MasterControl Quality Excellence

Great eQMS for regulated industries.

Kommentare: Quality Excellence has been core to our culture of quality.

Vorteile:

Ease of use and integration with products.

Nachteile:

Out of the box solutions may be hard for end users to adopt.

In Betracht gezogene Alternativen: Dot Compliance

Warum MasterControl Quality Excellence gewählt wurde: Cost and integration

Gründe für den Wechsel zu MasterControl Quality Excellence: Integration with Mx

Connected and Compliant eQMS

Kommentare: I have been a MasterControl admin for over 8 years. From the start, it was apparent that MasterControl is super customer focused and wants their customer to succeed in implementation and beyond. Their support is much better than what I've experienced with other software vendors and they value feedback and suggestions from the customers.

Vorteile:

I love that all of MasterControl's modules are connected. Document management, training management, and Quality Event Management all talk to one another and help to streamline our processes. It's also very easy for basic users to learn.

Nachteile:

My biggest complaint has been the lack of flexibility in Quality Event workflows. This is being solved by the new Advanced QEM product, which I'm super excited about.

In Betracht gezogene Alternativen: Qualia und TrackWise

Gründe für den Wechsel zu MasterControl Quality Excellence: Prior experience with MasterControl by employees involved with the implementation lowered implementation cost and made the process easier

Great if you stay updated on the recent reeased

Vorteile:

The customer support team is great always trying to find an answer!

Nachteile:

Security features making it challenging for government to update

7 successful years with MasterControl

Kommentare: We have been using MasterControl since 2016 and since then we have NEVER received an Audit finding (neither by our ~global customers, nor any regulatory body like DQS, district government or even FDA).I feel secure and relaxed, knowing our quality documents are in a secure, validated system that I can access from anywhere, and that they sit in a system even our customers and the regulators themselves are utilizing!As a Pharma/MedTech logistics company, an electronic QMS system is a necessity and we are looking forward to utilizing more innovations with our imminent move to the MasterControl Cloud, especially because of the very promising AQEM solution!

Vorteile:

Document Collaborations, Deviation/CAPA forms, training structure (Course/Exam/JobCodes/Trainee) is excellent

Nachteile:

Too many bugs in necessary utilities like Action Items and Extension Requests, Management of Change module not up to our quality standards, Jreports are very user unfriendly

In Betracht gezogene Alternativen: Veeva Vault

Gründe für den Wechsel zu MasterControl Quality Excellence: MasterControl was much cheaper than the others and offered a comprehensive "all in one" solution that we needed

A complete eQMS system

Vorteile:

It's relatively easy to setup and use. The MasterControl team really listens.

Nachteile:

It is expensive, but on par with other systems. Still waiting for a validation module.