ResBook

von Tomahawk

4.5 / 5 28 Bewertungen
ResBook

Wer nutzt diese Software?

Boutique hotels, motels, lodges, bed and breakfasts

Durchschnittliche Bewertung

28 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 4 / 5
  • Funktionen 4 / 5
  • Preis-Leistungs-Verhältnis 4 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Tomahawk
  • http://www.tomahawk.co.nz
  • Gegründet 2009

Über ResBook

ResBook is a one stop cloud based property management system for all your reservation needs. It offers a multitude of integrations to the channels and systems you need, which is why so many accommodation providers refer to ResBook as "The Hub" of their business.
- Direct Online Bookings
- Integrates with Booking.com and Airbnb
- Optional add ons for all your additional needs - from MailChimp to PayPal we have it covered
- Pricing: Pay for only what you need, Fixed price or pay per booking

ResBook Funktionen

  • CRM
  • Catering
  • Einzelne Immobilie
  • Ferien-Vermietung
  • GDS-/OTA-Integration
  • Instandhaltungsmanagement
  • Integrierte Buchführung
  • Marketing-Automatisierung
  • Mehrere Immobilien
  • Mitarbeitermanagement
  • Online-Buchung
  • Treueprogramm
  • Verkaufspunkt POS
  • Verlängerter Aufenthalt
  • Angebotsmanagement
  • Anmerkungen zur Reservierung
  • CRM
  • Drittpartei-Buchung
  • Group Reservations
  • Kundenbetreuung
  • Raten-Management
  • Reservierung von Akitivtäten
  • Zimmerbuchungsverwaltung

Die hilfreichsten Reviews für ResBook

Resbook-so easy to use.

Mit Google übersetzen Bewertet am 21.1.2019
Fern M.
Manager
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We never get a double booking with Resbook. The communication is brilliant and response time is great too.

Vorteile: Resbook has very easy functionality. I am not confident with computers, but this caters even to the least tech savvy people. If I do get stuck, the support team are always there to hep me through things, and give me helpful links for further support. I enjoyed the introductory 1 on 1 tutorial when I first started uing resbook. I feel very confident using this system because help is always just a phone call/email away. I never have to wait for support. I also love the templates used in Resbook. It saves me so much time. I love that the support is "locally" supplied, so I can easily explain when I need assistance.

Nachteile: I haven't used any other online reservation system so I have nothing to compare this to. However, Resbook is so easy I have recommended it to several others in hospitality industry workers.

Antwort des Softwareanbieters

von Tomahawk an 24.1.2019

Hi Fern,

We appreciate you taking the time to write a review for us. We also love working with you and look forward to a very long and healthy working relationship.

Kind regards,
The team at Tomahawk

No Direct Payment

Mit Google übersetzen Bewertet am 25.2.2019
Christine E.
owner and manager
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
1 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Good. We have been with you for years and like how it works. we are happy with the overall experience. Just wish we could just more of the payment functions.

Vorteile: It is easy to use. Keeps me organised. Like that I can integrate with airbnb.

Nachteile: The price per month for Resbook has just increased however the functions we use remain the same. I feel I am getting less and being charged more. In Tonga we do not have Direct payment system with our banks. We also have limited paypal options. Though this is not the fault of Resbook, the features I pay for using Resbook cant be used by blue banana. Our Blue Banana business is a special case. When you live in Tonga, I'm afraid, you become a special case.

Antwort des Softwareanbieters

von Tomahawk an 26.2.2019

HI Christine, many thanks for your review and feedback. As you know we are limited by what your local banks offer with regard to payment options.

I will have the team reach out to you to see if we can get more out of PayPal for you. We're also keen to see how we can optimise your subscription to minimise your costs and maximise your benefits.

Thanks again for being a great ResBook supporter and we'll continue to work hard to ensure you are receiving value.

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