My Music Staff

I couldn't teach so many students without My Music Staff

Kommentare: As I wrote above, all the administration and accounting is taken care of, leaving me time to teach more students and more hours. I also appreciate the responsive staff, who have always taken care of any wrinkles in the system or any of the problems I might be having within a very short space of time.

Vorteile:

It covers every single part of running a successful teaching practice. It takes care of my scheduling, it streamlines weekly practice assignments, it has a practice log for students, it lists repertoire completed and ongoing with performance dates, it keeps my accounting in order, it makes my income tax return easy, it gives out student tax receipts, it lists student names and addresses so families can contact each other if they need to exchange lessons, it handles lesson cancellation and make-up lesson registration without my having to be involved, it makes emailing notices a piece of cake, and......... I could go on and on. It even has features that I hadn't thought of to make my life as a piano teacher easier and also better organized. Unlike any other online service I've ever used, whenever there's a question or problem, the support staff answer and solve it within 2 or 3 days. They have even redesigned parts of the program when I've raised a problem. The staff at My Music Staff are dedicated to providing us with the best program possible, and review and update features on an ongoing basis. Without My Music Staff, I couldn't possible have taken on the high number of hours of teaching I now enjoy. Time spent on administration is now minimal, and I can spend my time doing what I really love - teaching!

Nachteile:

Very small little things that I haven't even bothered to message in. One is that the assignment notes are linked to the name of the event, so when for example Lucy comes for an extra lesson, which is ID'd as an extra lesson, the practice notes will transfer from Lucy's last extra lesson, not from her last regular lesson. Similar thing happens when the student comes for a make up lesson - the notes that come up are from their last make up lesson, which might have been six months ago. I have to go in to the last regular lesson, copy, then back to the make up lesson and paste. Then do the same thing again to transfer the notes from the make up lesson to the NEXT regular lesson. The second thing that comes to mind is that students cannot enter their repertoire themselves, unless it's already on the studio list of repertoire. But I can see that it's probably been changed this way to rule out mistakes the student might make (spelling, opus number, length of piece etc.) I can't think of anything else. Oh yes - I don't really like having to go to Facebook if I have a question. I preferred getting an answer from the support staff, rather than multiple suggestions as to how I might.......... from other users.

My Music Staff is like having a staff!

Kommentare: It's a good studio management tool. My parents don't take advantage of the features that are available to then, but, that's okay. Mine is a small studio.

Vorteile:

The schedule is easy to set up and manage. Tracking attendance and sending lesson notes is straightforward and easy. Communicating with families is also easy. Invoicing is straightforward, but doesn't allow me to set up a percentage per student for the ach fees I have to charge for those students whose lessons are paid for under a state education program.

Nachteile:

Bank fees for those students who pay online are easy. Other fees, especially those that are percentages of the invoice are not accommodated, subsequently, I literally have to manual create invoices for 85% of my students every month.

On the surface it seems ok, but in the details they’re terrible

Kommentare: My music staff has been ok for us overall. There is a complete lack of data transparency. I’m most upset about their financial approach to the ledger. Support has been nearly useless. Blaming us for their software issues multiple times. My day job is software and systems design. I don’t recommend the software.

Vorteile:

It’s easy to use for our teachers and clients. The interface is clean and straight forward. We have almost never had to teach someone the interface.

Nachteile:

Where it counts most my music staff fails. The most critical failure is in their financial ledger. It is possible to entirely mess up a client ledger if a lesson is accidentally removed from the calendar. Or if a rate is changed. It’s a rule of finance that you NEVER make changes to a ledger after the end of the month is closed out and an invoice created. My music staff happily goes back in time and makes changes to billing that are nearly impossible to find. Zero stars in that category. Also they’ve made design decisions that are absolutely backwards of what you would expect. Such as needing to edit every single lesson to change the time zone of the studio.

Worth Every Penny for Music Teachers

Kommentare: Subscribing to MMS moved helped me to expand my business and move to the next level. I have great respect for the company and much gratitude for the service they provide. They are helping music to flourish in this world!

Vorteile:

My Music Staff has made my life as a music teacher a thousand times easier! The site is intuitive to use for my students and for me, the ease of accepting regular online payments has subtracted hours of administrative time, and I love the ability to create a library of online resources for my students. MMS has helped me to feel calm and organized and to focus more on my teaching.

Nachteile:

I really do like everything about the site and heartily recommend it. The only difficulty I've ever encountered is when there is an update and something has moved - but in that case, the excellent customer service has always helped me sort things out.

Affordable for a multi studio

Kommentare: I used to have 2 software plus Excel spreadsheets. Once I started working with My Music Staff, I moved everything to one place. It is easy to use and intuitive from a computer usage.

Vorteile:

The support is amazing, quick and precise.

Nachteile:

There is no online booking at the moment. Sometimes, people just want to book 1 lesson online without emails or phone calls. They don't have an App. You have to open a window in your phone, which makes it harder to read.

In Betracht gezogene Alternativen: Omnify und Jackrabbit Music

Warum My Music Staff gewählt wurde: I made the switch because they weren't meant to be used for music schools but for hairdressers and restaurants (book once). My Music Staff is made for schools and recurring bookings.

Zuvor genutzte Software: Calendly und Acuity Scheduling

Gründe für den Wechsel zu My Music Staff: Price and support. My Music Staff replied to my email the same day, and offered me an hour to go through a Demo, replied to questions and helped me to understand the process.