die nutzer*innenfreundlichen und intuitiven Funktionen der Hausmeister*innen-Software umfassen Zeiterfassung, Planung, Inspektion, Messaging, Problemberichterstattung und mehr. Das Ziel von Swept ist es, Reinigungsunternehmen dabei zu unterstützen, ihre Reinigungskräfte und Kund*innen zu binden, indem die Kommunikation zwischen Manager*innen und Mitarbeiter*innen rationalisiert und ein Wettbewerbsvorteil verschafft wird.
Wer verwendet Swept?
Hausmeister*innen und kommerzielle Reinigungsunternehmen sowie Hausmeister*innen-Unternehmen, die ihre Reinigungskräfte und Kund*innen binden möchten, indem sie die Kommunikation zwischen Manager*innen und Mitarbeiter*innen rationalisieren.
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Swept
Bewertungen über Swept
User friendly
Kommentare: Swept has been affordable and offered time clock solutions as well as inspection reports. Customer service is excellent. Lots of help tools available online as well.
Vorteile:
Super easy for staff to clock in/out. Great features to be able to message staff assigned to locations. Time sheets available to staff are very helpful. Security info attached to locations is an ideal tool. The ability to change the language is nice for messaging.
Nachteile:
Messaging features should be expanded to be able to message individual staff or groups instead of having to use a location. Shifts should be able to be designed without having a start time and end. Notifications of staff not clocking in by a certain time at the end of each day should be a function. More reports options would be ideal. Would be nice to be able to alter job locations in the cleanings reports.
I love the app, it truly helps with loss of time and money by tracking employee production.
Kommentare: It's been really good.
Vorteile:
The fact I can see where they are and how long they worked.
Nachteile:
The messaging has really taken a step back with this last update. Our employees text when they arrive on site and when they leave, which makes it easy for a manger to look at their phone and know whether or not someone is at their location. Now you have to log onto the app and check the app for who is working where. It's several steps that our people shouldn't have to do when they are in the middle of a job. It doesn't seem like a tough fix to time stamp EVERY message that is sent... I helps when people can't log in or out for some reason. Backup processes...
Antwort von Swept
vor 3 Jahren
Hi Steve. Thanks for your comments. We are so happy to hear that Swept is helping you. We are always innovating and evolving to meet our customers' needs so we appreciate your feedback.
Dlp
Vorteile:
It is Very easy to use and the type of things it should do are great
Nachteile:
Geofencing doesn’t always work Customer service is terrible Very costly for what I get
Antwort von Swept
vor 3 Jahren
Hi Dan, thanks for sharing your feedback. We're sorry your experience didn't match your expectations. Please could you contact us at support@sweptworks.com and we'll work with you to resolve any issues as quickly as possible.
Swept is a great tool!
Kommentare: We've appreciate all of it being together: time record, inspections, communication, check-lists, training videos and customer service is helpful and professional.
Vorteile:
Our company loves the inspection features, location specific communication, and the mood reports to help our cleaners communicate with supervisors. These are just a few of the features we like.
Nachteile:
Unfortunately we have a sad face about a specific mileage report not available (yet, I'm hopeful). When I approve hours have to write down the mileage individually from Time Travel feature. Gets a bit timely. And no place to include HR notes tagged to employees.
Antwort von Swept
vor 3 Jahren
Hi Kevin. It's wonderful to hear you are enjoying using Swept as your all-in-one solution. In terms of the mileage report, we are always innovating and evolving to meet our customer needs. I will put this in as a feature request for our Product team. Thanks for your feedback and for helping to shape Swept. We hope to turn your sad face into a happy face!
Swept Review
Kommentare: It’s been a roller coaster, sometimes it works and sometimes it doesn’t.
Vorteile:
Been able to upload photos and the resolution has gotten better.
Nachteile:
Sometimes when uploading pictures to the work orders they don’t upload and take long to upload. Can’t upload more than 25 pictures per report if more images are added report doesn’t sent out.
Antwort von Swept
vor 2 Jahren
Hi Josue. Thanks for your comments. We are always innovating and evolving to meet our customers' needs and we promise we will do better! We would like the opportunity to investigate your feedback further. Please could you contact us at support@sweptworks.com and I'll work with you to resolve any issues as quickly as possible.
