Wer nutzt diese Software?
Member-based health and wellness organizations including YMCAs, JCCs, and community centers
Durchschnittliche Bewertung29 Bewertungen
- Gesamt 4.5 / 5
- Benutzerfreundlichkeit 4.5 / 5
- Kundenservice 4.5 / 5
- Funktionen 4 / 5
- Preis-Leistungs-Verhältnis 4 / 5
- Startpreis 99,00 $/Monat
- Kostenlose Version Nein
- Kostenlose Testversion Nein
Cloud, SaaS, Web
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 1998
Über Daxko Operations
Daxko Operations helps you manage your center's daily operations in one secure system. From online tools like program registration, back-office efficiencies like easy access to member information, and standardized processes and data across hundreds of YMCAs, JCCs, and other health and wellness organizations across the country. Daxko Operations is THE gold standard in member-based operations management.
Daxko Operations Funktionen
- Abrechnung & Rechnungsstellung
- Mobiler Zugriff
- Verfolgen der Teilnahme
- Verkaufspunkt POS
- Abrechnung & Rechnungsstellung
- Check-in / Check-out
- Liga- / Team-Management
- E-Mail Marketing
- Verwalten von Anwendungen
Die hilfreichsten Reviews für Daxko Operations
Bewertet am 15.1.2019
Kommentare: A few years back when we first began exploring new software to improve our member experience, we had many checkboxes that needed to be met. Daxko Operations was the one and only that accomplished all needs. The most powerful experience we have in using Daxko Operations is the support of the Daxko Team. When we have a vision, or would like to customize our software experience, Daxko is ready for us an works with us. It's more than just a software; it's a dream scenario and partnership that helps us stay at the forefront ahead of our competition. The time it took to build and customize our platform, train, launch, and grow was faster than anyone in our organization could ever imagine.
Vorteile: Daxko Operations is the software of the future, operating in the now. Fully integrated, Daxko Operations allows our organization to have a complete snapshot of their entire story and journey. Combined with its ease of use, Daxko Operations is the most intuitive software that allows us easily create new accounts, process registrations, and report on our successes and KPIs. The turnaround time to train both our large organization and most importantly our client base was instantaneous, far exceeding our expectations. As a key member of our senior leadership team, I cannot be more appreciative of the usefulness of this software allowing us to take our membership experience to the next level it is today.
Nachteile: I can proudly and confidently say that there is nothing we like least or dislike about the software.
Bewertet am 21.12.2017
Customers since 2008 will little to no complaint about the company and their products
Kommentare: I recommend this software to all of my colleagues because of the ease of use and the self-paced online training that is perfect for on-boarding.
Vorteile: Internet based so I can access the software easily from anywhere, on any device. That is so helpful when dealing with part-time and seasonal employees that need help while I am out of the office. I was able to easily take a 3-month maternity leave and keep up with work from home on my own terms. The staff seem to really care about their company.
Nachteile: I have not had any complaints with customer service but my surrounding branches have had a very difficult time getting good assistance. We pay a significant amount of our budget to Daxko services so excellent troubleshooting should come with the software.
Bewertet am 3.10.2017
User friendly and gets the job done
Kommentare: Our membership staff love working with Daxko Operations! Everything is fairly easy to navigate in the system and as a result, balances and account information is accurately reported to our members.
Vorteile: Daxko Operations is an awesome membership/program software that does a fine job with keeping track of accounts and is easily customizable to fit the needs of any non-profit or membership based business. I have been working with Daxko for over 5 years and never had any issues. It runs faster and has less glitches than other membership software I have used in the past at other companies.
Nachteile: I don't have any complaints about Daxko myself. I do have a co-worker in a different department that wishes members could login and pay their balances online and then that be communicated back to her via email when someone makes a payment. I think Daxko Operations may have a feature like this, but we don't currently use it so I'm not sure exactly how it works.
Bewertet am 12.2.2018
I used Daxko for about 4 years, and never had problems with it. It was very efficient for me.
Kommentare: An easy, efficient registration system for classes, programs and events.
Vorteile: I set up programs for members to enroll, and the features allowed me to easily change the dates every time a session ended. This cut down on some much administration time because I didn't have to set up a new program from scratch every session.
Nachteile: From time to time I had complaints from members about the complicated process of enrolling in one of my Daxko programs. It was easy to use for me, but not for my new members.
Bewertet am 8.12.2016
Getting better, but still some distance to go...
Kommentare: Daxko Ops is much simpler to use than other CRM/Database systems, but it has some ways to go in terms of functionality and adaptability. Fortunately, Daxko has become very responsive to evolving user needs and has really stepped up its customer service. It can take hours searching for solutions on the user forums, however, Daxko staff are very responsive when you phone or email them. My YMCA association was among the first of the Daxko adopters and I've been here two years. From what I see, it has been an expensive solution that met basic needs, but was slow to adapt. There is now an enhanced effort to improve customer/user interfaces and interoperability in a web and cloud-based environment. It's basic and it does the job, but Daxko still has some distance to go to fully meet the evolving needs of a diverse, multi-platform client base. Fortunately, it appears to be on the right track as it rolls out new features. Perhaps the best part of Daxko is the shared community experience. Daxko users are very generous with their help, information and process documentation.
Vorteile: Ease of use. Community forums are extremely useful. Customer service has become top notch and very proactive about providing training when new features are rolled out.
Nachteile: Creating custom reports is a huge challenge when trying to pull and analyze data. Also, the Daxko Ops interface with our web site is downright awful for users trying to log in or conduct searches - although they are working on that.