My Music Staff

Couldn't run my music school without it

Vorteile:

It is extremely simple and easy to use. I only use the Students, Family and Calendar portions of it, and it serves well beyond what I need it for. So easy to view schedule and filter and organize it based on location, teacher, student, etc. i LOVE , as do the parents, the 24-hour in advance automatic reminders auto-texted or e-mailed (your choice).

Nachteile:

Besides a couple of very minor workflow impedances, it would be nice to integrate the calendar with an existing website, rather than only having the option to do so with the current website.

In Betracht gezogene Alternativen: Jackrabbit Music

Warum My Music Staff gewählt wurde: Google Sheets became too cumbersome as our school grow, and I wanted something that the families/students could also access directly

Zuvor genutzte Software: Google Sheets

Gründe für den Wechsel zu My Music Staff: Jackrabbit just didn't seem to fit as well as MyMusicStaff

My Music Staff is like having a staff!

Kommentare: It's a good studio management tool. My parents don't take advantage of the features that are available to then, but, that's okay. Mine is a small studio.

Vorteile:

The schedule is easy to set up and manage. Tracking attendance and sending lesson notes is straightforward and easy. Communicating with families is also easy. Invoicing is straightforward, but doesn't allow me to set up a percentage per student for the ach fees I have to charge for those students whose lessons are paid for under a state education program.

Nachteile:

Bank fees for those students who pay online are easy. Other fees, especially those that are percentages of the invoice are not accommodated, subsequently, I literally have to manual create invoices for 85% of my students every month.

Must Have

Kommentare: Great experience. Highly recommend it pretty much has everything you need for your music stuido

Vorteile:

Lots of videos and info provided. If you get stuck, staff ready and available to help!

Nachteile:

I wish they were open until 5pm. Sometimes need help after 430. Or he expense summary could be more detailed and selective as far as what expenses. It would be nice to see the breakup of individual expenses instead of overall on the graph. The graph is nice but sometimes I wish I could see isolated expenses

On the surface it seems ok, but in the details they’re terrible

Kommentare: My music staff has been ok for us overall. There is a complete lack of data transparency. I’m most upset about their financial approach to the ledger. Support has been nearly useless. Blaming us for their software issues multiple times. My day job is software and systems design. I don’t recommend the software.

Vorteile:

It’s easy to use for our teachers and clients. The interface is clean and straight forward. We have almost never had to teach someone the interface.

Nachteile:

Where it counts most my music staff fails. The most critical failure is in their financial ledger. It is possible to entirely mess up a client ledger if a lesson is accidentally removed from the calendar. Or if a rate is changed. It’s a rule of finance that you NEVER make changes to a ledger after the end of the month is closed out and an invoice created. My music staff happily goes back in time and makes changes to billing that are nearly impossible to find. Zero stars in that category. Also they’ve made design decisions that are absolutely backwards of what you would expect. Such as needing to edit every single lesson to change the time zone of the studio.

Affordable for a multi studio

Kommentare: I used to have 2 software plus Excel spreadsheets. Once I started working with My Music Staff, I moved everything to one place. It is easy to use and intuitive from a computer usage.

Vorteile:

The support is amazing, quick and precise.

Nachteile:

There is no online booking at the moment. Sometimes, people just want to book 1 lesson online without emails or phone calls. They don't have an App. You have to open a window in your phone, which makes it harder to read.

In Betracht gezogene Alternativen: Omnify und Jackrabbit Music

Warum My Music Staff gewählt wurde: I made the switch because they weren't meant to be used for music schools but for hairdressers and restaurants (book once). My Music Staff is made for schools and recurring bookings.

Zuvor genutzte Software: Calendly und Acuity Scheduling

Gründe für den Wechsel zu My Music Staff: Price and support. My Music Staff replied to my email the same day, and offered me an hour to go through a Demo, replied to questions and helped me to understand the process.