Swept is Awesome
Kommentare: We are saving a bunch of time using swept and we are very organized. We are able to grow by using swept.
Vorteile:
It is very easy to use and it is organized.
Nachteile:
It is little slow sometimes and it takes time to load.
Antwort von Swept
vor 3 Jahren
Hi Timmy. Thanks for the review! It's great to hear Swept is helping you save time. We love reading these reviews and I know the team will be delighted with your feedback.
Swept - SMS
Kommentare: Pretty good so far. Electronic time tracking is the way to go so long as users are efficient and know how to use it.
Vorteile:
The time tracking is accurate and with geofence enabled we know our employees are on site when they're supposed to be. The scheduling is really organized and let's a fairly big company like ours know who is at which building. It's much easier to manage labor.
Nachteile:
I think payroll management requires a little baby sitting for our people. Some forget to sign out or sign out too late (no OT approved). I wish the app could notify them to sign out based on their schedule so they do it and no adjustments are required. Sometimes the GPS creates problems but it's more rare.
Antwort von Swept
vor 3 Jahren
Hi Austin. Thanks for your positive review- we are so happy you are getting value out of Swept and the Scheduling feature! Thank you for your suggestion of the notifications, I have raised this as a feature request.
Reviews
Kommentare: Great
Vorteile:
message board and variance report and GPS
Nachteile:
urgent button in messages now gone integration with api's and external systems not available (eg xero accounting, salesforce) That you cant have a contractor in two companies without two email addresses inpections report is not so great. doesnt show well and not applicable should not rate in the score.
Antwort von Swept
vor 3 Jahren
Hi Michelle. Thanks for your comments. We are always innovating and evolving to meet our customers' needs and we promise we will do better! Your feedback is so important to us and we appreciate you taking the time to raise this with us.
Easy to track locations
Vorteile:
Sign-in/out features are good, as information regarding security, instructions and supplies.
Nachteile:
The message board needs to be improved.
Antwort von Swept
vor 3 Jahren
Hi Georgi. Thanks for taking the time to leave us a review. Our team is happy to hear that you've found value in our features. We would love to connect with you to collect further feedback on our message board. Please reach out to support@sweptworks.com
Growing Commercial Cleaning Company Using Swept and loving it
Kommentare: My overall experience with Swept has been great! They respond to my feedback and the pricing as been great. It just makes my life easier as a business owner.
Vorteile:
I love how easy it is for my staff to learn the software. From the part-time cleaner in the field to the manager. The learning curve is just a couple days. It keeps track of hours, mood of my cleaners, budget of cleaning hours, and the crazy schedule. I can't imagine running my company without the software.
Nachteile:
I think the only complaint I would have is that as we added more accounts and had those account for longer periods of time, the APP version of the software seems to work slower. I'm working with Swept to see if there is a solution to this.
Antwort von Swept
vor 3 Jahren
Hi Amber, thanks for your review and for taking the time to leave us feedback. We wouldn't be able to continue to improve without it.
In Betracht gezogene Alternativen:
Great solution for Janitorial Management
Kommentare: It’s helped us manage, helped us sell to new customers, helped stay organized and saved time.
Vorteile:
GPS clock Ins, info stored centrally about each customer account
Nachteile:
Supply ordering confusing on some phones.
Don’t waste your time!!
Kommentare: This was one of the worst mistakes that I’ve ever made on top of that they would not refund me any of my money back so $1800 down the drain
Vorteile:
I like the ability to track my employees did not realize it it may or may not work correctly
Nachteile:
This app cost me quite a few contracts because it worked when it wanted to and for the most part was unusable by me and my staff.
Antwort von Swept
vor 2 Jahren
Hi KB. We would like the opportunity to investigate your feedback further. Please could you contact us at support@sweptworks.com and I'll work with you to resolve any issues as quickly as possible.
Beyond a Tool, it is our “Way”
Vorteile:
- Ease of use - Direct usability for our industry - Putting use in the hands of our front line staff - increasing relevant functionality
Nachteile:
- no “work order” or one-time job functionality, but I am told this is coming
Antwort von Swept
vor 5 Jahren
Thanks for taking the time to share your feedback Jason. We'll be in touch with you to share the latest product updates.
#1 Marketing Tool
Kommentare: We have changed the tendency reacting to problems to now be proactive preventing recurring complaints from customers.
Vorteile:
Besides from making life easier for me as the owner of a cleaning company, Swept has become the best selling tool with a closing rate of over 90%.
Nachteile:
Minor technical issues when introducing updates to the software.
Satisfied User
Kommentare: Very, very good. Customer service is responsive and always helpful.
Vorteile:
It has helped to organize my Janitorial business’s communication between employees and clients
Nachteile:
It’s still finding it’s identity, so to speak. They just added credit card processing, so that’s a good thing. This is a growing company so I look forward to it continuing to add services for its users.
Great software!
Kommentare: It's been one of the best things we've ever invested in! Saving time and headaches!
Vorteile:
I love how this has simplified payroll for me and my wife. Also It really helps us keep our empolyees accountable on time usuage.
Nachteile:
I'd like to see it be able to clock out employees that get out of the geo fence. But it's more of a want than a con.
Sweptworks really works!
Vorteile:
I love the features, they are tailored to our industry and are very modern. The ease of use helped with our anxieties of some non-tech savvy employees.
Nachteile:
Honestly, it is a very solid software. There are minor fixes that could make viewing on android devices better.
A Better Way for Scheduling in Our Industry
Kommentare: Since using Swept, we've been able to schedule our employees and monitor how many labor hours are being used at each location. The scheduling tool works well for our business model. Our employees enjoy the internal communication provided by the messaging function at locations. Our leadership team has been able to hold employees accountable for their performance. There are a few tweaks to some of the functions that I would like to see Swept put in place and or update, but overall, our team really enjoy the app! We are looking forward to the future updates the app will be have.
Vorteile:
The simple use of the dashboard. It makes it easy to locate what I need and do it quickly.
Nachteile:
The constant error with the Time Zone location not updating properly no matter how many times we update the time zone in the Settings or in the Scheduling. This makes the scheduling report incorrect.
Great software for janitorial service.
Vorteile:
Really helps communicate the areas of concern with client and employee.
Nachteile:
Filling out inspections sheet sometimes takes too long.
Antwort von Swept
vor 3 Jahren
Hey William. Thanks so much for supporting us with a five-star review! We appreciate your feedback.
Love this App!
Kommentare: Fantastic- great help to legitimize my business and bring some order to a chaotic and often mom and pop run industry.
Vorteile:
Tracking when and where my employees are working has been of such help to me. The user friendly layout is very helpful when showing to prospective clients
Nachteile:
I wish there were chat options between me and individual cleaners as well
Antwort von Swept
vor 5 Jahren
Erin, great to hear that Swept is helping you stay on top of things. Thanks for taking the time to share your experience and feedback.
GREAT Sustem
Kommentare: This system is valuable for creating a sense of community within the team of employees and helps administration manage the business better. It's very easy to communicate to multiple people at the same time and keeps records of conversations. I liked the clock in the feature with GPS enabled. The reason it didn't get 5 stars is due to the software being new and some features not yet being available.
Vorteile:
Clocking in and out.
Nachteile:
No way of prioritizing notifications.
My opinion of Swept
Kommentare: Swept has been helpful so far in our business. There are many uses of its functions that can aid us in our daily work activity. Swept has great customer service, is easy to use, and will hopefully make our jobs easier in the years to come.
Vorteile:
The way it enables our managers to oversee operations easier.
Nachteile:
The price is somewhat high.
swept review from Exceptional Building Svc
Kommentare:
We like the app. The main issues are when it freezes up and they cannot log in or out. Sometimes late nite cleaners cannot log out. We would like to have a call in phone land line number at no extra charge they could use when this happens. I like the payroll reports, they are pretty accurate.
some of our locations may not have wifi and this is how logging in becomes a problem.
Customer support is good.
thanks
Linda/Exceptional Building Services
Awesome tool for leadership and employees!
Kommentare: Swept has allows our team to engage with each other, allowed us to better gauge our employees satisfaction and transformed our time-keeping process into a streamlined effort. When we bring on new employees they are always excited about this new tool and think it's really cool. It allows us to be a much more professional and well managed company!
Awesome software helps a lot
Kommentare: Software does everything! We have taken it and implemented it on a few accounts to test and have been very happy with the results.